Frequently Asked
Questions

Find Solutions to Common Issues Related to miscellaneous - misc

FAQs

What should I do to ensure safety when regenerating help files account only?

 To ensure safety when regenerating help files in BUSY, you should take a backup of your data before proceeding with the regeneration process. This will help you to restore your data in case of any issues that may arise during the regeneration process. 

How can I differentiate between main and client system in BUSY?

 Main system is the server system in BUSY is where all BUSY data kept and license file too and client system in BUSY you can access and license file and data from server system with the help of networking. 

Will I lose data if I uninstall and reinstall BUSY?

 Uninstalling and reinstalling BUSY should not result in data loss as long as you have taken a backup of your data before uninstalling. It is always recommended to backup your data before making any changes to ensure its safety. 

Will the cancelled bill show in BUSY?

 To cancelled bill in BUSY, follow these steps:
Step 1: Go to display then click on check list.
Step 2: Select voucher numbering reports and choose cancelled voucher numbers and check voucher.

Is there live chat support available for assistance while using BUSY?

 Yes, We have live chat option available for our international users. 
Further, We have our Support Email id where you can raise your query i.e. support@busy.in .

Where is the license file for the software located

 You can find the license file of BUSY in the BUSYwin folder, which is located in the same drive where you installed the software. 

Is there a separate edition of BUSY Accounting Software for different regions/countries?

 There are global and south asia edition if you use BUSY out of south asia then you can use global edition of BUSY 

How can I get all my issues resolved today itself?

 To get all your issues resolved today itself for BUSY,you can contact their customer support and can also mail us on support@busy.in. 

How can i check my serial no in BUSY?

 To check your serial no in BUSY open the BUSY software then navigate to the title bar and check beside model S.NO. 

What is Ultra viewer and why does the customer need to download it?

 UltraViewer is a remote desktop support software that is required for support in BUSY to check online 

BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

phone Sales & Support:

+91 82 82 82 82 82
+91 11 - 4096 4096