Frequently Asked Questions

BUSY may take a long time to generate reports due to various reasons such as large data size, complex calculations, or system performance issues. To troubleshoot this, you can try optimizing your system's performance by closing unnecessary applications, freeing up disk space, and ensuring you have enough RAM.

To find the BUSY Serial No., look at the title bar of the BUSY software screen. You will see S.No. followed by a number, this is your BUSY Serial No. If you are using a dongle license, you can also find the serial no. on the dongle itself.

If the mentioned data directory removed automatically after close BUSY, follow these steps:
Step 1: Open the BUSY then click on company menu
Step 2: Click on set data directory then mention the actually data directory.
Step 3: Untick on above information is valid for current session only and save it.

To know your BUSY serial number open BUSY and check on the top of BUSY screen 
 where you will get a SNO option its its BUSY serial number . If serial number not showing 
 and showing demo copy then contact BUSY support helpline number or mail.

To export the reports from the BUSY then follow the below steps.
Step 1: Click on Display
Step 2: Then open the required report
Step 3: Then on the top of the report you will the export option
Step 4: Then click on export option and export it in the required format.

If the company folder is not copied, you can check possible reasons:
1. The company is already open on the server or client system. You need to close the company from all systems before copying the company folder.
2. Sometimes, the company folder may be stuck in the hard drive.

To find the BUSY Serial No., look at the title bar of the BUSY software screen. You will see S.No. followed by a number. This is your BUSY Serial No. If you are using a dongle license, you can also find the serial no. on the dongle itself.

If the PDF application is not visible in the system, you should check if it is installed and properly configured. You may need to uninstall and reinstall the application or update it. If the issue persists, you may need to contact a hardware person for further assistance.

The different tax categories available in BUSY for GST are 
1. Exempt
2. GST 12%
3. GST 18%
4. GST 28%
5. GST 5%
6. Nil Rated
7. Services 18%
8. Services 5%
9. Zero Rated
These are the default tax categories available in BUSY; if we require any additional categories, we can create them manually.

To change the model type in BUSY Accounting Software, you need to follow these steps:
Step 1: Open BUSY Accounting Software and click on Company tab.
Step 2: Click on Select BUSY Model.
Step 3: Select edition and user type and then save the changes.
Step 4: Restart BUSY Accounting Software