Frequently Asked Questions

Before you uninstall BUSY from your system, make sure you have backed up your data. Then, follow these steps:
Step 1: Go to the control panel and select programme and features.
Step 2: Right click on the BUSY application and choose uninstall.
Step 3: Wait for the process to complete.

Direct expenses are those which rely on the manufacture and sale of products or services by a company examples of direct expenses are cost of raw material.
Indirect expenses are those that a company must pay to keep its business running smoothly such as salary,office expenses etc.

There are several possible reasons why account balances may not be updated properly after an accounting change, such as incorrect ledger entries, problems, after changes in any account you skip to re-enter after remove previouse master through F9 and did not update the master balance.

To generate a sales summary for a specific date range and item-wise in BUSY, you need to follow these steps :
Step 1 : Go to display then sales anaylsis
Step 2 : Select item-wise standard and select specific date range and open sale report item wise.

If the amount in the sales voucher is not displayed properly on your BUSY screen, you may need to change the system screen resolution. You can do this by right-clicking on the desktop and selecting Display Settings. The recommended resolution for optimal display is 1366X768.

To check Your Serial number in BUSY follow these steps:
Step 1: open the BUSY software and check the title bar for serial number in case of softlock license
Step 2: If your license is in dongle form you can also check your serial number on it.

To run reindex database in BUSY, follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Login the company with admin login credentials then go to housekeeping section.
Step 3: Choose reindex data base then click on ok tab and let the process complete.

To update HSN description in BUSY, follow these steps:
Step 1: Go to administration menu then select miscellaneous data entry option.
Step 2: Select update HSN or SAC description after that click on load HSN or SAC codes unit.
Step 3: After loading update the description then save.

BUSY accounting software provides various training resources to help users learn how to use the software effectively. You can ask for any technical issue and query regarding BUSY on helpline. Additionally, authorized channel partners can provide customized solutions for integrating BUSY with other systems.

It depends on whether your BLS (BUSY License Subscription) is still active for that serial number. If it is active, then you can receive support for that serial number. If it is expired, then you will need to renew your BLS to receive support.