Frequently Asked Questions

To take latest backup and run regenerate dual voucher from housekeeping, you can follow the below steps:
Step 1: Open the BUSY icon then click on company menu.
Step 2: Choose backup data then select required company and enter the company admin login credentials.
Step 3: Now, Specify path for backup then click on ok tab.
Step 4: Next, Login the company then go to housekeeping section and choose regenerate dual voucher option.
Step 5: Here, Select you can proceed as i have the latest backup then specify the basis, update date range and select voucher type.
Step 6: Afterward, click ok tab then let the process complete.

When some features are stop working , then pls check the below steps :
 Step 1: According to the BUSY Model, There are some features which is available in standard and Enterprise model but not in Basic. Make sure to seleect the correct model as per your BUSY license.
 Step 2: If Company is open from the sub user and admin user has not given rights to the some feature then it will not show.
 Step 3:Pls update the BUSY to the latest version as some feature was not there in are old BUSY version below BUSY 18.

To run BUSY efficiently, we recommend that you have the following system requirements: 
 1. Operating system: Windows 2007 or later versions.
 2. Processor: Intel Core i3 or equivalent 
 3. RAM: 4 GB or more. 
 4. Hard disk drive: At least 100 MB of free space. 
 5. Screen resolution: 1366 x 768 pixels. 
 6. .net framwork 3.5 or above.
 7. Require internet for activation, updates & other online features such as e-way bill, e- invoice generation, etc.
 Furthermore its also depends on the database you want to use either Access or SQL.

To run BUSY efficiently, we recommend that you have the following system requirements: 
 1. Operating system: Windows 2007 or later versions.
 2. Processor: Intel Core i3 or equivalent 
 3. RAM: 4 GB or more. 
 4. Hard disk drive: At least 100 MB of free space. 
 5. Screen resolution: 1366 x 768 pixels. 
 6. .net framwork 3.5 or above.
 7. Require internet for activation, updates & other online features such as e-way bill, e- invoice generation, etc.
 Furthermore its also depends on the database you want to use either Access or SQL.

To run BUSY efficiently, we recommend that you have the following system requirements: 
 1. Operating system: Windows 2007 or later versions.
 2. Processor: Intel Core i3 or equivalent 
 3. RAM: 4 GB or more. 
 4. Hard disk drive: At least 100 MB of free space. 
 5. Screen resolution: 1366 x 768 pixels. 
 6. .net framwork 3.5 or above.
 7. Require internet for activation, updates & other online features such as e-way bill, e- invoice generation, etc.
 Furthermore its also depends on the database you want to use either Access or SQL.

To identify and rectify issues with opening balances in the ledgers, you can follow these steps:
 Step 1. Take a backup of your data before making any changes.
 Step 2. Check the opening balances of each ledger account.
 Step 3. Compare the opening balances with the actual balances outside the software.
 Step 4. Identify any discrepancies or errors in the opening balances.
 Step 5. Make necessary adjustments or corrections to the opening balances.
 Step 6. Reconcile the account balances shown in the software reports with the actual account balances outside the software to ensure accuracy.

In BUSY, the different pricing terminology and elements include list price, MRP (Maximum Retail Price), sale price, and cost price.
- List price is the original price set by the seller for a product or service.
- MRP is the maximum price at which a product can be sold to the end customer.
- Sale price is the discounted price at which a product is actually sold.
- Cost price is the price at which a product is purchased or produced.
These pricing elements work together to determine the pricing and profitability of products in BUSY.

For uploading the GSTR 1 directly from BUSY then you need to enable the API Access from GST Portal. Then mention the GST portal username in the BUSY.
Pls Follow the Below Steps for Direct Upload GSTR 1 :
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Features and Options
Step 4: Then GST / VAT
Step 5: Mention the GST Portal user name
Step 6: Click on Display Menu
Step 7: Then Gst Reports
Step 8: Then Gst Returns
Step 9: Then GSTR 1 Ereturn select the quaterly date and click on Direct upload option.

If you are experiencing issues with tasks or functionality like updating master or regenerating reports in BUSY.
 Please check some points below:
 1: Backup your company data in which you want to run the process.
 2: Click on the second option which you can proceed as I have the latest bcakup and then run both the processes separately.
 3: If you are using Multi User BUSY then make sure all clients BUSY should be closed
 4: All options in the Housekeeping menu must run on the main server

If you have already run the process but are still experiencing errors, you can try the following steps to further troubleshoot and fix the issue:
 Step 1. Ensure that you have taken a backup of your current data before proceeding with any further steps.
 Step 2. Verify if the issue is specific to certain vouchers or transactions. Check if there are any errors or discrepancies in those particular entries.
 Step 3. Double-check the tags and details entered in the vouchers for accuracy. Make sure they are correctly configured.