Frequently Asked Questions

Yes, BUSY can identify for the invalid hsn codes by using these steps:
Step 1: Open your company then go to transactions menu.
Step 2: Select last option gst misc. utilities and click on validate hsn online option.
Step 3: You can select single hsn or multiple hsn as per the requirements.
Step 4: When you select multiple can load data either for all items or any group of items.
Step 5: After loading select all then click on validate online and you will see the status weather it is valid or invalid.

To run BUSY efficiently, we recommend that you have the following system requirements: 
1. Operating system: Windows 2007 or later versions.
2. Processor: Intel Core i3 or equivalent 
3. RAM: 4 GB or more. 
4. Hard disk drive: At least 100 MB of free space. 
5. Screen resolution: 1366 x 768 pixels. 
6. .net framwork 3.5 or above.
7. Require internet for activation, updates & other online features such as e-way bill, e- invoice generation, etc.
Furthermore its also depends on the database you want to use either Access or SQL.

To run BUSY efficiently, we recommend that you have the following system requirements: 
1. Operating system: Windows 2007 or later versions.
2. Processor: Intel Core i3 or equivalent 
3. RAM: 4 GB or more. 
4. Hard disk drive: At least 100 MB of free space. 
5. Screen resolution: 1366 x 768 pixels. 
6. .net framwork 3.5 or above.
7. Require internet for activation, updates & other online features such as e-way bill, e- invoice generation, etc.
Furthermore its also depends on the database you want to use either Access or SQL.

To set up SMS notifications for billing and other important events in BUSY, you need to follow :
 Step 1 : click on administration
 Step 2 : configuration
 Step 3 : features and options
 Step 4 : general
 Step 5 : enable BDEP ID and create unique new BDEP ID
 Step 6 : enable event notification
 Step 7 : configure notification for billing add,modify and delete
 Step 8 : Your changes will send notification in BUSYBNS app as notification
 Step 9 : BLS must be active

To set up GST in BUSY for the first time, you need to configure several settings according to your compliance needs. Typically, default tax categories and sales/purchase types are auto-created when you create a new company. Here are the key configuration settings you should consider:
1. Tax type: GST or VAT 
2. Type of Dealer: Regular or Composition 
3. To specify the GSTIN 
4. Return filing frequency [e.g., default, monthly, quarterly] 
5. TDS/TCS (if required) 
6. E-Way bill configuration (if required) 
7. E-Invoice Configuration (If Required) 

If you are not able to find a particular feature in BUSY, then you can use our search option by following these steps:
Step 1: On company's main page click on search menu button available on the right side panel.
Step 2: Tick on search in features or options or voucher configuration then type the feature name in the search string field.
Step 3: After that you will see the possible results then you need to click on available option and this open will that feature.

To send TDS/TCS reports saved in OneDrive/Microsoft Teams to the support agent, you can follow these steps:
 1. Open OneDrive or Microsoft Teams.
 2. Locate the TDS/TCS reports that you want to send.
 3. Select the reports by clicking on them.
 4. Click on the "Share" or "Send" option.
 5. Enter the email address of the support agent.
 6. Add any additional information or instructions if needed.
 7. Click on the "Send" button to send the reports to the support agent.

If you are facing speed issue while sending any mails from BUSY then please follow the steps to fix it.
 Step 1. Check your internet connection: Ensure that you have a stable and fast internet connection.
 Step 2. Reduce email attachments: Large attachments can slow down the sending and receiving process. 
 Try to compress or resize attachments before sending them.
 Step 3. Temporarily disable any antivirus software that may be scanning your emails, as it can slow down 
 the process.

If you are getting an error of voucher no longer exists while open the invoice and even not able to delete the invoice then you can follow the below steps:
Step 1: Take the latest backup of your data.
Step 2: Go to housekeeping section then click on rewrite tab.
Step 3: Click on you can proceed as i have the latest backup then click on ok to start. The process will take time as per the data size so let the process complete.

If you need to reach a service centre for BUSY in Kerala, you can get in touch with our dealer located in Kerala. Follow the steps below to contact the dealer:
Step 1: Open your browser and type www.busy.in, then open it.
Step 2: Look for the 'Our Network' option at the bottom and click on it. Then, select the 'Find a Channel Partner' option and mention your state. Here, you will find all the contact details of the dealers located in Kerala.