Frequently Asked
Questions

Find Solutions to Common Issues Related to notification-tools - bns

FAQs

Unable to see attachments sent from BUSY on mobile. What could be the reason?

 The reason you may be unable to see attachments sent from BUSY on your mobile could be due to compatibility issues or incorrect settings on your mobile device. It is recommended to check your device's settings and ensure that it supports the file format of the attachments being sent. Additionally,... 

How do I fix the error when trying to send a PDF bill from the BUSY app?

 The reason for facing problems with uploading PDFs in BUSY could be due to errors in the file upload process or issues with the PDF file itself. It is recommended to check for any error messages or try re-uploading the PDF file after ensuring it is in the correct format... 

I am facing problems with uploading PDFs in BUSYWhat could be the reason?

 The reason for facing problems with uploading PDFs in BUSY could be due to errors in the file upload process or issues with the PDF file itself. It is recommended to check for any error messages or try re-uploading the PDF file after ensuring it is in the correct format... 

PDF bills from BUSY not opening on a new mobile number. How to fix?

 If PDF bills from BUSY are not opening on a new mobile number, you can try installing a PDF reader app on the new mobile number. Adobe Reader is a commonly used PDF reader app. If the issue persists, you may need to troubleshoot further or contact BUSY customer support... 

I am facing issues with printing from BUSYThe print option is not workingWhat can I do?

 If you're facing issues with printing from BUSY, an accounting software, there could be several reasons for the problem. Here are some steps you can take to troubleshoot and resolve the issue:
Step 1 :Make sure your printer is properly connected to your computer and turned on.
Step 2 :Ensure...

Unable to send PDF bills directly to customers from the BUSY app. What changed?

 There may have been a change in the BUSY app that is causing the issue with sending PDF bills directly to customers. It would be best to contact BUSY customer support for assistance in troubleshooting and resolving the problem.
Step 1 : Ensure that the PDF file is not corrupted...

PDF bill attachment not viewable on mobile from BUSY. What to download?

 To view PDF bill attachments on your mobile device from BUSY, you can download a PDF reader app such as Adobe Reader or any other PDF reader app available on your device's app store.
Step 1 : Ensure that the PDF file is not corrupted or damaged. Try opening the...

Unbalanced books in BUSY. Steps to identify and fix balancing issues?

 Identifying and fixing unbalanced books in BUSY is crucial for maintaining accurate financial records. Unbalanced books can lead to reporting errors and difficulties in tracking your financial transactions. Here are steps to identify and resolve balancing issues:
Step 1 : Start by generating a Trial Balance report in BUSY. This...

How do I get access to a PDF file that I'm unable to open in BUSY?

 If you are unable to open a PDF file in BUSY, you can try the following steps to troubleshoot and gain access to the PDF file:
Step 1 : Ensure that the PDF file is not corrupted or damaged. Try opening the PDF using a different PDF viewer or software...

I am not able to find any PDFs in BUSYWhere are the PDFs in BUSY?

 If you are unable to open a PDF file in BUSY, you can try the following steps to troubleshoot and gain access to the PDF file:
Step 1 : Ensure that the PDF file is not corrupted or damaged. Try opening the PDF using a different PDF viewer or software...

BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

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