Frequently Asked
Questions
Find Solutions to Common Issues Related to notification-tools - bns
After reinstalling BUSY, I am still having issues with BNSWhat could be the problem?
If you are still experiencing issues with the BUSY Notification System (BNS) after reinstalling BUSY, there could be various reasons for the problem. It is recommended to contact the support team or the R&D team of BUSY for further assistance in troubleshooting the issue.
Step 1 :Make sure that you...
Authentication and access key error in BUSY when sending a message. How to fix?
If you encounter an authentication and access key error in BUSY when trying to send a message, it typically indicates an issue with your credentials or access permissions. To resolve this issue, follow these steps:
Step 1 : Double-check that you are using the correct credentials, such as your username...
Sales invoices going into the wrong GST return period in BUSY. What to check or change?
If your sales invoices in BUSY are being assigned to the wrong GST return period, it can lead to compliance issues. To address this problem, follow these steps to check and make the necessary changes:
Step 1 : Ensure that the transaction date on your sales invoices is accurate. The...
How do I handle returns and refunds in BUSY?
Handling returns and refunds in BUSY involves several steps to accurately record and track these transactions. Here's a general guide on how to handle returns and refunds:
Handling Returns:
Step 1 :Launch the BUSY and log in to your account.
Step 2 :Choose the company for which you want to...
The main options in BUSY are working but the BNS feature is notWhat could be causing this?
If the BNS (Business Notification Service) feature is not working properly in BUSY, you can take the following steps to try and resolve the issue:
Step 1 :Make sure that you are using the latest version of the BUSY software.
Step 2 ;Check the BNS settings within the BUSY application....
The BNS feature is not working properly in BUSYHow can I get it fixed?
If the BNS (Business Notification Service) feature is not working properly in BUSY, you can take the following steps to try and resolve the issue:
Step 1 :Make sure that you are using the latest version of the BUSY software.
Step 2 ;Check the BNS settings within the BUSY application....
I have two companies/GST numbers registered in BUSY but getting issues in oneHow to resolve it?
If you have two companies or GST numbers registered in BUSY, and you are encountering issues with one of them, you can follow these steps to resolve the issues:
Step 1 :First, identify and document the specific issues you are experiencing with the company or GST number in question. Note...
How do I resolve issues with the BNS app crashing or freezing?
If you're experiencing issues with the BNS app crashing or freezing, it can be frustrating, but there are several troubleshooting steps you can take to resolve these problems. Here's a step-by-step guide to help you address such issues:
Step 1 :Ensure that you have the latest version of the BNS...
Unable to access BUSY server or showing offline. Possible reasons and solutions?
When you're unable to access the BUSY server or it appears to be offline, it can be due to various reasons related to network, server, or software issues. Here are some possible reasons and solutions to address this problem:
Step 1 : Check your internet connection and ensure it is...
How do I correct a mistake in a recorded transaction in BUSY?
To correct a mistake in a recorded transaction in BUSY, you can follow these steps:
Step 1 :Carefully review your financial reports to pinpoint the specific errors or discrepancies. This may include incorrect numbers, misclassified transactions, or missing entries.
Step 2 :Go back to the source documents (invoices, receipts, bank...
