Frequently Asked
Questions
Find Solutions to Common Issues Related to notification-tools - bns
I am not able to send messages from BUSYWhat should I do?
If you are unable to send messages from BUSY, there could be various reasons for this issue. Here are some troubleshooting steps to help you resolve it:
Step 1 : Ensure that you have an active and stable internet connection.
Step 2 : Double-check the recipient's email address or contact information to ensure it's accurate.
Step 3 :If you are sending messages via email, verify that your email account is correctly configured within the software.
Step 4 : Check BNS registeredmobile number .
Step 5 :If you need any assistance you can reach out to us on our Centralised 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
How to get real-time notifications for billing transactions?
In the BUSY BNS application you can get the real time notifications for billing process. To configure it you need to follow these steps:
Step 1: Go to Administration menu then click on Configuration.
Step 2: Select Features / Options and click on General. Here, you will see an option called Enable Event Notification set Y to enable it and click on Configuration.
Step 3: Next, you need to mention the Mobile No. which registered on the BUSY BNS application and select the Event i.e, Add / Modify / Delete Voucher etc then select the voucher type and user.
Step 4: After configure save change and you will receive the notification if the condition fullfill.
How do I download the BUSY mobile app?
To install the BUSY mobile app on your new phone, you can follow these steps:
1. Go to the app store on your phone (Google Play Store for Android or App Store for iOS).
2. Search for "BUSY" in the app store.
3. Find the BUSY app in the search results and tap on it.
4. Click on the "Install" or "Get" button to download and install the app on your phone.
5. Once the installation is complete, you can open the app and follow the prompts to set up your account and register your mobile number.
Please note that these steps may vary slightly depending on your specific device and app store.
How do I download the BUSY mobile application?
To install the BUSY mobile app on your new phone, you can follow these steps:
1. Go to the app store on your phone (Google Play Store for Android or App Store for iOS).
2. Search for "BUSY" in the app store.
3. Find the BUSY app in the search results and tap on it.
4. Click on the "Install" or "Get" button to download and install the app on your phone.
5. Once the installation is complete, you can open the app and follow the prompts to set up your account and register your mobile number.
Please note that these steps may vary slightly depending on your specific device and app store.
How do I correctly configure the BUSY mobile app on an Android phone?
To install the BUSY mobile app on your new phone, you can follow these steps:
1. Go to the app store on your phone (Google Play Store for Android or App Store for iOS).
2. Search for "BUSY" in the app store.
3. Find the BUSY app in the search results and tap on it.
4. Click on the "Install" or "Get" button to download and install the app on your phone.
5. Once the installation is complete, you can open the app and follow the prompts to set up your account and register your mobile number.
Please note that these steps may vary slightly depending on your specific device and app store.
How do I install the BUSY mobile app on my new phone?
To install the BUSY mobile app on your new phone, you can follow these steps:
1. Go to the app store on your phone (Google Play Store for Android or App Store for iOS).
2. Search for "BUSY" in the app store.
3. Find the BUSY app in the search results and tap on it.
4. Click on the "Install" or "Get" button to download and install the app on your phone.
5. Once the installation is complete, you can open the app and follow the prompts to set up your account and register your mobile number.
Please note that these steps may vary slightly depending on your specific device and app store.
How do I set up notifications and alerts in BUSY?
To send notification from BUSY , follow the bellow steps:
Step 1: Go to administration then configuration
Step 2: Select voucher series configuration then select voucher type and series
Step 3: Go to voucher configuration option and Specify yes in send notification to BUSYBNS afetr saving voucher
Step 4: In configuration window mention mobile number and save
Step 5: After saving voucher you will receive notification on BUSYBNS applicatio in mobile
To enable alerts , follow the below steps:
NOTE: Alert option is only available in Enterprise model
Step 1: Go to administration then configuration now select features/options
Step 2: Salect enterprise feature and enabled alerts
Step 3: Specify the conditions for sending alert and choose action of alert
BUSY crashed and I lost some of my workHow can I recover or restore my data?
We can take backup and restore the same from company menu.
For Backup follow the below step
Step 1:- Go to Company menu
Step 2:- Backup data
Step 3:- Select company
Step 4:- Mention user name and password of company
Step 5:- Sepecify path for backup
Step 6:- Select financial year for backup(Single or All).
For restoring backup follow the below steps
Step 1:- Go to company menu
Step 2:- Restore data
Step 3:- Mention path for restoration
Step 4:- Click ok
If same company already exits in list of company then it will ask for rewrite backup data on existing data. Select as per need (Yes or No)
What is the recommended way to back up my BUSY data?
We can take backup and restore the same from company menu.
For Backup follow the below step
Step 1:- Go to Company menu
Step 2:- Backup data
Step 3:- Select company
Step 4:- Mention user name and password of company
Step 5:- Sepecify path for backup
Step 6:- Select financial year for backup(Single or All).
For restoring backup follow the below steps
Step 1:- Go to company menu
Step 2:- Restore data
Step 3:- Mention path for restoration
Step 4:- Click ok
If same company already exits in list of company then it will ask for rewrite backup data on existing data. Select as per need (Yes or No)
What measures can I take to secure my data in BUSY?
We can take backup and restore the same from company menu.
For Backup follow the below step
Step 1:- Go to Company menu
Step 2:- Backup data
Step 3:- Select company
Step 4:- Mention user name and password of company
Step 5:- Sepecify path for backup
Step 6:- Select financial year for backup(Single or All).
For restoring backup follow the below steps
Step 1:- Go to company menu
Step 2:- Restore data
Step 3:- Mention path for restoration
Step 4:- Click ok
If same company already exits in list of company then it will ask for rewrite backup data on existing data. Select as per need (Yes or No)