Frequently Asked
Questions
Find Solutions to Common Issues Related to notification-tools - bns
How do I resolve issues with the BNS app crashing or freezing?
If you're experiencing issues with the BNS app crashing or freezing, it can be frustrating, but there are several troubleshooting steps you can take to resolve these problems. Here's a step-by-step guide to help you address such issues:
Step 1 :Ensure that you have the latest version of the BNS...
Unable to access BUSY server or showing offline. Possible reasons and solutions?
When you're unable to access the BUSY server or it appears to be offline, it can be due to various reasons related to network, server, or software issues. Here are some possible reasons and solutions to address this problem:
Step 1 : Check your internet connection and ensure it is...
How do I correct a mistake in a recorded transaction in BUSY?
To correct a mistake in a recorded transaction in BUSY, you can follow these steps:
Step 1 :Carefully review your financial reports to pinpoint the specific errors or discrepancies. This may include incorrect numbers, misclassified transactions, or missing entries.
Step 2 :Go back to the source documents (invoices, receipts, bank...
How to correct a mistake in a recorded transaction in BUSY
To correct a mistake in a recorded transaction in BUSY, you can follow these steps:
Step 1 :Carefully review your financial reports to pinpoint the specific errors or discrepancies. This may include incorrect numbers, misclassified transactions, or missing entries.
Step 2 :Go back to the source documents (invoices, receipts, bank...
I am facing issues generating E-Way bills in BUSYWhat could be wrong?
There could be several reasons why you are facing issues generating EVA bills in BUSY. It could be due to incorrect configuration settings, missing or incorrect information in the bill, issues with the GST number or client IDs, or errors in the software. It is recommended to check the configuration...
Problem preventing access to BUSY. Possible reasons and solutions?
When you encounter problems preventing access to BUSY, it can be frustrating, but there are several possible reasons and solutions to consider. Here are some common issues and their corresponding solutions:
Step 1 : Double-check your login credentials to ensure accuracy. Make sure your caps lock is off and there...
My BUSY mobile app crashes frequentlyAre there any fixes or workarounds for this?
If the BUSY mobile app is crashing on your device, follow these steps to troubleshoot and resolve the issue:
Step 1 :Ensure that you are using the latest version of the BUSY mobile app. Developers often release updates to address bugs and improve stability. Visit your device's app store (e.g.,...
The BUSY mobile app is crashingHow can I get it to work properly?
If the BUSY mobile app is crashing on your device, follow these steps to troubleshoot and resolve the issue:
Step 1 :Ensure that you are using the latest version of the BUSY mobile app. Developers often release updates to address bugs and improve stability. Visit your device's app store (e.g.,...
I want to remove the discount column from the sales invoice template in BUSYHow can I do that?
It appears that you want to make specific changes to the configuration of discount columns and settings in BUSY. Here are the steps to achieve the changes you mentioned:
Step 1 :Removing the Discount Column from Standard Invoice Configuration:
Open the BUSY.
Go to the "Configuration" menu.
Select invoice document...
I tried to add a new customer in BUSY but it's giving me an errorWhat should I do?
If you are encountering an error while trying to add a new customer in BUSY, follow these steps to troubleshoot and resolve the issue:
Step 1 : Carefully read and note the error message you receive when trying to add a new customer.
Step 2 : Ensure that you have...
