Frequently Asked
Questions
Find Solutions to Common Issues Related to notification-tools - bns
Does BUSY allow editing or deleting of finalized bills or invoices?
If you want to modify or delete your vouchers in BUSY, you can follow these steps:
Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher that you want to change or remove.
Step 3: Make the necessary changes and save them again.
Step 4: To delete the voucher, click on Delete button or press F8 after opening it.
How do I create a new BUSY account if I don't remember my old credentials?
To configure and save a new chart of accounts in BUSY properly, follow these steps:
Follow Below Steps :
Click On
Step 1: Administration
Step 2: Account
Step 3: Add/Modify
We can also add the in Bulk for Accounts. Click On Below Options.
Step 1: Administration
Step 2: Multiple Account Creation/Modifcation option.
Step 2: Select the Either New Master / Modify Masters then field of Opening Balance, Account Name.
Step 3: Click on Load Master then add it opening balances.
Trouble saving a new chart of accounts in BUSY. How to configure it properly?
To configure and save a new chart of accounts in BUSY properly, follow these steps:
Follow Below Steps :
Click On
Step 1: Administration
Step 2: Account
Step 3: Add/Modify
We can also add the in Bulk for Accounts. Click On Below Options.
Step 1: Administration
Step 2: Multiple Account Creation/Modifcation option.
Step 2: Select the Either New Master / Modify Masters then field of Opening Balance, Account Name.
Step 3: Click on Load Master then add it opening balances.
Steps to reconcile bank statement balances in BUSY when they don't match up?
Bank Reconcilation is used to reconcile the bank records with transaction which maintain in BUSY.
Pls Follow Below Steps for Bank Reconciliation :
Click On
Step 1: Administration
Step 2: Configuration
Step 3: Features & Options
Step 4: Accounts
Step 5: Enable the Bank Reconciliation Option
Step 6: Pass the Voucher entry with Bank Account Name
Step 7: Display
Step 8: Bank Reconciliation
Step 9: Show Uncleared Entries
Step 10: Press F4 for clear the entry
Step 11: Reconciliation Statement
How do I configure BUSY to send notifications after saving a voucher?
To configure BUSY to send notifications after saving a voucher, go to
Step 1 : Click on administration
Step 2 : Click on configuration
Step 3 : Voucher Series Configuration
Step 4 : select the voucher series, and enable the option "Send Notification to BUSY BNS After Saving."
Step 5 : Then, configure the number of formats and select the desired format for the notification. Finally, make sure to have the BUSY Notification App installed and registered on your mobile device to receive the notifications.
Bug in the latest version of BUSY. How to address strange behaviors?
If you encounter a bug in the latest version of BUSY or experience strange behaviors, you can try the following steps to address the issue:
Step 1 : Contact customer support: If the issue persists, reach out to BUSY's customer support team. They can provide further assistance and help troubleshoot the problem.
If you need any assistance you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
How can I reconcile my bank transactions in BUSY?
Bank Reconcilation is used to reconcile the bank records with transaction which maintain in BUSY.
Pls Follow Below Steps for Bank Reconciliation :
Click On
Step 1: Administration
Step 2: Configuration
Step 3: Features & Options
Step 4: Accounts
Step 5: Enable the Bank Reconciliation Option
Step 6: Pass the Voucher entry with Bank Account Name
Step 7: Display
Step 8: Bank Reconciliation
Step 9: Show Uncleared Entries
Step 10: Press F4 for clear the entry
Step 11: Reconciliation Statement
How do I get support from the BNS team to resolve problems I am facing with the software?
Enable this option, if you want to receive notifications on BUSY BNS App regarding various actions of Users such as Company Log In, Log Out, Add/Modify/Delete Master, Add/Modify/Delete Voucher etc. With this option Super User will be able to track all the activities of all/some users as per his requirement. If you need any assistance you can reach out to us on our Centralised 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
I need help understanding how to use certain features in BNSWho can assist me?
Enable this option, if you want to receive notifications on BUSY BNS App regarding various actions of Users such as Company Log In, Log Out, Add/Modify/Delete Master, Add/Modify/Delete Voucher etc. With this option Super User will be able to track all the activities of all/some users as per his requirement. If you need any assistance you can reach out to us on our Centralised 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
How can i use notification facility in mobile
BUSY provides an application named as BNS, which allow you to have notification or can share invoices to other application user also. To share notification through BNS, follow below steps:
Step 1: Open Invoice or report you want to share
Step 2: Use BNS button on top or press ATL+Y in your keyboard
Step 3: Select format
Step 4: Mention register contact no. and Click on OK button
BNS application works on Android and IOS, you require to install and register it with your contact