Frequently Asked
Questions
Find Solutions to Common Issues Related to notification-tools - bns
How do I correct a mistake in a recorded transaction in BUSY?
To correct a mistake in a recorded transaction in BUSY, you can follow these steps:
Step 1 :Carefully review your financial reports to pinpoint the specific errors or discrepancies. This may include incorrect numbers, misclassified transactions, or missing entries.
Step 2 :Go back to the source documents (invoices, receipts, bank...
How to correct a mistake in a recorded transaction in BUSY
To correct a mistake in a recorded transaction in BUSY, you can follow these steps:
Step 1 :Carefully review your financial reports to pinpoint the specific errors or discrepancies. This may include incorrect numbers, misclassified transactions, or missing entries.
Step 2 :Go back to the source documents (invoices, receipts, bank...
I am facing issues generating E-Way bills in BUSYWhat could be wrong?
There could be several reasons why you are facing issues generating EVA bills in BUSY. It could be due to incorrect configuration settings, missing or incorrect information in the bill, issues with the GST number or client IDs, or errors in the software. It is recommended to check the configuration...
Problem preventing access to BUSY. Possible reasons and solutions?
When you encounter problems preventing access to BUSY, it can be frustrating, but there are several possible reasons and solutions to consider. Here are some common issues and their corresponding solutions:
Step 1 : Double-check your login credentials to ensure accuracy. Make sure your caps lock is off and there...
My BUSY mobile app crashes frequentlyAre there any fixes or workarounds for this?
If the BUSY mobile app is crashing on your device, follow these steps to troubleshoot and resolve the issue:
Step 1 :Ensure that you are using the latest version of the BUSY mobile app. Developers often release updates to address bugs and improve stability. Visit your device's app store (e.g.,...
The BUSY mobile app is crashingHow can I get it to work properly?
If the BUSY mobile app is crashing on your device, follow these steps to troubleshoot and resolve the issue:
Step 1 :Ensure that you are using the latest version of the BUSY mobile app. Developers often release updates to address bugs and improve stability. Visit your device's app store (e.g.,...
I want to remove the discount column from the sales invoice template in BUSYHow can I do that?
It appears that you want to make specific changes to the configuration of discount columns and settings in BUSY. Here are the steps to achieve the changes you mentioned:
Step 1 :Removing the Discount Column from Standard Invoice Configuration:
Open the BUSY.
Go to the "Configuration" menu.
Select invoice document...
I tried to add a new customer in BUSY but it's giving me an errorWhat should I do?
If you are encountering an error while trying to add a new customer in BUSY, follow these steps to troubleshoot and resolve the issue:
Step 1 : Carefully read and note the error message you receive when trying to add a new customer.
Step 2 : Ensure that you have...
Why can't I save new customer information in BUSY? What might be the error?
If you are encountering an error while trying to add a new customer in BUSY, follow these steps to troubleshoot and resolve the issue:
Step 1 : Carefully read and note the error message you receive when trying to add a new customer.
Step 2 : Ensure that you have...
I already have a BUSY subscription, but unable to use the mobile app, what should I do?
If you have a subscription to BUSY but are unable to use the mobile app, there could be several reasons for this issue. Here are steps to troubleshoot and resolve the problem:
Step 1 :Ensure that your mobile device meets the minimum system requirements for the BUSY mobile app.
Step...
