Frequently Asked
Questions

Find Solutions to Common Issues Related to notification-tools - bns

FAQs

As our BUSY BNS app is not working properly. How can I solve this?

You can check BUSY BNS App with these steps if not working as follows:
Step 1: You can clear cache file for BUSY BNS app from mobile settings.
Step 2: You can remove & reinstall BUSY BNS app in your mobile phone.
Step 3: Then register it again & send notification from BUSY & then check.
Step 4: Also you can update BUSY release & then check.
Step 5: Also BUSY BNS app is updated.

How to troubleshoot for BUSYBNS notifications not showing in BUSYBNS App?

When notifications are not showing for the invoices in the BUSYbns app.
 Pls check the below steps :
 Step 1: Check the internet connection should be proper.
 Step 2: BUSYBNS app release should be updated.
 Step 3: Clear the ache and then check it again
 Step 4: Check it with the different devices 
 If still issue presists, Pls contact on customer support 24x7 on 8282828282 and email at support@busy.in

Issue in sending BNS notification how to resolved this issue ?

If you are facing error at BNS sending in BUSY to resolved issue follow these steps 
1.Check by reinstall the BUSY Bns app from mobile application
2.BUSY releases must be updated.
3.Check by change the internet connection.
4.BUSY must be exclude from antivirus and window firewall.
5.System regional must be configure at English US and time zone should be set as per india.
6.BDEP should be configured in order to send pdf on BNS application.

How do I change the caption for printing in BUSY?

To change the caption for printing in BUSY, you can go to the
 1. Open your company in BUSY.
 2. Configure the required Voucher Series Configuration fields.
 3. Modify the fields and appearance to meet your needs; you can change captions by using the shortcut key Ctrl+Shift+Alt+C.
 4. Save your configuration and then reopen the voucher entry screen.
 5. These changes make the neccessary changes in your voucher entry screen

How can i resolve the error at BNS sending in BUSY?

If you are facing error at BNS sending in BUSY, check the possible solutions:
1.Check by reinstall the BUSY Bns app from mobile application
2.BUSY releases must be updated.
3.Check by change the internet connection.
4.BUSY must be exclude from antivirus and window firewall.
5.System regional must be configure at English US and time zone should be set as per india.
6.BDEP should be configured in order to send pdf on BNS application.

Can I get alerts or notifications when a document is pending approval or has been approved?

Yes, you will receive notifications on BUSY BNS BUSY Notification System, when a document is pending approval or has been approved.
please follow below steps to configure notification in BUSY :
1.Go to administration and select configuration.
2.Click on features and options, then find the general option and click on it.
3.Make sure BUSY Data Exchange Platform (BDEP) is configured.
4.Check the Enable Event Notification option and configure it.
5.Save the configuration.

Charges for using BUSY BNS app on multiple phones like the new BUSY mobile app?

To find the original rate versus the retail rate for a specific product, you would need to refer to the product's pricing information, which can typically be obtained from the manufacturer, retailer, or an online marketplace. The original rate is usually the price at which the product was initially listed or manufactured, while the retail rate is the price at which it is sold to customers.

What are the charges to use the BUSY mobile application on additional mobile phones?

To find the original rate versus the retail rate for a specific product, you would need to refer to the product's pricing information, which can typically be obtained from the manufacturer, retailer, or an online marketplace. The original rate is usually the price at which the product was initially listed or manufactured, while the retail rate is the price at which it is sold to customers.

BNS feature shutting down automatically in the BUSY mobile app. How to prevent?

If the BNS feature is shutting down automatically in the BUSY mobile app, you can try uninstalling and reinstalling the app to see if it resolves the issue. Additionally, make sure that you have the latest version of the app installed and that your device meets the app's system requirements. If the issue persists, you may need to contact the app's support team for further assistance.

Charges for using the BUSY mobile app and how to activate it?

To find the original rate versus the retail rate for a specific product, you would need to refer to the product's pricing information, which can typically be obtained from the manufacturer, retailer, or an online marketplace. The original rate is usually the price at which the product was initially listed or manufactured, while the retail rate is the price at which it is sold to customers.