Frequently Asked
Questions

Q: I want to share the SMS link received from BUSY with other customers. How can I do this?

To share the SMS link received from BUSY with other customers, you can either send it directly through WhatsApp or use the BUSY BNS application to share the link.

Q: Unable to access admin configuration settings in BUSY. What can I do?

If you are unable to access the admin configuration settings in BUSY, you can try logging in as the admin user or contact the support team for further assistance.

Q: What is the username and password for the BUSY mobile application?

The username and password for the BUSY mobile application are specific to each user and company. You need to create your own username and password during the registration process.

Q: How long does it take for the BUSY BNS notification to be sent after bill generation?How can I get access to those PDF notifications for my records?

The BUSY BNS notification is sent immediately after bill generation. You can check these Pdf in your mobile afer install BUSY bns app and register on your mobile number

Q: Error messages after updating BUSY. How to rollback to the previous version?

To rollback to the previous version of BUSY after updating and encountering error messages, you can uninstall the current version and reinstall the previous version of the software.

Q: Error regarding large time difference in BUSY. What does it mean?

The error regarding a large time difference in BUSY typically means that there is a significant time gap between the voucher creation time and the current system time.

Q: I want to transfer BNS data from one location to another. What is the process to do this?

To transfer data to other BNS just download and install BUSY BNS in other phone register with mobile number and run it all data notification will come

Q: How can I enable SMS notifications for e-invoice generation in BUSY?

There is no option to get notifications on SMS for e-invoice generation in BUSY.But you can get Notification for Creation of Invoices in BUSY ON BNS App.

Q: How can I get the configuration features in BUSY?

Step 1: Open BUSY and select the company you want to work with. Step 2 : Then, go to the Administration tab and click on configuration

Q: Do I need to keep the BUSY Agent app open for automated backups or can I minimize/close it?

You need to keep the BUSY Agent app open in the background by minimizing it. Do not close it for automated backups to work properly.

Find Solutions to Common Issues Related to notification-tools - bns

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I want to share the SMS link received from BUSY with other customers. How can I do this?

To share the SMS link received from BUSY with other customers, you can either send it directly through WhatsApp or use the BUSY BNS application to share the link.

Unable to access admin configuration settings in BUSY. What can I do?

If you are unable to access the admin configuration settings in BUSY, you can try logging in as the admin user or contact the support team for further assistance.

What is the username and password for the BUSY mobile application?

The username and password for the BUSY mobile application are specific to each user and company. You need to create your own username and password during the registration process.

How long does it take for the BUSY BNS notification to be sent after bill generation?How can I get access to those PDF notifications for my records?

The BUSY BNS notification is sent immediately after bill generation.
You can check these Pdf in your mobile afer install BUSY bns app and register on your mobile number

Error messages after updating BUSY. How to rollback to the previous version?

To rollback to the previous version of BUSY after updating and encountering error messages, you can uninstall the current version and reinstall the previous version of the software.

Error regarding large time difference in BUSY. What does it mean?

The error regarding a large time difference in BUSY typically means that there is a significant time gap between the voucher creation time and the current system time.

I want to transfer BNS data from one location to another. What is the process to do this?

To transfer data to other BNS just download and install BUSY BNS in other phone register with mobile number and run it all data notification will come

How can I enable SMS notifications for e-invoice generation in BUSY?

There is no option to get notifications on SMS for e-invoice generation in BUSY.But you can get Notification for Creation of Invoices in BUSY ON BNS App.

How can I get the configuration features in BUSY?

Step 1: Open BUSY and select the company you want to work with. 
 Step 2 : Then, go to the Administration tab and click on configuration

Do I need to keep the BUSY Agent app open for automated backups or can I minimize/close it?

You need to keep the BUSY Agent app open in the background by minimizing it. Do not close it for automated backups to work properly.

Frequently AskedQuestions