Frequently Asked
Questions
Find Solutions to Common Issues Related to notification-tools - bns
I already have a BUSY subscription, but unable to use the mobile app, what should I do?
If you have a subscription to BUSY but are unable to use the mobile app, there could be several reasons for this issue. Here are steps to troubleshoot and resolve the problem:
Step 1 :Ensure that your mobile device meets the minimum system requirements for the BUSY mobile app.
Step...
PDF uploading problems for multiple users in BUSY. How to fix for all?
PDF uploading problems in BUSY, affecting multiple users, can be caused by various factors related to software configurations, permissions, or system issues. To address and fix PDF uploading problems for all users, consider the following steps:
Step 1 : Ensure that the PDF files being uploaded meet the software's requirements...
Check printing issues in BUSY—logo and address are cut off. How to fix the check template?
If you're experiencing issues with check printing in BUSY where the logo and address are cut off on the printed checks, you can typically address this problem by adjusting the check template settings. Here's how you can fix the check template to ensure that the logo and address are properly...
Bank statement reconciliation issues in BUSY—beginning and ending balances don't match. How to handle?
Reconciliation issues in BUSY, where the beginning and ending balances on your bank statement don't match, can be challenging but are common. To handle this situation effectively, you can follow these steps:
Step 1 : Ensure that the date range you are using for reconciliation in BUSY matches the period...
I think there is some problem in the BUSY system itselfWhat could be the potential problems?
There could be various potential problems in the BUSY system, such as software bugs, compatibility issues with the operating system or hardware, network connectivity problems, database corruption, or incorrect system configurations. It is recommended to contact the BUSY customer support team for assistance in troubleshooting and resolving any issues.
Step...
The BUSY app is running slow on my systemAre there any fixes to improve the performance?
There could be various potential problems in the BUSY system, such as software bugs, compatibility issues with the operating system or hardware, network connectivity problems, database corruption, or incorrect system configurations. It is recommended to contact the BUSY customer support team for assistance in troubleshooting and resolving any issues.
Step...
Want to create a budget in BUSY but can't figure it out. Is there a tutorial for setting up budgets?
BUSY does offer features for setting up budgets, but the specific steps may vary depending on the version and edition of the software you are using. Since software interfaces and features can change over time, it's recommended to refer to the official BUSY documentation or seek guidance from their customer...
While running monthly reports in BUSY, I encounter an error message. How can I resolve this issue?
When encountering an error message while running monthly reports in BUSY, resolving the issue may require a systematic troubleshooting approach. Here are steps you can take to address this problem:
Step 1 : Ensure that all data related to the monthly reports is accurately entered. This includes transactions, dates, customer...
I am getting an error message in BUSYHow do I resolve this?
If you are getting error while generating reports or showing incorrect balance in BUSY, you can try these steps:
Step 1: First, identify the problem that is causing the issue. Check if there is any error message showing up or if the data in the report is incorrect or incomplete....
How do I set up GST in BUSY?
Setting up GST (Goods and Services Tax) in BUSY involves a series of steps to configure the software to comply with GST requirements in your region. Here's a step-by-step guide on how to set up GST in BUSY:
After enabling GST/VAT while creating your company, you can easily configure the...
