Frequently Asked
Questions
Find Solutions to Common Issues Related to notification-tools - bns
I need help setting up BUSY for my small businessWhat are the basic steps?
To set up BUSY for your small business, here are the basic steps:
1. Download and install BUSY.
2. Launch the software and create a new company profile.
3. Enter your business details, such as name, address, and contact information.
4. Set up your chart of accounts by creating ledgers for different types of transactions.
5. Configure tax settings according to your business requirements.
6. Set up customer and vendor profiles by entering their information.
7. Customize invoice templates and other documents as per your business needs.
8. Enter opening balances for your accounts to reflect your financial position.
9. Import or enter your existing data, such as transactions, invoices, and inventory.
10. Set up user accounts and assign appropriate access levels.
11. Familiarize yourself with the software's features and functions through training materials or user guides.
12. Start using BUSY for your accounting needs, such as recording transactions, generating invoices, and running reports.
Remember, these are the basic steps, and you may need to customize them further based on your specific business requirements.
Check current version and update BUSY. How to ensure the latest version?
To update BUSY to the latest version, you can go to the BUSY Updates section and download the update files. The software will not update directly from version 8.2 to the latest version. You will need to download and install the update files manually.
Step 1: Take latest backup of your all data.
Step 2: Go to BUSY and click on "Check BUSY Updates" under the Company Menu.
Step 3: Select the location where you want to save setups and click on "Download Updates" two setups will be download.
Step 4: Close any instances of BUSY that are running on your computer.
Step 5: You can install both setups by Locate the setup file on your computer and double-click on it to run them one by one.
Step 6: Follow the instructions on the screen and choose the location where you want to install the software.
Step 7: Wait for the installation process to complete and click on the finish button.
Step 8: You can now launch it and start using BUSY on your computer.
The phone number for sending PDF voucher notifications is incorrect. How can I update it within BUSY?
To update the phone number for sending PDF voucher notifications in BUSY, follow these simple steps:
Step 1: If the mobile number for a party is incorrect:
Go to "Account Master" from the "Administration Menu->Masters->Accounts->Modify."
Select the specific account master you want to update and change the correct mobile number.
Save your changes.
Step 2: If your own mobile number is incorrect:
Navigate to "Voucher Series Configuration" from the "Administration Menu->Configuration->Voucher Series Configuration."
Choose the voucher series type you're interested in, where you want to send notifications from a voucher.
Click on the "Configure" button for "Send Notification on BNS after Saving."
Update your correct mobile number in the "Self Mobile No" field.
Save your changes.
Step 3: If the mobile number for a broker or salesman is incorrect:
Visit "Broker Master" from the "Administration Menu->Masters->Broker/Salesman->Modify."
Select the specific broker or salesman you want to update and change their correct mobile number.
Save your changes.
File attachment error: "Maximum size exceeded" in BUSY. How to send larger attachments?
If you encounter a "Maximum size exceeded" error when trying to send larger file attachments in BUSY, it typically indicates that the software has a limitation on the maximum file size for attachments. To send larger attachments, you can consider the following solutions:
Step 1 : Verify the maximum file size limit allowed by BUSY for attachments.
Step 2 : If the file you're trying to send is slightly larger than the allowable limit, consider compressing it using a file compression tool (e.g., ZIP or RAR). Compression can reduce the file size and make it fit within the limits.
Step 3 : Instead of attaching large files directly, upload the files to a cloud storage service like Google Drive, Dropbox, or OneDrive.
Step 4 ; If you have very large files, consider splitting them into smaller segments or files that are within the size limits.
Step 5 : If the "Maximum size exceeded" error persists despite trying the above solutions, it's advisable to contact BUSY's customer support or technical support team.
Error sending a PDF bill to myself from the BUSY app. What could be the reason?
There could be several reasons for the error when sending a PDF bill to yourself from the BUSY app. Some possible reasons could be a network connectivity issue, a problem with the PDF file itself, or a technical issue with the BUSY app. It is recommended to check your internet connection, ensure that the PDF file is not corrupted, and try restarting the app or contacting BUSY support for further assistance.
Step 1 :Restart the App
Step 2 :Restart Your Device
Step 3 :Check for Updates
Step 4 :Clear App Cache (Android)
Step 5 :Reinstall the App
Step 6 :Check for Device Compatibility-Make sure your device is compatible with the updated version of the BUSY.
Step 7 :Check for Internet Connection
Step 8 :Free Up Storage Space
Step 9 : Check App Permissions
Step 1 0: If you need any assistance you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
What is the BUSY BNS and how does it work to send Notification to customers?
BUSY Bns is the application through which you can send notification to customer and you can Receive notification if any user add,modify and delete voucher or master.
For use BUSY bns app please follow these steps:
1. Download BUSY Bns application from play store or ios store
2. Give all permission to app and Register on your mobile Number
3. Open Company then Go in administration then go in configuration
4. Then go in Features/options then Go in General tab
5. Then enable BUSY Data Exchange platform (BDEP) and click on configuration
6. Then create Bdep id and save configuration then save general tab
7. Then Go in configuration then go in voucher series configuration
8. Then select Voucher type and select series
9. Then click on voucher configuration and send notification to BUSY bns after saving yes and save
10. When you save voucher show option send notication click yes and choose format and mention contact number
which was registered on BUSY bns app and send notification
BUSY is very slow or frozenHow can I improve the performance?
If BUSY is running slowly or has become unresponsive (frozen), you can take several steps to improve its performance and responsiveness. Slow performance can be caused by various factors, so it's essential to troubleshoot and address the underlying issues. Here are some steps you can take:
Step 1 : Close any other applications or processes running in the background that may be consuming system resources.
Step 2 : Ensure that your computer meets the minimum hardware requirements for BUSY.
Step 3 ; Make sure you are using the latest version of BUSY.
Step 4 : Periodically optimize your accounting data within BUSY. This process can help improve database performance.
Step 5 : If you are using a networked version of BUSY, check the stability and speed of your network connection.
Step 6 : Clear the cache and temporary files associated with BUSY.
Step 7 : Determine if any third-party software or plugins are conflicting with BUSY. Disable or uninstall any unnecessary or conflicting software.
Slow performance in BUSY Software—ways to improve speed?
If BUSY is running slowly or has become unresponsive (frozen), you can take several steps to improve its performance and responsiveness. Slow performance can be caused by various factors, so it's essential to troubleshoot and address the underlying issues. Here are some steps you can take:
Step 1 : Close any other applications or processes running in the background that may be consuming system resources.
Step 2 : Ensure that your computer meets the minimum hardware requirements for BUSY.
Step 3 ; Make sure you are using the latest version of BUSY.
Step 4 : Periodically optimize your accounting data within BUSY. This process can help improve database performance.
Step 5 : If you are using a networked version of BUSY, check the stability and speed of your network connection.
Step 6 : Clear the cache and temporary files associated with BUSY.
Step 7 : Determine if any third-party software or plugins are conflicting with BUSY. Disable or uninstall any unnecessary or conflicting software.
Can I track the expiry dates of products in BUSY?
you can track the expiry dates of products in BUSY by enabling batch tracking and entering the expiry dates at the time of purchase or billing
Step 1 : In the main menu or toolbar, look for and click on the "Inventory" menu. This menu is where you manage your inventory items.
Step 2 : Within the Inventory menu, there should be an option to enable batch-wise details. Look for a setting or checkbox that allows you to turn on batch tracking for your items. Enable this option.
Step 3 : After enabling batch-wise details, you may need to configure additional settings for expiry date and batch number tracking. This configuration can typically be found in the inventory settings or preferences. Configure these settings based on your requirements. For example, set the format for batch numbers and choose whether to track expiry dates.
Step 4 : Navigate to the specific inventory item for which you want to enable batch tracking and update batch detail
Is there a way to track changes made by users in BUSY?
The User Activity Log and the Audit Trail are essential features in BUSY that help track and maintain a record of user activities for auditing and accountability purposes. Here's a brief overview of each:
Step 1 :User Activity Log:The User Activity Log provides a detailed record of individual user activities within the software.It tracks actions such as the creation, modification, and deletion of transactions, accounts, items, groups, and other relevant data.
Step 2 :The Audit Trail is a broader report that provides a comprehensive record of all transactions recorded in BUSY.
It captures the details of transactions, including their creation, modification, and deletion, as well as any changes made to financial data.
Step 3 : Both the User Activity Log and the Audit Trail are essential for ensuring data integrity, security, and compliance in accounting and financial management. These reports provide transparency into user actions and the history of financial transactions, which is critical for maintaining trust and accountability in business operations.