Frequently Asked
Questions
Find Solutions to Common Issues Related to notification-tools - busy agent
Troubleshooting steps for scheduled backups not triggering in BUSY Agent?
Pls Follow the Below Steps for facing issue with the backup in BUSY Agent.
Step 1: Make sure that the backup configuration should be proper in BUSY Agent.
Step 2: It should be installed the latest version of BUSY Agent
Step 3: Make sure that the time should be mention in the BUSYAgent.
Step 4: Check the backup folder of that scheduled time.
Step 5: Add to startup the BUSYAgent so that it will take backup on scheduled time.
Step 6: Exclude BUSYAgent in the Antivirus.
If still issue presists, Contact on customer support 24x7 on 8282828282 and email at support@busy.in
How to troubleshoot BUSY Agent not backing up automatically?
Pls Follow the Below Steps for facing issue with the backup in BUSY Agent.
Step 1: Make sure that the backup configuration should be proper in BUSY Agent.
Step 2: It should be installed the latest version of BUSY Agent
Step 3: Make sure that the time should be mention in the BUSYAgent.
Step 4: Check the backup folder of that scheduled time.
Step 5: Add to startup the BUSYAgent so that it will take backup on scheduled time.
Step 6: Exclude BUSYAgent in the Antivirus.
If still issue presists, Contact on customer support 24x7 on 8282828282 and email at support@busy.in
Resolve issues with automatic BUSY Agent backups not starting?
Pls Follow the Below Steps for facing issue with the backup in BUSY Agent.
Step 1: Make sure that the backup configuration should be proper in BUSY Agent.
Step 2: It should be installed the latest version of BUSY Agent
Step 3: Make sure that the time should be mention in the BUSYAgent.
Step 4: Check the backup folder of that scheduled time.
Step 5: Add to startup the BUSYAgent so that it will take backup on scheduled time.
Step 6: Exclude BUSYAgent in the Antivirus.
If still issue presists, Contact on customer support 24x7 on 8282828282 and email at support@busy.in
How to the save BUSY backup on Google Drive?
BUSY Agent is a tool which is used to take backup automatically as per schedue time which specified by you on Local Drive and Google Drive.
Pls Follow the Below Steps for Google Drive :
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: General
Step 5: Enable the Google drive linked in BUSY option
Step 6: Specify the Email id for authentication.
Step 7: Click on Backup Schedule then select days, financial year and backup time in a day as per your requirement.
Note : Backup on BUSY Agent is with only Active BLS.
How to configure Google Drive backup in BUSYAgent?
BUSY Agent is a tool which is used to take backup automatically as per schedue time which specified by you on Local Drive and Google Drive.
Pls Follow the Below Steps for Google Drive :
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: General
Step 5: Enable the Google drive linked in BUSY option
Step 6: Specify the Email id for authentication.
Step 7: Click on Backup Schedule then select days, financial year and backup time in a day as per your requirement.
Note : Backup on BUSY Agent is with only Active BLS.
How to configure Google Drive backups in BUSY?
BUSY Agent is a tool which is used to take backup automatically as per schedue time which specified by you on Local Drive and Google Drive.
Pls Follow the Below Steps for Google Drive :
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: General
Step 5: Enable the Google drive linked in BUSY option
Step 6: Specify the Email id for authentication.
Step 7: Click on Backup Schedule then select days, financial year and backup time in a day as per your requirement.
Note : Backup on BUSY Agent is with only Active BLS.
How to manage Google Drive backup data?
BUSY Agent is a tool which is used to take backup automatically as per schedue time which specified by you on Local Drive and Google Drive.
Pls Follow the Below Steps for Google Drive :
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: General
Step 5: Enable the Google drive linked in BUSY option
Step 6: Specify the Email id for authentication.
Step 7: Click on Backup Schedule then select days, financial year and backup time in a day as per your requirement.
Note : Backup on BUSY Agent is with only Active BLS.
What's the process for setting up automated backups of BUSY on Google Drive?
BUSY Agent is a tool which is used to take backup automatically as per schedue time which specified by you on Local Drive and Google Drive.
Pls Follow the Below Steps for Google Drive :
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: General
Step 5: Enable the Google drive linked in BUSY option
Step 6: Specify the Email id for authentication.
Step 7: Click on Backup Schedule then select days, financial year and backup time in a day as per your requirement.
Note : Backup on BUSY Agent is with only Active BLS.
How to Link Google Drive for automatic backups in BUSY?
BUSY Agent is a tool which is used to take backup automatically as per schedue time which specified by you on Local Drive and Google Drive.
Pls Follow the Below Steps for Google Drive :
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: General
Step 5: Enable the Google drive linked in BUSY option
Step 6: Specify the Email id for authentication.
Step 7: Click on Backup Schedule then select days, financial year and backup time in a day as per your requirement.
Note : Backup on BUSY Agent is with only Active BLS.
Some features in BUSY Agent seem to not be working as expected. Is there any troubleshooting I can do?
If some features in BUSY Agent are not working as expected, you can try troubleshooting by checking
Step 1 : check BUSY model selected
Step 2 : check all features must be enable in BUSY version
Step 3 : your user permissions,
Step 4 : verifying system configurations
Step 5 : ensuring that you are using the correct login credentials.
Step 6 : You can also try clearing the app cache or reinstalling the software if necessary.
If still issue facing , you can you can contact to our support helpline no i.e. 8282828282 or 40964096 or also can email us at support@busy.in