Frequently Asked Questions

To completely uninstall the BUSY Agent application, you can follow these steps:
 1. Open the Control Panel on your computer.
 2. Go to "Programs" or "Programs and Features."
 3. Look for the BUSY Agent application in the list of installed programs.
 4. Right-click on the BUSY Agent application and select "Uninstall" or "Remove."
 5. Follow the on-screen prompts to complete the uninstallation process.
 6. Once the uninstallation is finished, restart your computer to ensure all components of the application are removed.
 Please note that the exact steps may vary depending on your operating system.

To download & install BUSY Agent setup, you need to follow these steps:
 Step 1: Visit our official website www.busy.in and click on the Resources.
 Step 2: Next, click on the Download and find the BUSY Agent and download the setup file.
 Step 3: Run the setup and follow the instructions on the screen and choose the location where you want to install the software. Make sure to install in the same drive where the BUSY is installed. 
 Step 4: Wait for the installation process to complete and click on the finish button.

In BUSY Agent, we need to mention the BUSYbns registered mobile number for getting the backup notifications on BUSYbns app, 
 Pls Follow the Below Steps for Backup Notifications on BUSYbns :
 Step 1: Open the BUSY Software 
 Step 2: Click on Company Menu
 Step 3: Download the BUSYAgent
 Step 4: Install it in which BUSY is already installed
 Step 5: Click on BUSYAgent icon
 Step 6: Click on General Configuration
 Step 7: Tick on Send notifications to BUSYBNS
 Step 8: Enter the Mobile Number which is registered in your BUSYBNS app.

To ensure complete and proper backups through BUSY Agent, you need to follow these steps:
 Step 1: Check that the settings in BUSY Agent are correct and match your preferences.
 Step 2: Keep BUSY Agent running in the background while you work on other tasks.
 Step 3: Make sure that your antivirus software is not blocking or interfering with BUSY Agent.
 Step 4: Have a stable internet connection for backing up your data to Google Drive.
 Step 5: Ensure that you have enough free space on both your local drive and Google Drive.

To ensure complete and proper backups through BUSY Agent, you need to follow these steps:
 Step 1: Check that the settings in BUSY Agent are correct and match your preferences.
 Step 2: Keep BUSY Agent running in the background while you work on other tasks.
 Step 3: Make sure that your antivirus software is not blocking or interfering with BUSY Agent.
 Step 4: Have a stable internet connection for backing up your data to Google Drive.
 Step 5: Ensure that you have enough free space on both your local drive and Google Drive.

If you are unable download & install BUSY Agent on your syste, you can follow these troubleshooting steps:
 Step 1: Ensure that you have downloaded the latest version of BUSY Agent from our official.
 Step 2: Run the setup file as an administrator mode.
 Step 3: Check your antivirus settings and make sure that the setup file is not blocked or deleted by it.
 Step 4: Make sure to install the setup in the same drive where BUSY installed.
 Step 5: Enough space available in the drive where you want to install.

If BUSY Agent application closed automatically after sometime, then can follow these steps:
 Step 1: Run BUSY Agent as an administrator by right-clicking on the application icon and selecting “Run as administrator".
 Step 2: Check your antivirus or firewall settings and make sure they are not blocking BUSY Agent Application.
 If still closes automatically then might be it is a systematic issue.
 If you need any assistance you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

To free up space if your email backup size exceeds the limit, you can try the following: 1. Delete unnecessary emails and attachments from your email account. 2. Empty the trash or deleted items folder in your email account. 3. Compress large attachments before sending or consider using cloud storage services for storing attachments. 4. Archive old emails that you don't need immediate access to. 5. Consider upgrading your email storage plan to accommodate more data. These steps should help you free up space and manage your email backup size effectively.

To authorize your google account for automatic backup in BUSY Agent, you need to follow these steps:
 Step 1: Open BUSY Agent application and configure the General Configuration.
 Step 2: Next, click on Backup Configuration (Google Drive) and enter your Gmail ID and then Authorize.
 Step 3: Now default browser will open where you can grant permission to access BUSY Agent for Google drive.
 Step 4: Finaly you can schedule backup timming and save the configuration.
 Now, your data will be backed up on Google Drive at the scheduled time.

To link your google account for automatic backup in BUSY Agent, you need to follow these steps:
 Step 1: Open BUSY Agent application and configure the General Configuration.
 Step 2: Next, click on Backup Configuration (Google Drive) and enter your Gmail ID and then Authorize.
 Step 3: Now default browser will open where you can grant permission to access BUSY Agent for Google drive.
 Step 4: Finaly you can schedule backup timming and save the configuration.
 Now, your data will be backed up on Google Drive at the scheduled time.