Frequently Asked Questions

To take a backup ,you can follow these 
Step 1 : Open the BUSY on your computer.
Step 2 :In the BUSY software, look for the option to backup data.This is usually found in the Company menu often labeled as Backup Data .
Step 3 : In the backup data window, you have two options
Step 4 : Copy and Paste the Path (Folder Location) If you know the exact path to the folder where your backup files are stored, simply copy the path.

In BUSY Agent, we have a option for Auto Data Sync.To set time for data sync from BUSY to Mobile App.
 Pls Follow the Below Steps :
 Step 1: Open the BUSY Software 
 Step 2: Company Menu
 Step 3: Download BUSYAgent
 Step 4: Install it in which BUSY is already installed
 Step 5: Click on BUSYAgent icon
 Step 6: Click on Cloud Sync Configuration
 Step 7: Enable the automatic incremental sync
 Step 8: Mention the time interval for syncing data.

There are various ways for verifying the BUSY backup has been done successfully or not. 
 Pls Follow the Below Steps :
 Step 1: We can check the backup success log in BUSY agent log details for the companies whose backup has been successfully done. 
 Step 2: In BUSY Agent can set notification for the backup in your email id or in BUSYbns app by mentioning the mobile number.
 Step 3: We can also check the BUSY backup folder manually.

There are various ways for verifying the BUSY backup has been done successfully or not. 
 Pls Follow the Below Steps :
 Step 1: We can check the backup success log in BUSY agent log details for the companies whose backup has been successfully done. 
 Step 2: In BUSY Agent can set notification for the backup in your email id or in BUSYbns app by mentioning the mobile number.
 Step 3: We can also check the BUSY backup folder manually.

There are various ways for verifying the BUSY backup has been done successfully or not. 
 Pls Follow the Below Steps :
 Step 1: We can check the backup success log in BUSY agent log details for the companies whose backup has been successfully done. 
 Step 2: In BUSY Agent can set notification for the backup in your email id or in BUSYbns app by mentioning the mobile number.
 Step 3: We can also check the BUSY backup folder manually.

There are various ways for verifying the BUSY backup has been done successfully or not. 
 Pls Follow the Below Steps :
 Step 1: We can check the backup success log in BUSY agent log details for the companies whose backup has been successfully done. 
 Step 2: In BUSY Agent can set notification for the backup in your email id or in BUSYbns app by mentioning the mobile number.
 Step 3: We can also check the BUSY backup folder manually.

If you are unable to install BUSYAgent, you need to follow the below steps:
Step 1: Go to the company menu before opening the company; in that, you will find the download BUSY agent option.
Step 2: Click on it and download the BUSY agent set-up. After downloading your set-up,
Step 3: Extract the set-up and install the BUSY set-up by following the installation instructions.
Step 4: It will install the BUSY agent set-up; make sure the BUSY agent is installed in the BUSYwin folder.

The automated backup size in BUSY Agent may reduce compared to earlier backups under the following scenarios:
 Step 1: If there is a decrease in the amount of data being backed up.
 Step 2: If there are changes in the backup settings or compression methods.
 Step 3: If there are optimizations in the backup process that result in smaller file sizes.
 Step 4: If there are any issues or errors during the backup process that cause incomplete or partial backups.

I'm not an expert in this, but to troubleshoot an unresponsive Customize tab in BUSYAgent, you can follow these steps:
 1. Close and reopen BUSYAgent to see if the issue resolves.
 2. Check if you have the latest version of BUSYAgent installed. If not, update it.
 3. Restart your device and try accessing the Customize tab again.
 4. Clear the cache and cookies of your browser or app.
 5. If the issue persists, contact the support team for further assistance.

Please follow the steps below:
Step 1: Open your BUSY Agent 
Step 2: Click on Backup Configuration on GOOGLE DRIVE 
Step 3: Enter the a email id 
Step 4: Then click on authorise button then allow or give permission to BUSY Agent to save backup on your mail to Google Drive 
Step 5: Configure Backup schedule for automatically backup and configure it as per your requirement.
Step 6: Click on ADD TO STARTUP option for taking backup automatically from BUSY.