Frequently Asked
Questions

Find Solutions to Common Issues Related to notification-tools - busy agent

FAQs

Change scheduled backup time in BUSY.

To change the scheduled backup timming in BUSY Agent, you can follow these steps:
 Step 1: Open the BUSY Agent application.
 Step 2: Select either Backup Configuration (Local) or Backup Configuration ( Google Drive).
 Step 3: Next, click on the "Backup Schedule" and change the backup timmings.

Can the backup be taken on the google drive if the user is not familiar with taking backup on the system in BUSY?

Yes, you can take backup on the google drive if the user is not familiar with taking backup on the system in BUSY. To take backup in google drive follow these steps:
Step 1: Download and install BUSY agent.
Step 2:Configure backup setting and take backup on google drive.

What should I do if the scheduled backup on Google Drive for BUSY isn't happening automatically?

If backup is not done on Google drive on schedule time.
 Pls Follow the Below Steps :
 Step 1: Make sure should have proper internet connection.
 Step 2: There should be sufficient space in Google Drive
 Step 3: Proper Google Drive setting should be configured in BUSY.

I want to change the scheduled backup timings. What is the process to do it?

To change the scheduled backup timming in BUSY Agent, you can follow these steps:
 Step 1: Open the BUSY Agent application.
 Step 2: Select either Backup Configuration (Local) or Backup Configuration ( Google Drive).
 Step 3: Next, click on the "Backup Schedule" and change the backup timmings.

How to resolve the issue of backup locations and BUSY Agent backup path issues.

The backup location and backup issue will not come when we take care the below steps.
 Step 1: Make sure that the data path should be same in BUSY Agent and in BUSY.
 Step 2: Mention the correct backup folder location path in the BUSY Agent.

How to fix the issue of Google Drive backup not starting in BUSYAgent?

If backup is not done on Google drive on schedule time.
 Pls Follow the Below Steps :
 Step 1: Make sure should have proper internet connection.
 Step 2: There should be sufficient space in Google Drive
 Step 3: Proper Google Drive setting should be configured in BUSY.

How to resolve "Google Drive backup maximum limit exceeds in demo mode" error?

In Demo mode, we will not able to take backup on google drive from BUSY Agent. It is use with the active BLS Subscription. If BLS is expired then have to renew it then only we will able to use the BUSY Agent backup on Google Drive.

Why is the scheduled Google Drive backup for BUSY not working?

If backup is not done on Google drive on schedule time.
 Pls Follow the Below Steps :
 Step 1: Make sure should have proper internet connection.
 Step 2: There should be sufficient space in Google Drive
 Step 3: Proper Google Drive setting should be configured in BUSY.

How to update email ID for Google Drive backups in BUSY?

You can update the email Id for Google Drive backup in the BUSY Agent.
 Pls follow the below steps :
 Step 1: Open the BUSY Agent
 Step 2: Go to the google drive option
 Step 3: Here can update the email ID and do the authentication.

The BUSY agent deleted entries trying to troubleshoot, causing more problems. What should I do?

The BUSY Agent is a utility designed to automatically back up data on both local and Google Drive according to a predefined schedule. This ensures data can be restored in the event of corruption, and it does not impact or delete any entries from the data.