Frequently Asked
Questions
Find Solutions to Common Issues Related to notification-tools - email configuration
I want to send emails related to deals through BUSY. How can I enable this feature?
To send emails using BUSY, you can follow these steps to set up email configuration.
Step 1. Open company for which you want to configure email settings.
Step 2. Go to Administration
Step 3. Then Click on Configuration
Step 4. Then Click on Email Configuration.
Step 3: Now in the...
What steps should I follow to configure email settings in BUSY for sending statements and invoices?
To send emails using BUSY, you can follow these steps to set up email configuration.
Step 1. Open company for which you want to configure email settings.
Step 2. Go to Administration
Step 3. Then Click on Configuration
Step 4. Then Click on Email Configuration.
Step 3: Now in the...
How do I configure email delivery for invoices in BUSY?
To send emails using BUSY, you can follow these steps to set up email configuration.
Step 1. Open company for which you want to configure email settings.
Step 2. Go to Administration
Step 3. Then Click on Configuration
Step 4. Then Click on Email Configuration.
Step 3: Now in the...
How do I properly configure BUSY to send outbound emails?
To send emails using BUSY, you can follow these steps to set up email configuration.
Step 1. Open company for which you want to configure email settings.
Step 2. Go to Administration
Step 3. Then Click on Configuration
Step 4. Then Click on Email Configuration.
Step 3. Now in the...
I am trying to configure email and e-invoicing in BUSY but am getting errors. How can I resolve this?
To configure email settings and password in BUSY, you can find these options in the "Configuration" menu. Within the Configuration menu, look for the "Email Settings" option. Here, you can enter your email address, password, SMTP details, and other relevant information to set up your email settings in BUSY.
Step...
If you are unable to send PDF invoices as email attachments from your accounting software, What could be several reasons behind the issue
There may have been a change in the BUSY app that is causing the issue with sending PDF bills directly to customers. It would be best to contact BUSY customer support for assistance in troubleshooting and resolving the problem.
Step 1 : Ensure that the PDF file is not corrupted...
Why am I unable to open the attached files in the emails sent from BUSY?
If you are unable to open a PDF file in BUSY, you can try the following steps to troubleshoot and gain access to the PDF file:
Step 1 : Ensure that the PDF file is not corrupted or damaged. Try opening the PDF using a different PDF viewer or software...
How do I view and share invoices/bills through the BUSY mobile app?
To share an invoice via BUSY Mobile app then follow the steps.
Ensure you have correctly configured the BUSY mobile app settings both in BUSY software and the mobile app.
Step 1. Go to Administration menu then click on configuration option.
Step 2. Then click on Features and options then...
I want to know the step-by-step process to set up email/e-way bill in BUSY.
For Email configuration please follow these steps:
1. Go in administration then go in configuration
2. Then Go in email configuration
3. Then in email sending option choose send directly for gmail mail
4. Then choose send pdf attachment in send report as
5. Then mention SMTP server name for...
Why are my sent emails coming back into my inbox as notifications on mobile but not on the computer?
When your sent emails are coming back into your inbox as notifications on your mobile device but not on your computer, there could be several reasons for this behavior. It's important to investigate and address these potential causes:
Step 1 : Check the email synchronization settings on both your mobile...
