Frequently Asked Questions

Yes, you can improve account security by enabling two-factor or multi-factor authentication. This adds an extra layer of security by requiring users to provide additional verification, such as a unique code or biometric authentication, in addition to their password. It helps protect against unauthorized access to your account.
 Note: For sending email from BUSY it is mandatory to enable 2 step verification and generate app password.

We can send Email or Print ,Either Single Invoice or in Bulk. Pls Follow the Below Steps :
For Single Printing Invoice :
Step 1: Transaction
Step 2: Select Sales & Series
Step 3: Either Click on Print or Email
For Bulk Printing Invoice and Email :
Step 1: Print Email SMS
Step 2: Print Utilities
Step 3: Invoice Document Printing
Step 4: Select Sales Invoice and details
Step 5: Click on Either Email or Print.

There could be several reasons why the regenerated OTP did not reach your phone number or email. It is possible that there may be network issues or a delay in the delivery of the OTP. It is also important to ensure that you have entered the correct phone number or email address. If the issue persists, you can try restarting your phone, checking your network coverage.

To send large files when email attachments are not going through in BUSY, you can use file-sharing services or cloud storage platforms. Upload the large file to a file-sharing service like Google Drive, Dropbox, or WeTransfer, and then share the download link with the recipient via email. This way, you can bypass the email attachment size limitations and ensure that the file reaches the recipient successfully.

To get step-by-step assistance with BUSY, you can contact their customer support team. They will guide you through the process and help you check the details you need before proceeding further.For more details you can concern to your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at "support@busy.in" .

If anyone not able to find the email option in BUSY, cases are as followed:
 1. In Basic model, option of email configuration is not given.
 2. Also, if Super User don't provide the user rights to sub user so you cannot access
 the email configuration in BUSY.
 In conclusion, to locate the email option you can go to Administration > Configuration > Email Configuration.

To get step-by-step assistance with BUSY, you can contact their customer support team. They will guide you through the process and help you check the details you need before proceeding further.For more details you can concern to your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at "support@busy.in" .

In BUSY, you can generate PDF files to share vouchers or bills with your clients. Here's how to do it:
 Step 1:- Print/Email/Sms Menu
 Step 2:- Invoice Document
 Step 3:- Select particulat voucher type like sales, purchage etc. option
 Step 4 : Select party and specify date range 
 Step 5 : Select the Print . 
 Note : Invoice and Other documentsautomatically attached .

You can attach the file while sending the email from the BUSY.
 Pls Follow the below steps :
 Step 1: Do the email configuration
 Step 1: Then open the voucher in the modify mode
 Step 2: Then click on send email option
 Step 3: You will get the option of external attachement
 Step 4: Attach the file by giving the path then send it.

We can attach the file while sending the email from the BUSY.
 Pls Follow the below steps :
 Step 1: Do the email configuration
 Step 1: Then open the voucher in the modify mode
 Step 2: Then click on send email option
 Step 3: You will get the option of external attachement
 Step 4: Attach the file by giving the path then send it.