Frequently Asked Questions

BUSY doesn't have any junk email folder. Further some mail can be saved in the offline mode, to check them you can follow these steps:
 Step 1: Go to Administration and click on Utilities.
 Step 2: Select Offline E-Mail / SMS and can see the offline save emails, you can can send them or can delete also.

To view reports and statements in BUSY, you can use the BUSY mobile app. It allows you to access and view over 100 reports, including sales, purchase, receivable, payable, and stock data. Simply download the BUSY mobile app, log in with your account credentials, and navigate to the reports section to view the desired reports and statements.

you can check email configuration done or not after follow these steps:
1. Go in Administration then go in configuration 
2. Then go in email configuration and check all detail mention or not 
3. Then click on test account setting if you choose send directly option otherwise
4. Open voucher and click on email and send email and check

To configure SMS and email notifications when saving a voucher, go to
Step 1 : CLick on administration
Step 2 : Then configuration
Step 3 : CLick voucher series configuration 
Step 4 : Select the voucher series, and enable the option to send notifications to the business after saving. You can also configure prompt messages for SMS and email notifications.

To view reports and statements in BUSY, you can use the BUSY mobile app. It allows you to access and view over 100 reports, including sales, purchase, receivable, payable, and stock data. Simply download the BUSY mobile app, log in with your account credentials, and navigate to the reports section to view the desired reports and statements.

Steps to give BUSY accouting software full rights to access the email id.
 Step:1 Login your mail id and go to manage your google account settings.
 Step:2 Select security option.
 Step:3 Navigate to 2 step verification and make sure it is turn on.
 Step:4 Generate app password and copy paste it in email configuration in BUSY.

To prevent custom reports from going to spam instead of the inbox in BUSY, you can add the sender's email address to your contacts or mark the emails as "not spam" in your email client. Additionally, you can check your email settings and filters to ensure that emails from BUSY are not being flagged as spam.

When entering email IDs in BUSY, you should ensure that the email IDs are accurate and correctly formatted. Double-check for any typos or errors in the email addresses. It is also important to make sure that the email IDs are active and accessible, as the software will use these email IDs for automatic email generation.

In BUSY option for email configration which helps to sent email directly from BUSY please follow below mention steps:-
Step 1:- Administration Tab,
Step 2:- Configration,
Step 3:- Email Configration, Mention the required details SMTP server code you can search from google mail id, password, etc.
For ask for emial after saving voucher enable option from voucher series configration

There is no option to receive offline email notification BUSY have email send details if any unsend email saved in BUSY then send it by following below mention steps:-
 Step 1:- Administration Tab 
 Step 2:- Utilities 
 Step 3:- Offline E-mail/SMS, send your offline saved mail.
 We have internal notification option between users