Frequently Asked Questions

In BUSY, you can email bills and invoices to parties with mail IDs by generating the invoice and selecting the option to email it and then mention the email ID in party master it willl automatically pick  then click on sent email button.

To link your Email account of BUSY with your phone then please follow the steps.
 Step 1. Click on Gmail logo on your phone screen then enter the login credentials.
 Step 2. Sync your email and after few minutes it will connected.

If you are facing smtp error code 4 while sending email from BUSY then you need to check your antivirus if it is blocking BUSY application to access internet. If same issue persist then you need to check after change your internet connection.

If authentication between email and BUSY once done, then there is no need to 
 reauthenticated again. further 
 Clarification you can contact us on our centerlized 24*7 helpline
 number i.e. 8282828282 or 011-40964096.
 You can also share your query on support@busy.in

Reasons for BUSY to hangout while sending mail are:
1. Outlook is not set as default app in windows setting.
2. Need to exclude BUSY and give full access rights to BUSY form antivirus properties.
3. Internet connection error make sure your internet is properly connected.

In BUSY option for email configration which helps to sent email directly from BUSY please follow below mention steps:-
Step 1:- Administration Tab,
Step 2:- Configration,
Step 3:- Email Configration, Mention the required details SMTP server code you can search from google mail id, password, etc.

Please follow below mention steps for two-steps option in email:-
 Step 1:- Login email
 Step 2:- Settings
 Step 3:- Accounts & Import
 Step 4:- Other google account settings
 Step 5:- Security, 2-step settings, disable and then enter OTP the 2-step settings is off

To disable feature from BUSY you need to first take latest backup of the data and then go to administration menu and then select configuration option then select feature and option you select different feature in BUSY for disabling or enabling them.

To resolve the issue of being unable to open the exit door in the software demo version, you can try closing the software and reopening it. If the problem persists, you may need to contact the customer support team for further assistance.

To change the email account connected to BUSY, you need to go to the Email configutration or preferences section of the software. Look for the option to update or change the email account. Enter the new email address and save the changes.