Frequently Asked Questions

If an email from a specIfic sender is going to spam, follow these steps to get it in your inbox.
 Step 1. Access your Gmail account, navigate to the spam folder, open the email you've received, and select 
 the Report not spam option.

To link your Email account of BUSY with your phone then please follow the steps.
 Step 1. Click on Gmail logo on your phone screen then enter the login credentials.
 Step 2. Sync your email and after few minutes it will connected.

If you are facing smtp error code 4 while sending email from BUSY then you need to check your antivirus if it is blocking BUSY application to access internet. If same issue persist then you need to check after change your internet connection.

If authentication between email and BUSY once done, then there is no need to 
 reauthenticated again. further 
 Clarification you can contact us on our centerlized 24*7 helpline
 number i.e. 8282828282 or 011-40964096.
 You can also share your query on support@busy.in

Reasons for BUSY to hangout while sending mail are:
1. Outlook is not set as default app in windows setting.
2. Need to exclude BUSY and give full access rights to BUSY form antivirus properties.
3. Internet connection error make sure your internet is properly connected.

In BUSY option for email configration which helps to sent email directly from BUSY please follow below mention steps:-
Step 1:- Administration Tab,
Step 2:- Configration,
Step 3:- Email Configration, Mention the required details SMTP server code you can search from google mail id, password, etc.

Please follow below mention steps for two-steps option in email:-
 Step 1:- Login email
 Step 2:- Settings
 Step 3:- Accounts & Import
 Step 4:- Other google account settings
 Step 5:- Security, 2-step settings, disable and then enter OTP the 2-step settings is off

To complete the mobile app activation and setup, please reach out to the dealer or agent from whom you purchased the app. They will be able to assist you with the activation process and provide you with the necessary instructions and credentials.

To recover a deleted login email for BUSY , you can try to recover it by forget password
if still issue presist, you can you can contact to our support helpline no i.e. 8282828282 or 40964096 or also can email us at support@busy.in

To disable feature from BUSY you need to first take latest backup of the data and then go to administration menu and then select configuration option then select feature and option you select different feature in BUSY for disabling or enabling them.