Frequently Asked Questions

Steps to follow while encounter error at the time of saving information.
 Step:1 Take a latest backup of the company.
 Step:2 Open company and go to housekeeping option and select reindex database.
 Step:3 If error persist contact to BUSY helpline no.

Step to follow for changing the default email header and footer in the BUSY
 Step:1 Go to the administration and select configuration.
 Step:2 Then select email configuration option.
 Step:3 Now from email cofiguration option can change the email header and footer.

To complete the mobile app activation and setup, please reach out to the dealer or agent from whom you purchased the app. They will be able to assist you with the activation process and provide you with the necessary instructions and credentials.

To recover a deleted login email for BUSY , you can try to recover it by forget password
if still issue presist, you can you can contact to our support helpline no i.e. 8282828282 or 40964096 or also can email us at support@busy.in

To email a voucher in BUSY, you need to save the voucher first. After saving, you will have the option to email it. Click on the email button provided at the top right of the voucher to send it via email.

Yes, email parameters need to be configured separately for each company on the same system.
 Note: If using the different mail id for different companies need to enable the two step verification and generate app password for every mail id.

BUSY doesn't have any option to mention email address in any report, you can mention email address in the party's master. So if you want to update email address for sending report, then you can update in the party master.

To clean up or change the inbox connected to your BUSY account, you will need to access your email account settings and delete or archive old emails to free up space of email so that you able to use it

The SMTP option is not available when selecting Send through Microsoft Outlook in BUSY's email configuration because the email will be sent automatically through the Outlook ID that is open on the system, without the need for SMTP server configuration.

There is no storage allocation for the emails in the BUSY software. We can do the email configuration then can send emails to the customers. When can check the email in send box by opening that email Id from google.