Frequently Asked
Questions
Find Solutions to Common Issues Related to notification-tools - mobile app
How can I get an OTP to access BUSY?
To get an OTP (one-time password) to access BUSY mobile app, you need to log in to your account and follow the prompts. The OTP will be sent to the email or mobile number registered . Make sure to check your email or mobile messages for the OTP.
Migrate or reconfigure old BUSY mobile app on a new phone?
To migrate or reconfigure the old BUSY mobile app on a new phone, you will need to uninstall the app from your old phone and reinstall it on your new phone. After reinstalling, you will need to log in using your existing BDP ID, username, and password.
Steps to use old BUSY mobile app on a new phone?
To use the old BUSY mobile app on a new phone, you will need to download and install the app from the app store or play store on your new phone. Once installed, open the app and enter your login credentials to access your account and data.
Check for updates in BUSY Mobile app and ensure it's the latest version. Best way to do this?
To check for updates in the BUSY Mobile app and ensure it's the latest version, you can go to the mobile app play store and check for any available updates. If there is an update, you can proceed to update the app to the latest version.
Purchased BUSY mobile app, showing "activation required." How to find activation code or OTP?
To find the activation code or OTP for the BUSY mobile app, you need to purchase the app first. Once you have made the purchase, you will receive the activation code or OTP via email. Please check your reigstered email for the activation code or OTP.
Purchased the BUSY mobile app but didn't receive an activation code. How to activate?
If you have purchased the Bizzy mobile app but did not receive an activation code, you will need to contact to your authorized channel partner. They will be able to provide you with the activation code and guide you on how to activate the mobile app.
Purchased BUSY mobile app but no activation code received. How to activate?
If you have purchased the BUSY mobile app but have not received the activation code, you will need to contact to your authorized channel partner. They will be able to provide you with the activation code and guide you on how to activate the mobile app.
What is causing the issue with notifications not coming through on mobile when I send a quotation?
The issue with notifications not coming through on mobile when sending a quotation could be due to a back-end issue that is currently being worked on. It may also be related to storage being full, in which case deleting old messages may resolve the issue.
Submitted information and payment receipt, no activation code received. Usual turnaround time for activation?
The usual turnaround time for receiving the activation code after submitting the information and payment receipt is within 24 to 48 working hours. If you have not received the activation code within this timeframe, please contact to your channel partner from whom you purchased license
Can I access BUSY on my mobile device? Is there an app?
BUSY provides a mobile application called BUSY App which allow you to access your data over the phone and raise invoices as well. if you want to use mobile you can contact to your authorized channel partner or can call us on support helpline number.