Frequently Asked
Questions

Q: I am unable to download the BUSY mobile app. What should I do?

If you are unable to download the BUSY mobile app, you should contact the dealer from whom you purchased the software. They will be able to provide you with access to download and activate the mobile app.

Q: I'm having trouble logging into the mobile app, can you assist?

If trouble logging into mobile app you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.to tell exact issue while login mobile app.

Q: Process to get mobile app activation code in BUSY.

To get the mobile app activation code in BUSY, you need to contact to your authorized channel partner from whom you purchased the software. The dealer will provide you with the activation code for the mobile app.

Q: Find purchase rate of an item in mobile app?

To find the purchase rate of an item in the mobile app, you can check the stock status or inventory section. There, you will be able to view the purchase rate of each item in your inventory.

Q: I want to remove the BUSY mobile app. How can I do this since I don't want to renew it?

If you don't want to renew the BUSY Mobile App and want to remove that then simply uninstall the app from your mobile. You also need to disable the mobile app feature in your system company.

Q: I need to add services/products but don't see those options on the mobile app. Is this possible on mobile?

The BUSY mobile app does not allow you to create or edit product / service items. You need to use the BUSY desktop / laptop application for that and then can upload them to mobile app.

Q: What's available in the free trial version of the BUSY mobile app?

The features available in the free trial version of the BUSY mobile app include access to 100+ reports, sales, purchase, receivable, payable, and stock data you can access it only in demo account for checking purpose

Q: Mobile app subscription charges and features clarification.

For the Mobile app subscription charges clarification you need to contact to your authorized channel partner and for the features there are 100+ reports available and voucher can be added like order, quotation, invoice and receipt

Q: What modules and features of BUSY are available on the mobile version compared to the desktop version?

The mobile app version of BUSY provides to add transactions like quotation, order, invoice and receipt, can see 100 + reports and in BUSY desktop version all features all available as compare to mobile app

Q: How to view account balance for a specific period in the mobile app?

To view the account balance for a specific period in the BUSY mobile app, you can access the "Account Summary" report. This report will show you the balance for the selected period which you select.

Find Solutions to Common Issues Related to notification-tools - mobile app

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I am unable to download the BUSY mobile app. What should I do?

If you are unable to download the BUSY mobile app, you should contact the dealer from whom you purchased the software. They will be able to provide you with access to download and activate the mobile app.

I'm having trouble logging into the mobile app, can you assist?

If trouble logging into mobile app you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.to tell exact issue while login mobile app.

Process to get mobile app activation code in BUSY.

To get the mobile app activation code in BUSY, you need to contact to your authorized channel partner from whom you purchased the software. The dealer will provide you with the activation code for the mobile app.

Find purchase rate of an item in mobile app?

To find the purchase rate of an item in the mobile app, you can check the stock status or inventory section. There, you will be able to view the purchase rate of each item in your inventory.

I want to remove the BUSY mobile app. How can I do this since I don't want to renew it?

If you don't want to renew the BUSY Mobile App and want to remove that then simply uninstall the app from your mobile. You also need to disable the mobile app feature in your system company.

I need to add services/products but don't see those options on the mobile app. Is this possible on mobile?

The BUSY mobile app does not allow you to create or edit product / service items. You need to use the BUSY desktop / laptop application for that and then can upload them to mobile app.

What's available in the free trial version of the BUSY mobile app?

The features available in the free trial version of the BUSY mobile app include access to 100+ reports, sales, purchase, receivable, payable, and stock data you can access it only in demo account for checking purpose

Mobile app subscription charges and features clarification.

For the Mobile app subscription charges clarification you need to contact to your authorized channel partner and for the features there are 100+ reports available and voucher can be added like order, quotation, invoice and receipt

What modules and features of BUSY are available on the mobile version compared to the desktop version?

The mobile app version of BUSY provides to add transactions like quotation, order, invoice and receipt, can see 100 + reports and in BUSY desktop version all features all available as compare to mobile app

How to view account balance for a specific period in the mobile app?

To view the account balance for a specific period in the BUSY mobile app, you can access the "Account Summary" report. This report will show you the balance for the selected period which you select.

Frequently AskedQuestions