Frequently Asked
Questions

Find Solutions to Common Issues Related to notification-tools - mobile app

FAQs

Blank screen issue in the mobile app. How to resolve it?

To resolve the blank screen issue in the BUSY mobile app, you can try the following Steps:
Step 1 : Make sure you have a stable internet connection.
Step 2 : Close the app completely and reopen it.
Step 3 : Clear the cache and data of the app from your device settings.
Step 4 : Update the app to the latest version available.
Step 5 : Restart your device and try opening the app again.
Step 6 : If the issue persists, uninstall and reinstall the app.

Why am I getting an error when trying to use BUSY mobile app with my current account?

There could be several reasons why you are getting an error when trying to use the BUSY mobile app with your current account.
Step 1 : It could be due to incorrect login credentials, 
Step 2 : an outdated version of the app,
Step 3 : a connectivity issue,
Step 4 : or a bug in the software. 
Step 5 :To resolve this, you can try resetting your password,
Step 6 : updating the app to the latest version,
Step 7 : checking your internet connection

I am not able to login old Mobile app which name is BUSYApp.How can I fix it?

If you are not able to login your old BUSYApp then can ensure some possibilties:
Step 1: Make sure that User Name and Password is correct.
Step 2: Check your Bdep Id it should be correct.
Step 3: If your are using LAN Mode then check your internet connection ,it should be same in mobile as wel as in System and company should be open.
Step 4: If you are using on Internet Mode then check your port it should be open on IP.

How can I generate a sales quotation or invoice on the mobile application?

You can generate a sales quotation or invoice on the BUSY mobile application for that, you need to follow these steps :
Step 1 : Simply open the BUSY mobile app on phone
Step 2 : And login with ceredentials now click on plus sign and select the option to create a new sales quotation or invoice. 
Step 3 : Fill in the necessary details and save the document. 
Step 4 : You can also share the document directly from the app.

Unable to access BUSY mobile app despite subscription. Troubleshooting tips?

If you are unable to access the BUSY mobile app despite having a subscription, here are some troubleshooting tips you can try:
Step 1 : Make sure you have a stable internet connection.
Step 2 : Check if you are using the correct login credentials.
Step 3 : Clear the cache and data of the app and try logging in again.
Step 4 : Update the app to the latest version available.
Step 5 : Restart your mobile device and try accessing the app again.

There are discrepancies between the data in BUSY mobile app and actual data in BUSY. How can I reconcile this?

To reconcile the discrepancies between the data in BUSY mobile app and the actual data in BUSY, you can follow these Steps:
Step 1 . Check for any errors or inconsistencies in data entry.
Step 2 : check mobile app user rights given 
Step 3 : re sync all the data in mobile app
 If still issue facing , you can you can contact to our support helpline no i.e. 8282828282 or 40964096 or also can email us at support@busy.in

I want to link the BUSY data with a mobile app. What steps should I take?

To link BUSY data with a mobile app, you need to follow these steps:
 1. Purchase the BUSY mobile app separately.
 2. Install the BUSY mobile app on your mobile device.
 3. Open the app and enter your login credentials for BUSY.
 4. Configure the app to sync with your BUSY data by following the on-screen instructions.
 5. Once the sync is complete, you will be able to access and manage your BUSY data through the mobile app.

Understand and use the cloud sync feature in BUSY. Steps for syncing data to the cloud?

To understand and use the cloud sync feature in BUSY, follow these Steps to sync data to the cloud:
Step 1 : Enable the cloud sync feature in BUSY.
Step 2 : Upload your data to the cloud using the bulk upload option.
Step 3 : Once uploaded, your data will be synced and stored in the cloud.
Step 4 : You can access and view your synced data on the BUSY mobile app or through the cloud sync feature in BUSY.
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I Paid for BUSY mobile app, showing "activation required." what are the Activation Steps to follow?

To activate the BUSY mobile app, you need to follow these Steps:
Step 1 : Purchase the BUSY mobile app.
Step 2 : Wait for the activation code to be sent to you via email.
Step 3 : Once you receive the activation code, call the provided number to register your mobile app.
Step 4 : Provide the activation code during the registration process.
Step 5 : The activation will be completed, and you can start using the BUSY mobile app.

Fix "no data found" error in BUSY mobile app.

To fix the "no data found" error in the BUSY mobile app, you can try the following Steps:
Step 1 : Check your internet connection and make sure it is stable.
Step 2 : Ensure that you have logged in to the app using the correct credentials.
Step 3 : Verify that the data has been properly synced between the desktop software and the mobile app.
Step 4 : If the issue persists, try restarting the app or reinstalling it.