Frequently Asked
Questions
Find Solutions to Common Issues Related to notification-tools - sms configuration
While sending bulk SMS, it get saved in BUSY? How can I avoid this?
While sending bulk SMS,it get saved then follow below mentioned points:
Step 1: Go to administration tab.
Step 2: Click on user and modify user.
Step 3: Disable option Always send SMS/Email in offline mode.
What are the different types of SMS and voucher APIs supported in BUSY? How can I enable/configure them?
BUSY supports SMS and voucher APIs for enabling SMS notifications and configuring voucher series. The specific types of APIs supported may vary depending on the version and features of the software.
How do I increase the number of votes in the SMS voucher received after bill payment using BUSY?
In BUSY, the number of votes in the SMS voucher received after bill payment cannot be increased. The number of votes is determined by the system and cannot be manually adjusted.
Why am I unable to print SMS from the software when I click on that option?
If your software only allows you to print vouchers, invoices, reports, and labels, but not SMS (text messages), then you'll need to find an alternative method to print your SMS messages.
You said there may be an issue with the package or limit crossed that is preventing messages from sending properly. What package and limits are you referring to?
When you purchased Sms api from sms service provider it comes in pack like 5k,6k etc,may be your sms pack limit has been over.you can take according to your requirement
What additional services or integrations do I need to purchase to get mass messaging abilities in BUSY?
To get mass messaging abilities in BUSY, you may need to purchase additional services or integrations. Please contact the dealer for more information on the available options and their pricing.
You said my dealer installed an API. What kind of API is it and how can it be fixed or removed?
The installed API is a third-party software that allows for direct PDF sending. To fix or remove it, you will need to contact the API provider or authorized dealer.
Sending bulk SMS messages in BUSY: automating without manual entry.
In BUSY, there is feature to send bulk SMS messages with manual entry from Print /EMail/ SMS menu . Each SMS has to be sent individually for each invoice.
Manual entry of client phone numbers for SMS in BUSY: automating the process.
In BUSY, there is currently no automated process for manual entry of client phone numbers for SMS. The entry of client phone numbers needs to be done manually.
while sending sms shows time to large what to do?
If while sending sms shows time to large, need to update internet time of the system & also set date and time in control panel in regional setting