Frequently Asked
Questions

Q: How do I print the original bill on colored paper and the duplicate on plain paper in BUSY

To print the original bill on colored paper and the duplicate on plain paper in BUSY, you can configure two different invoice designs. The necessary steps are given below 1. Create two invoice designs according to your requirements. 2. For the colored invoice, we recommend configuring the advanced invoice format. 3. Navigate to Administration. 4. Click on Configuration. 5. Select Features and Options. 6. Choose Voucher Series Configuration. 7. Select the voucher series, then click on "Print Sales Invoice after savingconfiguration. 8. Set the number of formats to "2". 9. Allocate the invoice formats separately. 10. Save your settings. Now, when you print, you will see the printing display appear twice. The first time, it will print in color, and the next time it will print on plain paper.

Q: How can I add my company logo and information to customize invoices in BUSY?

To add your company logo to invoices in BUSY, follow these steps: Step 1: Open BUSY and go to the "Administration -> Configuration" menu. Step 2: Select 'Invoice/Document Printing' and choose the advance option. Step 3: Pick the format where you want to add the logo. Step 4: Place your cursor where you want the logo, then press the F4 key to display the list of fields. Step 5: Select the 'IMAGE' option and press enter. Now, specify the path of your company logo. Step 6: Now your company logo and information will appear on the customized invoices in BUSY. If you face any issues, contact BUSY customer support at 8282828282 or email support@busy.in for assistance.

Q: How do I increase font size or position of fields in invoice printout?

In BUSY, we have to apply print style for the Font, Text Size and Colour in Advanced Format Only. FONT SIZE : Use FONT15 ON OFF , FONT18 ON OFF Print Style. TEXT SIZE : Use CPI12 ON OFF , CONDENSE ON OFF Print Style. POSITION : Use C for Centre, L for Left and R for Right. Pls Follow the below Steps: Click On Step 1: Administration Step 2: Conguration Step 3: Invoice Document Printing Step 4: Advanced Step 5: Select Voucher Type & Format Step 6: Can do Changes in required Fields in Header, Body and Footer. Step 7 : Put the cursor for which field you want to apply. Step 8: Click on Print Style and Select it. Note : Advanced Format Designing always done on Chargeable basis.

Q: Why does the invoice lack certain details like customer name or product description in BUSY? How can I customize the invoice?

If You Want To customize invoices in BUSY, you can follow these steps: 1.Go to the Administration. 2.Then click on configuration. 3.Then Click on Invoice Document Printing Then Click on Advance Format. 4.Select the Voucher type & add Your Format. 5.Then Click on the option in Which You Want To set alignment Like Header, Body, Footer. Or add Fields you want. 6.Then Change Alingment Accordingly & Click on Preview for Checking its Set Correctly. 7.You can contact your dealer for assistance Because This Customization Comes under Chargable Basis. 8.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in

Q: Why is my scanner code not visible on the e-invoice? How can I ensure it prints properly?

If e-invoice scanner code not visible on invoice follow In printing Follow these Steps: 1.Go to the Administration Select Configuration Then click on Invoice Document Printing. 2.Then Click on Standard Then Select Invoice in which you generated E-invoice. 3.Then Press Y on Print E-invoice/B2C QR Code. 4.If you want to print Einvoice IRN/Ack.No./Ack.Date Press Y on Print E-invoice IRN/Ack.No./Ack.Date & save 5.If You have Advanced/desined format You Can Add the field of E-Invoice Qr Code or IRN No. etc 6.For Advanced Format you can Contact With your dealer or Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in 7.Changes in Advanced Format Comes under Charges.

Q: How do I print a company logo on invoices and documents generated from BUSY

To configure the logo for a standard invoice in the invoice document printing configuration, follow these step-by-step instructions. To configure BUSY to print the GST number on your invoices and bills, you can follow these steps: Step 1 : Log in to your invoicing or accounting software.Navigate to the configuration settings for invoices. Step 2 : Within the configuration settings, look for an option related to Invoice Document Printing . Step 3 : In the Invoice Document Printing settings, locate and select the option for Standard Invoice. Step 4: Within the Standard . configuration, you will find options for Company information.Look for the setting as per company creation setting .This option allows you to include the GSTIN on your invoices.

Q: How can I customize the invoice template in BUSY to include my company logo

To configure the logo for a standard invoice in the invoice document printing configuration, follow these step-by-step instructions. To configure BUSY to print the GST number on your invoices and bills, you can follow these steps: Step 1 : Log in to your invoicing or accounting software.Navigate to the configuration settings for invoices. Step 2 : Within the configuration settings, look for an option related to Invoice Document Printing . Step 3 : In the Invoice Document Printing settings, locate and select the option for Standard Invoice. Step 4: Within the Standard . configuration, you will find options for Company information.Look for the setting as per company creation setting .This option allows you to include the GSTIN on your invoices.

Q: How can I print all the details like vehicle number on the sales invoice?

To print all the details like vehicle number on the sales invoice in BUSY , you need to follow these steps : Step 1 : Go to administration then configuration click on voucher series configuration Step 3 : Select voucher type as sale and select series go to voucher series configuration and enable transport details and click on save button. Step 4 : Now go to transactions select sale click on add and mention all transport details and click on save button, Step 2 : Now to administration then configuration click on invoice and document pritning select advanced for sales add format and configure or add fields of all transport details in invoice need to print in invoice and save.

Q: How can i print item description total and markup in invoice printing?

In standard invoice format of BUSY, both the total of item description and markup will not appear. Further, you need to design the advance format through HTML cording in which the the total markup value field will be available but sum of item description can be add through sql query. To generate the advance format, follow these steps: Step 1: Go to Administration section, then click on Configuration option. Step 2: Select Invoice/Document Printing and choose the Advance option. Step 3: Select the required voucher type and click on Add format option to create new format. Step 4: Now, Click on the newly created format then configure the header, body and footer through HTML coding and prepare the advance format.

Q: How are bills formatted in BUSY? Can I customize the bill format?

In BUSY, a standard format is available for invoice printing. However, bill customization is also possible. You can design the bill format using HTML coding. Steps to Design format in BUSY are: Step 1: Go to Administration and click on configuration tab. Step 2: Click on Invoice and Document Printing then choose for Advanced option Step 3: Now select the required voucher type and then create the format by click on Add format tab. Step 4: After select the format name, you can configure the header , footer and body through HTML coding. Note- The format designing process is chargeable. For assistance, please feel free to contact our 24/7 customer support helpline at 8282828282 or reach out to your local channel partner.

Find Solutions to Common Issues Related to printing-problems - invoice designing modification

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How do I print the original bill on colored paper and the duplicate on plain paper in BUSY

To print the original bill on colored paper and the duplicate on plain paper in BUSY, you can configure two different invoice designs. The necessary steps are given below
1. Create two invoice designs according to your requirements.
2. For the colored invoice, we recommend configuring the advanced invoice format.
3. Navigate to Administration.
4. Click on Configuration.
5. Select Features and Options.
6. Choose Voucher Series Configuration.
7. Select the voucher series, then click on "Print Sales Invoice after savingconfiguration.
8. Set the number of formats to "2".
9. Allocate the invoice formats separately.
10. Save your settings.
Now, when you print, you will see the printing display appear twice. The first time, it will print in color, and the next time it will print on plain paper.

How can I add my company logo and information to customize invoices in BUSY?

To add your company logo to invoices in BUSY, follow these steps:
 Step 1: Open BUSY and go to the "Administration -> Configuration" menu.
 Step 2: Select 'Invoice/Document Printing' and choose the advance option.
 Step 3: Pick the format where you want to add the logo.
 Step 4: Place your cursor where you want the logo, then press the F4 key to display the list of fields.
 Step 5: Select the 'IMAGE' option and press enter. Now, specify the path of your company logo.
 Step 6: Now your company logo and information will appear on the customized invoices in BUSY.
 If you face any issues, contact BUSY customer support at 8282828282 or email support@busy.in for assistance.

How do I increase font size or position of fields in invoice printout?

In BUSY, we have to apply print style for the Font, Text Size and Colour in Advanced Format Only.
FONT SIZE : Use FONT15 ON OFF , FONT18 ON OFF Print Style.
TEXT SIZE : Use CPI12 ON OFF , CONDENSE ON OFF Print Style.
POSITION : Use C for Centre, L for Left and R for Right.
Pls Follow the below Steps:
Click On
Step 1: Administration
Step 2: Conguration
Step 3: Invoice Document Printing
Step 4: Advanced
Step 5: Select Voucher Type & Format
Step 6: Can do Changes in required Fields in Header, Body and Footer.
Step 7 : Put the cursor for which field you want to apply.
Step 8: Click on Print Style and Select it.
Note : Advanced Format Designing always done on Chargeable basis.

Why does the invoice lack certain details like customer name or product description in BUSY? How can I customize the invoice?

If You Want To customize invoices in BUSY, you can follow these steps:
 1.Go to the Administration.
 2.Then click on configuration.
 3.Then Click on Invoice Document Printing Then Click on Advance Format.
 4.Select the Voucher type & add Your Format.
 5.Then Click on the option in Which You Want To set alignment Like Header, Body, Footer. Or add Fields you want.
 6.Then Change Alingment Accordingly & Click on Preview for Checking its Set Correctly. 
 7.You can contact your dealer for assistance Because This Customization Comes under Chargable Basis.
 8.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in

Why is my scanner code not visible on the e-invoice? How can I ensure it prints properly?

If e-invoice scanner code not visible on invoice follow In printing Follow these Steps:
 1.Go to the Administration Select Configuration Then click on Invoice Document Printing.
 2.Then Click on Standard Then Select Invoice in which you generated E-invoice.
 3.Then Press Y on Print E-invoice/B2C QR Code.
 4.If you want to print Einvoice IRN/Ack.No./Ack.Date Press Y on Print E-invoice IRN/Ack.No./Ack.Date & save
 5.If You have Advanced/desined format You Can Add the field of E-Invoice Qr Code or IRN No. etc
 6.For Advanced Format you can Contact With your dealer or Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in
 7.Changes in Advanced Format Comes under Charges.

How do I print a company logo on invoices and documents generated from BUSY

To configure the logo for a standard invoice in the invoice document printing configuration, follow these step-by-step instructions. To configure BUSY to print the GST number on your invoices and bills, you can follow these steps:
Step 1 : Log in to your invoicing or accounting software.Navigate to the configuration settings for invoices.
Step 2 : Within the configuration settings, look for an option related to Invoice Document Printing .
Step 3 : In the Invoice Document Printing settings, locate and select the option for Standard Invoice.
Step 4: Within the Standard . configuration, you will find options for Company information.Look for the setting as per company creation setting .This option allows you to include the GSTIN on your invoices.

How can I customize the invoice template in BUSY to include my company logo

To configure the logo for a standard invoice in the invoice document printing configuration, follow these step-by-step instructions. To configure BUSY to print the GST number on your invoices and bills, you can follow these steps:
Step 1 : Log in to your invoicing or accounting software.Navigate to the configuration settings for invoices.
Step 2 : Within the configuration settings, look for an option related to Invoice Document Printing .
Step 3 : In the Invoice Document Printing settings, locate and select the option for Standard Invoice.
Step 4: Within the Standard . configuration, you will find options for Company information.Look for the setting as per company creation setting .This option allows you to include the GSTIN on your invoices.

How can I print all the details like vehicle number on the sales invoice?

To print all the details like vehicle number on the sales invoice in BUSY , you need to follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration
Step 3 : Select voucher type as sale and select series go to voucher series configuration and enable transport details and click on save button.
Step 4 : Now go to transactions select sale click on add and mention all transport details and click on save button,
Step 2 : Now to administration then configuration click on invoice and document pritning select advanced for sales add format and configure or add fields of all transport details in invoice need to print in invoice and save.

How can i print item description total and markup in invoice printing?

In standard invoice format of BUSY, both the total of item description and markup will not appear. Further, you need to design the advance format through HTML cording in which the the total markup value field will be available but sum of item description can be add through sql query. To generate the advance format, follow these steps:
Step 1: Go to Administration section, then click on Configuration option.
Step 2: Select Invoice/Document Printing and choose the Advance option.
Step 3: Select the required voucher type and click on Add format option to create new format.
Step 4: Now, Click on the newly created format then configure the header, body and footer through HTML coding and prepare the advance format.

How are bills formatted in BUSY? Can I customize the bill format?

In BUSY, a standard format is available for invoice printing. However, bill customization is also possible. You can design the bill format using HTML coding.
Steps to Design format in BUSY are:
Step 1: Go to Administration and click on configuration tab.
Step 2: Click on Invoice and Document Printing then choose for Advanced option
Step 3: Now select the required voucher type and then create the format by click on Add format tab.
Step 4: After select the format name, you can configure the header , footer and body through HTML coding.
Note- The format designing process is chargeable. For assistance, please feel free to contact our 24/7 customer support helpline at 8282828282 or reach out to your local channel partner.

Frequently AskedQuestions