Frequently Asked
Questions

Find Solutions to Common Issues Related to printing-problems - invoice designing modification

FAQs

I want to customize invoice format in BUSY. How can I do it?

To customize invoice format in BUSY, you need to follow the below steps:
 Step 1: Go to Administration.
 Step 2: Select Configuration.
 Step 3: Choose invoice or document printing.
 Step 4: Click Advanced.
 Step 5: Select Sales Invoice as the document type.
 Step 6: Modify or customise the default invoice template.
 Step 7: If you are still unable to modify or customise the default invoice template, contact your local partner dealer at BUSY. They can provide chargeable support for this. If your local partner dealer cannot assist, consider contacting BUSY on a chargeable basis for further support.
 These steps will allow you to customise your invoice format according to your needs.

How do I change the font, colors, and text sizes on invoices?

In BUSY, we have to apply print style for the Font, Text Size and Colour in Advanced Format Only.
FONT : Use FONT15 ON OFF , FONT18 ON OFF Print Style.
TEXT SIZE : Use CPI12 ON OFF , CONDENSE ON OFF Print Style.
COLOUR : Use COLOUR ON OFF Print Style.
Pls Follow the below Steps:
Click On
Step 1: Administration
Step 2: Conguration
Step 3: Invoice Document Printing
Step 4: Advanced
Step 5: Select Voucher Type & Format
Step 6: Can do Changes in required Fields in Header, Body and Footer.
Step 7 : Put the cursor for which field you want to apply.
Step 8: Click on Print Style and Select it.
Note : Advanced Format Designing always done on Chargeable basis.

How can i increase the body lines in sales advance format?

To increase the number of body lines in the sales advance format, follow these steps: 
 Step 1: Go to Administration, then click on Configuration. 
 Step 2: Select Invoice/Document Printing and choose the Advance option. 
 Step 3: Click on Sales option and then select the desired sales format. 
 Step 4: Click on the Page Settings option displayed on the right side and increase the number of lines for the Body section. 
 Please take backup before any changes. 
 Note- The format designing process is chargeable. For assistance, please feel free to contact our 24/7 customer support helpline at 8282828282 or reach out to your local channel partner.

Missing fields or options in the BUSY invoice form. How to access?

If you want to add specific fields to your invoice, follow these steps: 
 Step 1: Go to Administration, select Configuration, and click on 'Invoice Document Printing.' 
 Step 2: Click on 'Standard' and choose the invoice for which you want to add fields. 
 Step 3: Enable the fields according to your needs. 
 Step 4: If you are using an advanced format, click on 'Advanced Format' and select your desired format. 
 Step 5: Add the fields as needed and set the alignment for the Header, Body, or Footer. 
 Step 6: Adjust the alignment as necessary, and click on 'Preview' to verify that it is set correctly.

The printed invoices from BUSY do not match the configured template. How can I troubleshoot and correct issues with invoice printing and formatting?

If your printed invoices from BUSY do not match the configured template or if you want to customize invoices in BUSY, you can follow these steps.
 Step 1. Go to the Administration, then click on Configuration, and select Invoice Document Printing.
 Step 2. Click on Advanced Format, select your format.
 Step 3. Click on the option in which you want to set the alignment, such as Header, Body, or Footer, and add the fields you desire.
 Step 4. Adjust the alignment accordingly and click on Preview to check if it is set correctly.
 Step 5. You can contact your dealer for assistance because this customization comes under a chargeable basis.

Want Amount in Word for base currency If invoice made in Other Currency

In BUSY,Invoice Made in Other Currency (Multi Currency) Like in Dollar / Euro etc. In that case by default invoice Amount in word will show in Multi currency only. For Print/Show Amount in Word in Base Currency, Users need to design an advanced format. In Standard format options not available.
To Print/Show amount in word for base currency Please follow below steps
Step 1 : Take backup of existing format.
Step 2 : Form available fields(Alt+F4) under section Quantity/Amount, select ‘AMOUNT_GRAND_TOTAL_BASE_CUR’ field
Step 3 : In Base Currency field users need to tag #’W’ command before size of fields like 
Note : Using #’W’ tag users can convert any Numeric Value in Word.

The invoices generated from BUSY are not in the format I need. Is there a way to customize invoice templates?

If the invoices generated from BUSY are not in the format which you need, follow the below steps:
Step 1: Go to Administration.
Step 2: Select Configuration.
Step 3: Choose invoice or document printing.
Step 4: Click Advanced.
Step 5: Select Sales Invoice as the document type.
Step 6: Modify or customise the default invoice template.
Step 7: If you are still unable to modify or customise the default invoice template, contact your local partner dealer at BUSY. They can provide chargeable support for this. If your local partner dealer cannot assist, consider contacting BUSY on a chargeable basis for further support.
These steps will allow you to customise your invoice format according to your needs.

I am facing issues with printing invoices and vouchers in the required format in BUSY. How can I resolve this?

To resolve the issues of printing Invoice as per your Required format 
you have to craete advance design format in BUSY follow the steps 
to create advance design 
Step1 go to administration menu 
Step2 click on configuration and Click Invoice document printing 
Step3 click on advance and select voucher 
Step4 click on add to create new advance format and put a name 
Step5 click on header footer and body separately and click on default 
and save it 
Step6 if required any changes then from clicking Control and F4 together 
can select field which required
Step7 Go to page setting and set lines mentioned as per header body and footer

Need to print Multiple Voucher note lines on Invoice But up to 10 lines available in data field

In the advanced format design of BUSY, there is a feature that allows you to print voucher notes with up to 10 lines. However, we also have the flexibility to print any number of lines using the #L1,L2,......Ln tag in the voucher notes
To Print any Line , Please try the following steps:
Step 1 : Take a backup of your existing invoice format.
Step2 : Select  in format from data fields and Tag #’Ln’ command before size
For example users need to write Voucher notes fields as 
Note : Using #’L1’,’L2’......’Ln’ users can Split any continues statement in multiple lines like user need to split item name in two Lines

How can I customize invoices, statements and other templates in BUSY?

We can customize invoices, statement by add it field as per our requirement in Advanced Format.
For Invoice :
Pls Follow the Below Steps:
Step 1: Administration
Step 2: Configuration
Step 3: Invoice Document printing 
Step 4: Advanced
Step 5: Select Voucher Type 
Step 6: Create Format
Step 7: Add the field Accordingly in Header, Body and Footer Part.
Step 8: In Page setting option, mention it details for format.
For Statement ( Letter Text Configuration ) :
Pls Follow the Below Steps:
Step 1: Administration
Step 2: Configuration
Step 3: Letter Text Configuration
Step 4: Select Type and create format
Step 5: Select that format and click on Header Part.
Step 6: Either load Default or can configure it as per your need.