Frequently Asked Questions

If only some invoices are printing and not all, you should check the configurations and settings related to printing in your BUSY. Ensure that the correct printer is selected and properly connected. Also, check if there are any filters or criteria set that may be causing only certain invoices to print. Additionally, verify if there are any specific settings for individual invoices that may be affecting their printing.

In specific instances, users may seek to exclude separators from amounts, such as when extracting payment information from a QR code. This requires inputting the amount in a UPI format devoid of currency separators, ensuring a seamless transaction experience.
To remove separator from amount, Please try the following steps:
Step 1 : Take a backup of your existing invoice format.
Step 2 : Add #’NCF’ before size ’in field as 

To enable the multi currency feature in BUSY follow below steps:
Step 1: Go to administration menu and configuration option. 
Step 2: Then select feature and options and select account tab.
Step 3: Then tick on multi currency feature option and then click on save button.
Step 4: Go to administration menu and select accounts option.
Step 5: Then click on modiFinancial Year account option and mention Y on multi currency feature.

Yes, we can do the customize in delivery challan format in BUSY. We can add it field as per our requirement in Advanced Format.
Pls Follow the Below Steps:
Step1 : Administration
Step 2: Configuration
Step 3: Invoice Document printing 
Step 4: Advanced
Step 5: Select Voucher Type 
Step 6: Create Format
Step 7: Add the field Accordingly in Header, Body and Footer Part.
Step 8: In Page setting option, mention it details for format.

To fix missing bills:
 Step 1: Check data accuracy
 Step 2 : Reconcile transaction
 Step 3 :Double check bill
 To access and print custom templates in BUSY, you can follow these steps:
 Step1 : Click on administration
 Step 2 : Configuration
 Step 3 : Invoice/document printing
 Step 4 : Advanced
 Step 5 : Select voucher type
 Step 6 : Select access and print the custom template available

To configure the advanced formatting in BUSY, you need to follow the below step:
Step 1: Go to Administration.
Step 2: Select Configuration.
Step 3: Choose Invoice or Document Printing.
Step 4: Click Advanced.
Step 5: Select Sale Invoice as the document type.
Step 6: Choose the specific designated sales invoice format you want to customize.
Here, you'll find options for customizing your invoice format in BUSY. Make the desired changes and save them.

To customize the invoice format in BUSY, follow these steps:
Step 1: Go to Administration and click on configuration tab.
Step 2: Click on Invoice and Document Printing then choose for Advanced option
Step 3: Now select the required voucher type and then create the format by click on Add format tab.
Step 4: After select the format name, you can configure the header , footer and body through HTML coding.

In BUSY, you can design an advanced format beyond standard formatting through HTML coding by follow these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Select Invoice and Document Printing and choose Advanced option.
Step 3: Select required voucher type then click on add format and specify format name.
Step 4: Now, select the newly created format then configure header, body and footer through HTML coding.

There could be several reasons why can't you see the item codes from alias in the purchase order print. Some of possible reasons are:
 1. In the Item master alias field is blank.
 2. If using standard format the Alias field is not selected for printing.
 3. The wrong alias field is selected in the designed format.
 There might be more reasons depending on the situation.

Yes, Please follow the below steps: 
Step 1: Go to Administration menu
Step 2: Click on Configuration 
Step 3: Invoice Document printing 
Step 4: Press enter on Advanced 
Step 5: Select sale 
Step 6: Then click on add format to create format 
Step 7: Select format which you added then click on header option 
Step 8: Add field according to Header, Body, and Footer Part and save