Frequently Asked
Questions

Find Solutions to Common Issues Related to printing-problems - invoice designing modification

FAQs

Can you assist me with customizing my invoice or other document templates?

To customize the invoice in BUSY, follow these steps:
Step 1: Go to Administration and click on configuration tab.
Step 2: Click on Invoice and Document Printing then choose for Advanced option
Step 3: Now select the required voucher type and then create the format by click on Add format tab.
Step 4: After select the format name, you can configure the header , footer and body through HTML coding.

How do I fix invoice printout getting cut off issue?

To fix the Invoice printout cutoff issue you can you can do the necessary settings
Step 1: Administration 
Step 2: Configuration 
Step 3: Hardware configuration 
Step 4: Set the top margin, left margin, Shrink Settings etc
Step 5: Check the printer driver settings 
Step 6: Reinstall the printer driver if required
If your query is not resolved, then you can reach out to the BUSY Centralized Support at 8282828282.

How can I attach and send PDFs directly through BUSY when emailing vouchers to my clients?

In BUSY, you can generate PDF files to share vouchers or bills with your clients. Here's how to do it:
 Step 1:- Print/Email/Sms Menu
 Step 2:- Invoice Document
 Step 3:- Select particulat voucher type like sales, purchage etc. option
 Step 4 : Select party and specify date range 
 Step 5 : Select the Print . 
 Note : Invoice and Other documentsautomatically attached .

How can I generate a PDF to share vouchers or bills with clients in BUSY?

In BUSY, you can generate PDF files to share vouchers or bills with your clients. Here's how to do it:
 Step 1:- Print/Email/Sms Menu
 Step 2:- Invoice Document
 Step 3:- Select particulat voucher type like sales, purchage etc. option
 Step 4 : Select party and specify date range 
 Step 5 : Select the Print . 
 Note : Invoice and Other documentsautomatically attached .

How can I successfully send PDFs via WhatsApp for documents received from vendors?

In BUSY, you can generate PDF files to share vouchers or bills with your clients. Here's how to do it:
 Step 1:- Print/Email/Sms Menu
 Step 2:- Invoice Document
 Step 3:- Select particulat voucher type like sales, purchage etc. option
 Step 4 : Select party and specify date range 
 Step 5 : Select the Print . 
 Note : Invoice and Other documentsautomatically attached .

Why is the total quantity is not printing while print standard format?

If total qunantity is not printing while print standard format, you need to follow these steps :
Step 1 : Go to administration then configuration
Step 2 : Click on invoice/document print and select standard
Step 3 : Select voucher type and enable the option print total of qty. also and click on save button.
Step 4 : Now the total quantity will print in standard format from invoice.

Why is the reference number showing instead of my bill number

In standard format of BUSY shows the invoice no in correctly, Further if you have a designed format and show wrong. It might be because you selected the wrong field while designing it. To fix this, you need to contact your authorized channel partner.
reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

How can the invoice format be configured to fit the requirements?

To configure the invoice format in BUSY, you can follow these steps :
Step 1:Go to administration and then click on configuration.
Step 2: Select invoice and document printing and select advanced.
Step 3: Now select voucher type and add new format.
Step 4: Configure as per requirement. Or if you need a customized format, you can contact an authorized dealer or reseller to configure it on chargeable basis.

Can i customize the purchase return invoice format in BUSY?

Yes, you can customize the purchase return printing format through HTML coding by follow these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Select Invoice and Document Printing and choose Advanced option.
Step 3: Select purchase return voucher type then click on add format and specify format name.
Step 4: Now, select the newly created format then configure header, body and footer through HTML coding.

How can in print full Item details which feed in Item description not showing in print print formate?

In Standard Formate Item description bydefault automatic show in print. 
 In Advance Formate You need to add feild Follow these step: 
 Step 1: Click on Administration. 
 Step 2: Go to Configuration. 
 Step 3: Click on Invoice/Document Printing. 
 Step 4: Select Advanced Sales Invoice Click on Body and mention Item Desc Feild. 
 Note: Further modification contact to your dealer.