Frequently Asked Questions

In certain scenarios, users may find it necessary to display blank spaces instead of zero values. This is particularly applicable in fields such as Quantity, Discount, and Amount.
To display blank in place of Zero value on Invoice, Please try the following steps:
Step 1 : Take a backup of your existing invoice format.
Step 2 : Add #’NZB’ before size ’in field as 

If you want to print the vehicle number in the bill to or ship to, normally in the billing shipping window Vehicle number not given, for vehicle number specific filed given in transport window so you can type vehicle number in transport window, or you can still use IT PAN filed as vehicle number in billing shipping window by changing its caption

If printing issue in Standard format of BUSY. Please follow steps to check configrations for printing:- Click On
Step 1:- Administration Tab,
Step 2:- Configration,
Step 3:- Invoice/Document Printing
Select Standard format and on right hand side option for self configration the total width of voucher is 80/96/136/158(Landscape Mode)
If still same problem contact to BUSY Support. If format is designed then cotact BUSY Support System

To add and create a new letterhead format in BUSY, please follow the below steps:
1: Go to administration menu
2: Click on configuration
3: Press enter on invoice / documents printing
4: Select the voucher for which you want to use letterhead 
5: Add format and then select the format & click on header configuration and then enter required details which you want .

To customize the invoice printout formatting in BUSY, you can use the design formats and fields feature. This allows you to modify the layout, add or remove columns, change font size and style, and customize the header and footer of the invoice. You can contact BUSY support or your dealer/designer for assistance in customizing the invoice format according to your requirements.

To attach documents like invoices or reports to emails in BUSY, you can follow these steps
 Step 1:- Print/Email/Sms Menu
 Step 2:- Invoice Document
 Step 3:- Select particulat voucher type like sales, purchage etc. option
 Step 4 : Select party and specify date range 
 Step 5 : Select the Print . 
 Note : Invoice and Other documentsautomatically attached .

To print discount in the standard format in BUSY, you need to follow these steps :
Step 1: Go to administration then configuration
Step 2: Select invoice and document printing select standard 
Step 3: And select voucher type now click on self configured and mention the number of characters for discount percentage and amount mention caption and click on ok and save button.

You may not be able to add your company logo on your invoice. There could be several reasons such as:
 1. The image folder path is wrong in standard format
 2. In advanced format incorrect image field used.
 3. The image format is other than the JPEG.
 4. Image path set of shared folder but the shared folder is not acessible.

To design the payment format in BUSY, you can follow the below steps:
Step 1: Go to Administration and click on configuration.
Step 2: Select Invoice and Document Printing and choose Advanced option.
Step 3: Select payment voucher type then click on add format and specify format name.
Step 4: Now, select the newly created format then configure header, body and footer through HTML coding.

Invoice designing formula issue to resoled this issue follow these steps 
1. go to the configuration under administration menu
2. open advance invoice/ document printing option 
3. select sales and format 
4. then open footer or body part 
5. click on advance usage tab 
6. there you can find formula option
7. you can use this option to learn how to configure formula.