Frequently Asked Questions

Invoice designing formula issue to resoled this issue follow these steps 
1. go to the configuration under administration menu
2. open advance invoice/ document printing option 
3. select sales and format 
4. then open footer or body part 
5. click on advance usage tab 
6. there you can find formula option
7. you can use this option to learn how to configure formula.

There are various invoice printing options available in BUSY , including standard and advanced options. You can configure these options to print various details on the invoice, such as the B2C QR code and the IRN Acknowledge. Additionally, you can generate and print e-invoices in bulk using the 'E-Invoice Generate/Print' option under 'E-Invoice Management' in the GST Misc. Utility section.

Here are simplified steps to increase the font size of numbers in BUSY:
Step 1: Go to Administration.
Step 2: Select Configuration.
Step 3: Choose Invoice Document Printing
Step 4: Click on Advanced
Step 5: Select format name 
Step 6: choose the sections for header, body, and footer.
Step 7: Apply the print styles like Data Font ON/OFF or FONT15 ON OFF and FONT18 ON OFF

To fix formatting issues with the BUSY invoice template, you need to follow :
Step 1 : you can adjust the screen resolution and margins.
Step 2 : Reduce the screen resolution to ensure the invoice fits on a single page.
Step 3 : Additionally, adjust the top, bottom, left, and right margins to prevent any cut-off of billing details in hardware settings

Yes, you can add images or logos to invoices and other documents in BUSY. The image should be in JPEG format and can be set as the signature image. However, the image quality may be compressed in the final invoice. For better image quality and alignment, you can get the invoice format designed through coding, which is a chargeable service.

There could be various reasons for barcode printing issues in your invoices, such as selecting the wrong field or not configuring the barcode properly. To fix this, you need to contact your authorized channel partner. Alternatively, you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

There could be various reasons for barcode printing issues in your invoices, such as selecting the wrong field or not configuring the barcode properly. To fix this, you need to contact your authorized channel partner. Alternatively, you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

Yes, BUSY supports customized billing. Here's how:
1.Use the option in BUSY to design a custom format for your business.
2.Share a copy of the required format for your business needs.
3.The BUSY team will check if the customization is possible.
4.Once confirmed, you'll receive a confirmation.
5.Be aware that customization may involve charges.
6.To proceed with customization, get in touch with your BUSY service provider.

To see the hsn code in the sales invoice then you need to follow the below steps.
Step 1: Click on administration and then configuration
Step 2: Go to the invoice document printing then select the standard and sales invoice,click on body and tick the self configured. here increase the hsn code characters and overall total width should be 136 press ok.

While printing the A5 format, it shows the wrong alignment, so you need to check the below reasons:
1. Check the left margin and top margin; if required, increase and decrease them to set the alignment.
2. Check the page setting in the page setting configuration for A5 format.
3. Also check the hardware printing configuration to shrink the printing size if required.