Frequently Asked
Questions

Q: Why is my bill/invoice formatting different now? The numbering and barcodes are smaller.

It is possible that the formatting of your bill/invoice has changed due to a modification in the settings or design format. The numbering and barcodes may appear smaller due to the changes made.

Q: . What are the recommended image formats and resolutions for signature images?

We recommend using JPEG format for adding signature image in BUSY. You can resize the image according to the space available in your format. There is no predefined resolution for the signature image.

Q: How can I move the grand total information on the invoices?

In the BUSY, the standard invoice template does not offer the flexibility to move the grand total. However you can customize the invoice format as per your requirements from your authorized channel partner.

Q: Where do I go in the software to edit invoice templates?

To edit the invoice template go to : Step 1 : CLick on administration Step 2 : Then configuration Step 3 : Then Invoice/document printing Step 4 : CLick advanced Step 5 : Select format and edit it.

Q: How can I customize invoice templates and other documents in BUSY?

To customize invoice templates and other documents in BUSY, you can go to the 'Settings' menu and select 'Invoice Customization'. From there, you can edit and customize the templates according to your preferences.

Q: How do I change margins in invoice template?

To change margins in an invoice template, follow these steps: 1. Administration 2. Configuration 3. Hardware configuration 4. Adjust the margins by entering new values for the top, and left margins. 5. Save your changes.

Q: Printing user name on BUSY bills and vouchers?

Yes, it is possible to print the user's name on BUSY bills and vouchers. This can be done by customizing the printing template or using software that allows for personalization of the documents.

Q: How do I add a QR code for PayTM to print on my billing invoices? What is the charge for adding this feature?

If you add a Paytm QR code to the sale invoice, you need to make an advance invoice format and its a chargable support Contact your nearest BUSY channel partner for making format.

Q: I need to move the vehicle number field to the left side on the invoice printout in BUSY. How can I do that?

In standard format of BUSY, you can not change alignment of any field. Further if you are using any designed format then you need to concern them with whom you customize it.

Q: How can I customize or change the default format of rows in BUSY? I need to adjust how certain rows display.

To customize the invoice template , you can reach out to your authorized channel partner or feel free to contact on our custom support at 8282828282. Format customization is a chargeable process.

Find Solutions to Common Issues Related to printing-problems - invoice designing modification

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Why is my bill/invoice formatting different now? The numbering and barcodes are smaller.

It is possible that the formatting of your bill/invoice has changed due to a modification in the settings or design format. The numbering and barcodes may appear smaller due to the changes made.

. What are the recommended image formats and resolutions for signature images?

We recommend using JPEG format for adding signature image in BUSY. You can resize the image according to the space available in your format. There is no predefined resolution for the signature image.

How can I move the grand total information on the invoices?

In the BUSY, the standard invoice template does not offer the flexibility to move the grand total. However you can customize the invoice format as per your requirements from your authorized channel partner.

Where do I go in the software to edit invoice templates?

To edit the invoice template go to :
Step 1 : CLick on administration
Step 2 : Then configuration
Step 3 : Then Invoice/document printing
Step 4 : CLick advanced
Step 5 : Select format and edit it.

How can I customize invoice templates and other documents in BUSY?

To customize invoice templates and other documents in BUSY, you can go to the 'Settings' menu and select 'Invoice Customization'. From there, you can edit and customize the templates according to your preferences.

How do I change margins in invoice template?

To change margins in an invoice template, follow these steps:
1. Administration 
2. Configuration 
3. Hardware configuration 
4. Adjust the margins by entering new values for the top, and left margins.
5. Save your changes.

Printing user name on BUSY bills and vouchers?

Yes, it is possible to print the user's name on BUSY bills and vouchers. This can be done by customizing the printing template or using software that allows for personalization of the documents.

How do I add a QR code for PayTM to print on my billing invoices? What is the charge for adding this feature?

If you add a Paytm QR code to the sale invoice, you need to make an advance invoice format 
and its a chargable support Contact your nearest BUSY channel partner for making format.

I need to move the vehicle number field to the left side on the invoice printout in BUSY. How can I do that?

In standard format of BUSY, you can not change alignment of any field. Further if you are using any designed format then you need to concern them with whom you customize it.

How can I customize or change the default format of rows in BUSY? I need to adjust how certain rows display.

To customize the invoice template , you can reach out to your authorized channel partner or feel free to contact on our custom support at 8282828282. Format customization is a chargeable process.

Frequently AskedQuestions