Frequently Asked
Questions
Find Solutions to Common Issues Related to printing-problems - invoice designing modification
How to add logo, sender details etc in invoice print layouts?
To configure Logo and sender details in standard format, follow these steps:
Step 1: Go to administration section and then click on configuration tab
Step 2: Then click on Invoice document printing standard
Step 3: Select the sales invoice
Step 4: Specify Y in print Logo field
Step 5: Now...
How can I resolve issues with exporting or printing PDF copies of sales invoices in BUSY?
If you're experiencing issues with exporting or printing PDF copies of sales invoices in BUSY, here are some troubleshooting steps to help you resolve the problem:
Step 1 :Ensure that you have a PDF reader or viewer installed on your computer.
Step 2 : Check that your default printer...
How do I customize invoice formats in BUSY?
BUSY offers two options for customizing invoices and documents: Standard and Advanced. Let’s explore each option in detail.
For Standard format follow these steps:
Step 1: Go to Administration and click on configuration tab.
Step 2: Click on Invoice / Document Printing and choose Standard.
Step 3: Choose the...
How can I customize fields and templates in BUSY as per my requirements?
To customize fields and templates in BUSY as per your requirements, follow these steps:
In BUSY, you can change fields as needed using the shortcut key Ctrl+Shift+Alt+C and modify the caption name.
BUSY Software offers an option to customize invoices, bills, and other document types. You can create and customize...
Want to print User Signature In Authorised signatory.
In BUSY user wise Signature option available in Standard format.But the space between Company Name and Authorised signatory is very limited and users need to show stamp as well with signature.
And in BUSY Basic edition User wise signature option not available. In that case we need to design the...
Users need to Print Pcs (loose Pcs) & Boxes in Separate Columns.
In Some businesses like Distributor, users need to show quantity in Boxes and loose pcs. in Separate columns in single row to easily distribute goods to clients.
In BUSY we can maintain the same using Main Unit & Alt. Unit/Pkg Unit. in Item Master.
And the same applies on Invoice...
The sales invoice I downloaded from BUSY does not contain the same columns and details as the BUSY e-invoice. How can I modify the sales invoice in BUSY to add/remove columns to match e-invoice?
If the sales invoice you downloaded from BUSY does not contain the same columns and details as the BUSY e-invoice, follow these steps:
First, confirm whether it's format, standard or design.
For Standard Format:
Step 1: Go to the Administration menu.
Step 2: Select Configuration, then Invoice/Document Printing.
Step 3: Choose Standard, and then select Sales Invoice.
Step 4: In the sales invoice settings, enable the E-invoice IRN, Ack. No., Act Date & QR code to the sales invoice to match the format with the E-invoice from BUSY, because these are the only required details to match the invoice.
For Design Format:
Step 1: Go to Administration.
Step 2: Select Configuration.
Step 3: Choose invoice or document printing.
Step 4: Click Advanced.
Step 5: Select Sales Invoice as the document type.
Step 6: Modify or customise the default invoice template.
Step 7: If you are still unable to modify or customise the default invoice template, contact your local partner dealer at BUSY. They can provide chargeable support for this. If your local partner dealer cannot assist, consider contacting BUSY on a chargeable basis for further support.
These steps will allow you to customise your invoice format according to your needs.
Is there a way to restore the format of my invoice from a previous version?
Yes, you can restore the format of your invoice from a previous backup by following these steps:
Step 1:Make sure you have a backup of the previous version.
Step 2:Restore the BUSY data backup using the Restore Data option in the Company tab. Choose the folder containing the backup files.
Step 3:After successfully restoring the data, log in with your valid credentials.
Step 4:Go to the Administration option, select Configuration, and look for the Invoice or Document Printing option.
Step 5:Select the Advanced option and choose the desired format for the required voucher type like sales invoice.
Step 6:Click on the desired format, look for the Copy to Disk option, select Desktop, and press OK. Confirm the copying process.
Step 7:Now, return to the older company and log in with the same credentials.
Step 8:Again, go to Administration, select Configuration, and go to Invoice or Document Printing.
Step 9:Choose the Advanced option, select the desired voucher type like sales invoice.
Step 10:Look for the Copy from Disk option, select Desktop, and press OK. Confirm the process to restore the format from the old backup.
This should help you restore the format of your invoice from a previous backup.
How can I fix the "template not found" error when trying to print checks in BUSY?
The template not found error when trying to print checks in BUSY typically indicates that the software is unable to locate the check printing template. To fix this error, you can follow these steps:
Step 1 ; Ensure that the check printing template you intend to use is available and properly configured in BUSY.
Step 2 :Verify that the template file is in the correct location on your computer or network.
Step 3 :Confirm that the template file is named correctly. It should match the template name specified in BUSY.
Step 4 :If you suspect that the template may be corrupted or improperly configured, consider reconfiguring it. Create a new template or copy a template from a known working source if applicable.
Step 5 : If you've tried the above steps and the template not found error persists, it may be beneficial to contact BUSY's customer support or technical support for further assistance.
If you need any assistance you can contact to your authorized channel partner or reach out to us on our 24X7 Centralised helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
I want to customize and change the invoice format. How can I modify the standard invoice template?
To customize and change the invoice format, you need to follow the below steps:
Step 1: Go to Administration.
Step 2: Select Configuration.
Step 3: Choose invoice or document printing.
Step 4: Click Advanced.
Step 5: Select Sales Invoice as the document type.
Step 6: Modify or customise the default invoice template.
Step 7: If you are still unable to modify or customise the default invoice template, contact your local partner dealer at BUSY. They can provide chargeable support for this. If your local partner dealer cannot assist, consider contacting BUSY on a chargeable basis for further support.
These steps will allow you to customise your invoice format according to your needs.
AND
To modify the standard invoice template, you can not modify it, you can set it Yes or No as per your requirement, for this you need to follow below steps:
For Standard Format:
Step 1: Go to the Administration menu.
Step 2: Select Configuration, then Invoice/Document Printing.
Step 3: Choose Standard, and then select Sales Invoice.
Step 4: In the sales invoice settings, you can enable and disable the setting with Yes or No.
