Frequently Asked
Questions

Q: How to get IRN, Acknowledgment number, and date to show on the invoice after enabling e-invoicing in BUSY?

If you want to print an E-Invoice QR code & IRN Number In invoice, follow these steps. Step 1. Go to Administration, select Configuration, and click on Invoice Document Printing.' Step 2. Then click on Standard and select the invoice for which you generated the E-Invoice. Step 3. Press 'Y' to print the E-Invoice/B2C QR Code. Step 4. If you want to print Einvoice IRN/Ack.No./Ack.Date Press Y on Print E-invoice IRN/Ack.No./Ack.Date & save Step 5. If you have an advanced or customized format, you can add the field for E-Invoice QR Code or IRN No., etc.

Q: Can I add my logo, headers, footers etc to invoice template?

Yes, you can add logo, headers, footers etc on invoice in standrad format To apply logo, header, footers follow the below mentioned steps: Step 1: Go to Administration and then Configuration Step 2: Click on Invice Documents/ Printing Step 3: Click on Standard Sep 4: Select the Voucher type and then series Step 5: Click on Voucher configurtaion or Press ALT+C Step 6: There was option available for Print logo Enable that and give the logo image path Step 7: Logo image file should be in jpeg format Step 8: For footer there is option avaialble in Voucher configurtaion you can add the footer

Q: Enabled E-Invoicing but QR code not showing in invoices. Configuration needed?

If you want to print an E-Invoice QR code & IRN Number In invoice, follow these steps. Step 1. Go to Administration, select Configuration, and click on Invoice Document Printing.' Step 2. Then click on Standard and select the invoice for which you generated the E-Invoice. Step 3. Press 'Y' to print the E-Invoice/B2C QR Code. Step 4. If you want to print Einvoice IRN/Ack.No./Ack.Date Press Y on Print E-invoice IRN/Ack.No./Ack.Date & save Step 5. If you have an advanced or customized format, you can add the field for E-Invoice QR Code or IRN No., etc.

Q: List price and Alt Unit are not showing on invoice print from BUSY. How do i correct this?

To add List Price and Alt unit column on invoice printout in BUSY, you need to follow these steps: Step 1: For standard format go to Administration and click on configuration tab. Step 2: Select Invoice / Document Printing and choose Standard. Step 3: Select Sale invoice, purchase invoice, etc then click on Self Configured and then the box appear. Step 4: SpeciFinancial Year the required width in the Net Price field and make sure the total width should be 80 / 96 / 136 / 158 (Landscape Mode) then save changes. For designed format you need to contact them who customize it for you.

Q: Why am I unable to print the code on the final bill in BUSY?

If you're unable to print the code on the final bill in BUSY, follow these steps: 1.Go to the Administration, click on Configurations, and select Invoice Document Printing. 2.Then click on Standard Configuration and check the Voucher Optional Field. 3.If you enter your code in the Voucher Optional Field, click on Optional Fields/Transport Details Printing. 4.Then click on As specified in Voucher Series Configuration or choose As Mentioned Below. Tick the optional field. 5.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in

Q: How can i print the invoice/statement in BUSY?

To get a copy of the latest invoices/document posting in BUSY, follow these steps: Step 1: Go to transaction section then click on sales voucher type Step 2: Choose the Modify option and access the required invoice in modify mode Step 4: Now, press ALT+P shortcut key to give print command and select the sales invoice option. Step 5: Next, select the format for invoice printing , specify the no. of copies and click on print tab. To print the statement in BUSY, follow these steps: Step 1: Open the required report Step 2: Press ALT+P shortcut key to give print command and click on print tab.

Q: How to customize invoices and letterheads with logo in BUSY?

In BUSY, For Logo we can add it both the standard and advanced format. For Standard : We have to enable the option from below Steps : Step 1: Administration Step 2: Configuration Step 3: Invoice Document Printing Step 4: Standard Step 5: Select the required voucher type Step 6: Enable the logo option. For Advanced : We have to add the Logo field where we required in Header, Body and Footer. We can add more than one logo in advanced format. Pls Follow the Below Steps : Step 1: Administration Step 2: Configuration Step 3: Invoice Document Printing Step 4: Advanced Step 5: Select the required voucher type and format

Q: The HSN code is not getting populated in the invoice generated from BUSY. What should I do to fix this?

You should follow below steps to get HSN code in the invoice: Step 1: Go in administration. Step 2: Select configuration option. Step 3: Then go in invoice/document and printing option. Step 4: Select standard format. Step 5: Click on relevant voucher type. Step 6: On right hand there's an option of print summary. Step 7: Select with HSN in it. Step 8: Save the configuration and check in preview. For Advanced format you have to contact to your channel partner or can share your concern on support@busy.in Note: Advance format configurations will be chargeable at our end.

Q: Is there any option to print nett price in the standard format of printing in BUSY?

Yes, you can print nett price in the standard format of printing in BUSY by following below steps: Step 1: Go to Administration menu and click on configuration submenu. Step 2: Then click on invoice document printing option and select standard option then particular invoice. Step 3: Here you are click on self configured option shown in the right side of the screen and click on three dots then mention width of the column as numeric character in the nett price and press ok then save it. Step 4: After that you can check nett price in print preview of the invoice.

Q: How to increase number of characters of price in standard format sale invoice in BUSY?

To increase number of characters of price in standard formatof sale in BUSY, follow below steps: Step 1: Go to Administration menu and then click on Configuration Submenu Step 2: Now click on Invoice Document Printing option and then select standard option Step 3: After that click on Sale invoice option and then click on self configured option displayed in the right side of the window Step 4: Then click on Three dots and increase the width of the price field in numbers but make sure total width should be 80/96/136 only Step 5: Then save the configuration by press OK button

Find Solutions to Common Issues Related to printing-problems - standard configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How to get IRN, Acknowledgment number, and date to show on the invoice after enabling e-invoicing in BUSY?

If you want to print an E-Invoice QR code & IRN Number In invoice, follow these steps. 
 Step 1. Go to Administration, select Configuration, and click on Invoice Document Printing.' 
 Step 2. Then click on Standard and select the invoice for which you generated the E-Invoice. 
 Step 3. Press 'Y' to print the E-Invoice/B2C QR Code. 
 Step 4. If you want to print Einvoice IRN/Ack.No./Ack.Date Press Y on Print E-invoice IRN/Ack.No./Ack.Date & save 
 Step 5. If you have an advanced or customized format, you can add the field for E-Invoice QR Code or IRN No., etc.

Can I add my logo, headers, footers etc to invoice template?

Yes, you can add logo, headers, footers etc on invoice in standrad format 
 To apply logo, header, footers follow the below mentioned steps: 
Step 1: Go to Administration and then Configuration
Step 2: Click on Invice Documents/ Printing 
Step 3: Click on Standard 
Sep 4: Select the Voucher type and then series 
Step 5: Click on Voucher configurtaion or Press ALT+C
Step 6: There was option available for Print logo Enable that and give the logo image path
Step 7: Logo image file should be in jpeg format
Step 8: For footer there is option avaialble in Voucher configurtaion you can add the footer

Enabled E-Invoicing but QR code not showing in invoices. Configuration needed?

If you want to print an E-Invoice QR code & IRN Number In invoice, follow these steps. 
 Step 1. Go to Administration, select Configuration, and click on Invoice Document Printing.' 
 Step 2. Then click on Standard and select the invoice for which you generated the E-Invoice. 
 Step 3. Press 'Y' to print the E-Invoice/B2C QR Code. 
 Step 4. If you want to print Einvoice IRN/Ack.No./Ack.Date Press Y on Print E-invoice IRN/Ack.No./Ack.Date & save 
 Step 5. If you have an advanced or customized format, you can add the field for E-Invoice QR Code or IRN No., etc.

List price and Alt Unit are not showing on invoice print from BUSY. How do i correct this?

To add List Price and Alt unit column on invoice printout in BUSY, you need to follow these steps:
Step 1: For standard format go to Administration and click on configuration tab.
Step 2: Select Invoice / Document Printing and choose Standard.
Step 3: Select Sale invoice, purchase invoice, etc then click on Self Configured and then the box appear.
Step 4: SpeciFinancial Year the required width in the Net Price field and make sure the total width should be 80 / 96 / 136 / 158 (Landscape Mode) then save changes.
For designed format you need to contact them who customize it for you.

Why am I unable to print the code on the final bill in BUSY?

If you're unable to print the code on the final bill in BUSY, follow these steps:
 1.Go to the Administration, click on Configurations, and select Invoice Document Printing.
 2.Then click on Standard Configuration and check the Voucher Optional Field.
 3.If you enter your code in the Voucher Optional Field, click on Optional Fields/Transport Details Printing.
 4.Then click on As specified in Voucher Series Configuration or choose As Mentioned Below. Tick the optional field.
 5.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in

How can i print the invoice/statement in BUSY?

To get a copy of the latest invoices/document posting in BUSY, follow these steps:
Step 1: Go to transaction section then click on sales voucher type
Step 2: Choose the Modify option and access the required invoice in modify mode
Step 4: Now, press ALT+P shortcut key to give print command and select the sales invoice option.
Step 5: Next, select the format for invoice printing , specify the no. of copies and click on print tab.
To print the statement in BUSY, follow these steps:
Step 1: Open the required report
Step 2: Press ALT+P shortcut key to give print command and click on print tab.

How to customize invoices and letterheads with logo in BUSY?

In BUSY, For Logo we can add it both the standard and advanced format.
For Standard : We have to enable the option from below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Invoice Document Printing
Step 4: Standard
Step 5: Select the required voucher type
Step 6: Enable the logo option.
For Advanced : We have to add the Logo field where we required in Header, Body and Footer. We can add more than one logo in advanced format. Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Invoice Document Printing
Step 4: Advanced
Step 5: Select the required voucher type and format

The HSN code is not getting populated in the invoice generated from BUSY. What should I do to fix this?

You should follow below steps to get HSN code in the invoice:
 Step 1: Go in administration.
 Step 2: Select configuration option.
 Step 3: Then go in invoice/document and printing option.
 Step 4: Select standard format.
 Step 5: Click on relevant voucher type.
 Step 6: On right hand there's an option of print summary.
 Step 7: Select with HSN in it.
 Step 8: Save the configuration and check in preview.
 For Advanced format you have to contact to your channel partner or can share your concern on support@busy.in
 Note: Advance format configurations will be chargeable at our end.

Is there any option to print nett price in the standard format of printing in BUSY?

Yes, you can print nett price in the standard format of printing in BUSY by following below steps:
Step 1: Go to Administration menu and click on configuration submenu.
Step 2: Then click on invoice document printing option and select standard option then particular invoice.
Step 3: Here you are click on self configured option shown in the right side of the screen and click on three dots then mention width of the column as numeric character in the nett price and press ok then save it.
Step 4: After that you can check nett price in print preview of the invoice.

How to increase number of characters of price in standard format sale invoice in BUSY?

To increase number of characters of price in standard formatof sale in BUSY, follow below steps:
Step 1: Go to Administration menu and then click on Configuration Submenu
Step 2: Now click on Invoice Document Printing option and then select standard option
Step 3: After that click on Sale invoice option and then click on self configured option displayed in the right side of the window
Step 4: Then click on Three dots and increase the width of the price field in numbers but make sure total width should be 80/96/136 only 
Step 5: Then save the configuration by press OK button

Frequently AskedQuestions