Frequently Asked
Questions
Find Solutions to Common Issues Related to printing-problems - standard configuration
I am unable to generate a GST invoice that includes taxes in the total amount. How can I configure BUSY to print invoices with taxes included?
To Configur Including Sale Invoice format See the below Step
Step 1: Click on Administration click on Configuration then click invoice Document Printing
Step 2: Select Satnder then click on Sale Invoice
Step 3: in Configure Sales Invoice Windows Click on Self Configured Tab
Step 4: Select filed S.no,Description Goods ,HSN,QTY, Unit, Price and Amount Filed
Step 5: Make Sure total Width Should be 80 96 136 or 158 for Landscape Mode
Step 6: Click ok for Save the Configuration
Step 7: Check othe details and Click on Save
The transporter name and vehicle number are still appearing on the invoice printout even after I have removed it from the configuration. What should I do to stop it from printing?
If you want to remove transporter name and vehicle number in Printing, follow these steps.
Step 1. Go to the Administration menu then click on Configurations
Step 2. Now select Invoice Document Printing then click on Standard
Step 3. Then select the sale invoice and and click on optional field transport detail printing button.
Step 4. Then uncheck the options transport and vehicle number and click on save button.
Step 5. Then again click on save button to the previous window.
Step 6. Check the printing of your challan again, now it will not be visible.
The QR code and IRN are not printing on my regular invoices in BUSY after e-invoicing. What should I do?
If you want to print an E-Invoice QR code & IRN Number In invoice, follow these steps.
Step 1. Go to Administration, select Configuration, and click on Invoice Document Printing.'
Step 2. Then click on Standard and select the invoice for which you generated the E-Invoice.
Step 3. Press 'Y' to print the E-Invoice/B2C QR Code.
Step 4. If you want to print Einvoice IRN/Ack.No./Ack.Date Press Y on Print E-invoice IRN/Ack.No./Ack.Date & save
Step 5. If you have an advanced or customized format, you can add the field for E-Invoice QR Code or IRN No., etc.
How to stop the transporter name and vehicle number from appearing on the invoice printout in BUSY?
If you dont want to see transporter name and vehicle number in invoice printout in BUSY,you can follow given step:
Step 1:Go to the Administration menu,
Step 2:Click on configuration menu,
Step 3:Click on Invoice/Document Printing,
Step 4:Click standard,
Step 5:Click on sales, then you can click the tab of Optional Feilds/Transport Details Printing,
Step 6:Here you can untick the check box of Transport and vehicle number,save this window.
Now you need to go and check your invoice printout the vehicle number and transporter name will not be shown.
E-invoice number and details on the same page as sales invoice in BUSY? Will it appear?
If you want to print an E-Invoice QR code & IRN Number In invoice, follow these steps.
Step 1. Go to Administration, select Configuration, and click on Invoice Document Printing.'
Step 2. Then click on Standard and select the invoice for which you generated the E-Invoice.
Step 3. Press 'Y' to print the E-Invoice/B2C QR Code.
Step 4. If you want to print Einvoice IRN/Ack.No./Ack.Date Press Y on Print E-invoice IRN/Ack.No./Ack.Date & save
Step 5. If you have an advanced or customized format, you can add the field for E-Invoice QR Code or IRN No., etc.
Why am I unable to preview or print the complete item description?
If you're unable to Preview or print the complete item description, follow these steps:
1.Go to the Administration, click on Configurations, and select Invoice Document Printing.
2.Then click on Standard Configuration Then click on Self Configured & increase The Character of Item Print Name & save.
3.If you have an advanced format, then click on 'Advanced Printing' and modify the format by increasing the Character of the item description.
5.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in
Can I show the discount amount separately on the sales invoice?
Yes, you can show the discount amount separately on the sales invoice. To print the discount in sales invoice you can mention discount in bill sundry or if you are using item wise discount follow below steps:
Step 1: Go to administration menu and select configuration from it.
Step 2: Then select invoice document printing option and then select standard from it.
Step 3: From standard select sales invoice and then from right hand side select self configure to configure the columns of discount.
Step 4: After mentioning the digits in discount column click on ok and save button.
Is it possible to print a bill directly from BUSY?
Yes, It is possible to print voucher directly from BUSY:
Step 1: Go to Transaction Menu
Step 2: Click on Sale or purchase Voucher
Step 3: Click on List option and open the voucher in modify mode
Step 4: Click on Print button or press CNTRL P for print an invoice then you will get 4 options for printing
Step 5: Then Click on Sale Voucher
Step 6: Specify format name and mention Number of copies to be print
Step 7: Then click on Print button to print an invoice
How can i configure standard format by self in BUSY?
To configure standard format by self in BUSY by following below steps:
Step1: Go to Administration menu and then click on configuration tab
Step2: Now select invoice/document printing option and then click on standard format
Step3: Then select particular invoice and then click on Self configured box show in the upper right side of the screen
Step4: After that click on three dots and here you can change column width and also add new column by mentioning characters in the particular field as per your requirement
Step5: Now press Ok and click on save option to save the configuration
How to add or remove columns in the default invoice format?
To add or remove field in the default invoice format you need to follow below steps:
Step 1: Go to administration section and then click on configuration tab
Step 2: Then click on Invoice document printing standard
Step 3: Select the sales invoice.
Step 4: Click on Self configured button then Body Item Configuration window will appear.
Step 5: If you want to add specific column you have to specify number of characters in front of the field.
Step 6: If you want to remove specific column you have to make number of character as zero 0 and then save configuration.