Frequently Asked
Questions

Find Solutions to Common Issues Related to printing-problems - standard configuration

FAQs

The invoice print preview does not show the IRN number for the e-invoice. Why is it missing, and how can I get it to show up?

If an e-invoice has been generated and you wants print IRN number in BUSY print,you need to follow given steps:
Step 1:Go to the Administration menu,
Step 2:Click on configuration,
Step 3:Click on Invoice/Document Prinitng,
Step 4:Click on standard and sale invoice,
Step 5:Here you can find an option is Print E-Invoice QR code and Print E-Invoice IRN/ACK No./ACK Date,enable it here, then save this window.
Now,When you generate an e-invoice in BUSY, it will display the E-invoice QR code and IRN number in the printout.

I want to break down the GST details at an HSN code level in the voucher. How can I enable this?

If you want to break down the GST details at an HSN code level in the voucher then please
follow the given steps
Step 1: Go to administration menu then configuration then invoice document printing
Step 2: Then standard then select sale voucher from the list of voucher type
Step 3: Then look for print tax summary and set it to with HSN then save the configuration.
Step 4: Now your tax will break down in HSN code level in print of invoice.

I want to add a custom message like "Amount deposited" when customers receive invoice texts. Is this possible in BUSY?

By following these steps, you can add a custom message to your BUSY invoice, either in the footer or the header, depending on your preference.
Yes, it is possible to add a custom message like "Amount deposited" when customers receive invoice texts in BUSY. You can do this by adding a in the invoice format. if you are using standard invoice format then you can configure in footer or If you want to print the message in the header, enable optional fields in the Voucher Series Configuration.

How can I print my sales invoice along with e-invoice details in a single page in BUSY?

If you want to print sales invoice along with e-invoice details you need to follow these steps:
Step 1: Go to administration menu
Step 2: Then click on configuration button
Step 3: Then click on invoice/document printing option
Step 4: Then click on standard option
Step 5: Then click on invoice such as sale,purchase etc
Step 6: Afterwards enable E-invoice irn/Acknowledgment number/Acknowledgment date etc
Step 7: Save the window and go to transactions menu and open the voucher and you can check the print preview

Where can I mention my bank accounts IFSC code and other details in sale invoice standard format?

To mention your bank accounts IFSC code and other bank details in sale invoice standard format in BUSY then follow below steps:
Step 1: Go to Administration menu and then click on Configuration submenu
Step 2: Then select on Invoice document printing option and then standard option
Step 3: After that Select voucher type as sales invoice
Step 4: Here you can enter IFSC code and other bank details in bank details field and select Save option to save the changes
Step 5: Then you can check by printing invoice.

How can I view the preview of the sales invoice in BUSY?

If you want to view the preview of the sales invoice in BUSY please follow these steps:
Step 1: Go to transactions menu
Step 2: Then click on voucher such as sales,purchase etc
Step 3: Then open the voucher from modify or list button for which you want to see the preview
Step 4: Then press the shortcut key ALT+P and then select the voucher as sales invoice or purchase etc
Step 5: Then select the format name as standard or any other as required and click on preview button

How can i print total of quantity in invoice print?

If you want to print total of quantity in the standard print please follow given steps:
Step 1: Go to administration menu then click on configuration submenu
Step 2: Click on invoice and document printing and select the standard and then select the voucher such as sale,purchase etc
Step 3: Then select print total of quantity also option as Y to enable it and save the changes
Step 4: Afterwards go to transactions menu and open the invoice such as sale,purchase etc
Step 5: Now check the print preview of voucher

I want to add my name to the footer of all printed invoices for my reference. How can I customize the invoice template?

To add your name to the footer of all printed invoices for your reference Please follow these steps: 
Step 1: Go to administration menu
Step 2: Then click on configuration
Step 3: Then click on invoice/document printing
Step 4: After that click on standard
Step 5: Then select the invoice such as sale,purchase
Step 6: Then you can specify your name in signatory information,declaration etc
Step 7: If you want to you can design the format as required

I entered all bill details but the GST number is not reflecting in the final bill. What should I do?

If party GST number is not reflecting in the final bill , you can check the options mention below:
Step 1: In the voucher select party and press Alt + M to open party master in modify
Step 2: Check if GST number is mentioned and validate it
Step 3: If you are using standard format to print then GST number will be print now
Step 4: If you are using a design format have to check in format configuration id field is available for printion GTIN

The vouchers are not printing automatically when I enter transactions. How can I print vouchers?

To print the vouchers automatically after saving transaction you need to follow the steps 
1 Go to administration menu and click to configuration
2 click on voucher series configuration and select the voucher then select its series and
then click on voucher configuration
3 enable Y on print sale invoice after saving then click on configure
4 select printing invoice format you required and make no of prompt for printing after saving
5 select number of copies to print and freeze the format and save