Frequently Asked
Questions
Find Solutions to Common Issues Related to printing-problems - standard configuration
The GST number is missing when I print the invoice. How can I resolve this?
To resolve the issue of not printing GST number you need to follow the steps
Step1 open the voucher in modify mode and select party master
Step2 press alter and M together to modify party master
Step3 if party gst number not mentioned then put the gst number and validate
Step4 if the supplier gst number not printing then go to administration menu and click on configuration then click on feature and then click on GST VAT option
Step5 mention gstin over there and save
The print option for invoices is not working for me. What should I check?
To Print Sale Invoice Gnerated from BUSY Follow these Steps
Step 1: Go to Administration menu and then click on Invoice Document Printing.
Step 2: Then select Standerd Format.
Step 4: Select Sale Invoice and Load The Default Settings And Saved the Default Format.
Step 5: Go to Administration.
Step 6: Go to Hard ware Cnfiguration.
Step 7: Check the Default printer Driver
Step 8: Set Default printer from Control Panel.
Step 9: verify that your printer is functioning properly.
Step10: Restart System And Printer.
My invoice printout does not show transporter details. How to fix it?
To fix the issue of transporter details not showing on the invoice printout , you can try the following steps:
Step 1: Go to Administration and then Configuration
Step 2: Click on Invoice document printing
Step 3: Click on Standrad and then select the voucher type Sales
Step 4: Look for Optional field/Transporter Details and click on this
Step 5: Select As mentioned below
Step 6: You will find all the mentioned fields Tick all the fields you want to print
Step 7: Save the changes
Why is the company name and address not printing fully on BUSY invoices?
For resolving the query of address not printing in the invoice follow below steps:
Step 1: Go to administration menu and then click on configuration.
Step 2: In configuration menu select invoice document printing option and then select standard from it.
Step 3: Then in next window select sales invoice and recheck the address field and if it is more than the available field then you can also use header filed just below the address field.
Step 4: Lastly click on save button to save the changes.
I want to know the recommended steps to print various documents like bill, waiver, E-Webill etc. in BUSY. Can you please advise?
We can print E-way Bills and Invoices from BUSY using the following steps:
To print an E-way Bill, ensure that you have configured all the settings related to E-way Bills, and then follow these steps:
Step 1: Go to Transactions.
Step 2: Add the desired transaction.
Step 3: Save the invoice.
Step 4: After saving the invoice, generate the E-way Bill.
Step 5: Print the E-Way Bill.
To print Invoice, follow below steps:
Step 1: Go to Transactions.
Step 2: Add the desired transaction.
Step 3: Save the invoice.
Step 4 : Print Invoice
I entered the e-way bill number manually but it is still not getting saved in the invoice. What could be the reason?
If Eway bill is not showng in invoice printing then you can follow these steps for correct same:
Step 1: Go in administration.
Step 2: Then select Configuration & then select Invoice document printing.
Step 3: Then select standard & then sale invoice.
Step 4: Then select Optional field Transport details Printing.
Step 5: Then select option As mentioned below.
Step 6: Then select Eway bill No. for print & save it.
Step 7: Also open that sale invoice again & then mention eway bill no. in transport details window.
The invoice total amount appears star in print.What should I check in the software to resolve it?
If the total amount appears star in print,it could be an issue in column's width,you can follow given steps:
Step 1:Go to The administration menu,
Step 2:Click configuration,
Step 3:Click invoice/Document printing,
Step 4:Click standard,
Step 5:Select sale invoice,
Step 6:In the Body column click self configured,here you can increase the width of Amount column according to the total width,total width should be 136 only.
Step 7:Now you can go the voucher and print invoice in standard format, it will be shown properly.
I entered optional fields but only are printing, how can I fix this?
If the optional field is not showing in printing, follow these steps:
Step 1: Go to Administration, select Configuration, and click on Invoice Document Printing.
Step 2: Click on Standard, and select the invoice for which you want to see the optional field.
Step 3: Click on Optional Field/Transport Details Printing. Select As specified in Voucher Series Configuration if you want to add all optional fields.
Step 4: If you want to see specific optional fields, click on As mentioned Below, select the optional fields, and save.
The sale invoice isn't printing my optional fields, what should I check?
If the optional field is not showing in printing, follow these steps:
Step 1: Go to Administration, select Configuration, and click on Invoice Document Printing.
Step 2: Click on Standard, and select the invoice for which you want to see the optional field.
Step 3: Click on Optional Field/Transport Details Printing. Select As specified in Voucher Series Configuration if you want to add all optional fields.
Step 4: If you want to see specific optional fields, click on As mentioned Below, select the optional fields, and save.
Can i print narration in my print?
Yes if you want to print your narration in standard format please follow these steps:
Step 1: Go to administration menu then click on configuration submenu
Step 2: Click on invoice and document printing tab
Step 3: Now click on standard and select the voucher such as sales and purchase etc
Step 4: Select print narration option as Y to enable it and save the changes
Step 5: Now go to transactions menu then open the voucher such as sales,purchase etc and check the print preview of invoice