Frequently Asked
Questions

Find Solutions to Common Issues Related to printing-problems - standard configuration

FAQs

I'm having trouble with the billing sheet printout in BUSY. How can I get it to print the supplier's phone number?

To print party mobile number in standard format, follow these steps:
Step 1: Go to Administration section, then click on Configuration option.
Step 2: Select Invoice/Document Printing and choose the standard option.
Step 3: Select the sales invoice, then specify Y to enable the print party details.
Step 4: Now, tick on print mobile number and save the configuration.
To modify or design an advanced format, please feel free to write email at support@busy.in or reach out to your local channel partner.The format designing process is chargeable.

I need help understanding the print workflow in BUSY. What is the process to print invoices and reports?

To print invoices and reports in BUSY, you need to follow these steps:
1. Open the invoice or report that you want to print.
2. Go to the File menu and select the Print option.
3. In the Print dialog box, choose the printer you want to use.
4. Set any specific printing options, such as the number of copies or page range.
5. Click on the Print button to start the printing process.
Make sure that your printer is properly connected and configured before attempting to print.

How do I ensure that transporter details like vehicle number are visible in the invoices generated through BUSY?

To ensure that the vehicle is visible on invoice printing from standard format in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on configuration tab.
Step 2: Click on Invoice / Document Printing and choose Standard.
Step 3: Choose the voucher type such as sale, purchase, etc.
Step 4: Click on Voucher Optional Fields Printing and ensure that the checkbox of Vehicle No. is checked.
For any customized format you need to concern that person who customize it for you.

Is it possible to view separate GST tax amount from the items on the invoice in BUSY?

If you want to print GST tax amout seperately of items on invoice, follow the below steps:
For standard format:
Step 1: Go to administration then click on configuration sub menu.
Step 2: Select invoice and document printing and choose standard format.
Step 3: Choose the invoice type and after opening it set Y on print GST seperately with items option and save.
Step 4: When you print sales invoice tax column will appear seperately.
For advanced format you need to contact them who configure it for you.

How can I ensure that GST is only added below the amount and not on the print?

Follow below steps to ensure that GST is only added below the amount and not on the print:
Step 1: Go in administration.
Step 2: Select configuration option.
Step 3: Then click on invoice/document printing option as standard.
Step 4: Then select voucher type.
Step 5: On right hand there is an option of print summary.
Step 6: Select not required and save.
Note: For advanced format kindly contact to your partner end or can mail us on support@busy.in , as format desigining will be chargeable at our end.

How can i print party pan number in sale invoice from standard format in BUSY?

To print party pan number in sale invoice from standard format in BUSY, follow below steps:
Step 1: Go to Administration menu and then select submenu configuration
Step 2: Then Select invoice document printing option and then standard
Step 3: After that Select voucher type as sales invoice
Step 4: Now enable print party details option as Y and select three dots, then tick the check box of print pan and press ok and save option and after that you can check by printing invoice.

Can I replace the current image on my invoice with a new one to check if it aligns properly?

Yes, you can replace the current image on your invoice with a new one to check if it aligns properly in BUSY But you need to follow some steps:
Step 1: Go to the Administration and then click on configuration.
Step 2: Now click on invoice document printing option and select standard option.
Step 3: Now select the Invoice type .
Step 4: Now select the path for new logo that should be in JPEG format and save the standard configuration and print you invoice.

Why am I unable to see the invoice details properly in the BUSY invoice page? It shows garbled text.

To see the invoice details properly in BUSY without garbled text
you need to follow the steps
1 go to administration menu and click on configuration
2 go to hardware configuration and shrink printing to 100% and printing
style must be windows if you are not using dot matrix printer
3 then go to invoice document printing standard and click on sale invoice
4 go to self configured option and fix the lenght of columns
5 then check print preview in standard format

Can I modify the Terms and Conditions section of the bill from my standard print?

Yes you can modify the terms and conditions of the bill by following these steps:
Step 1: Go to administration menu then click on configuration submenu
Step 2: Click on invoice and document printing and select standard
Step 3: Then click on invoice such as sale,purchase etc
Step 4: After that you can modify the terms and conditions for the invoice and save the changes
Step 5: Go to transactions menu and open the invoice such as sale,purchase etc and check the print preview of it.

How do I print my invoices In a pre printed header page ?

To print the invoices in a pre printed header format You need to follow the steps 
Step1 go to administration menu and click to configuration
Step2 Click to Invoice document printing and select standard then click to sale invoice
Step3 enable Pre printed header option and fill the lines to skip in no of lines to skip option and save
Step4 Then set the pre printed pages in your printer and print through standard format from BUSY