Frequently Asked
Questions

Find Solutions to Common Issues Related to printing-problems - standard configuration

FAQs

How can i change my bank account number in sale invoice in standard format

To change bank account number in sale invoice in standard format, follow below steps :
Step 1: Go to Administration menu and then click on Configuration submenu
Step 2: Then select Invoice document printing option and then standard option
Step 3: After that Select voucher type as sales invoice
Step 4: Here you can change bank account number in bank details field and select Save option to save the changes
Step 5: Then you can check by printing invoice.

What is the difference between standard and advanced printer formats in the software?

Here are the differences between standard and advanced printer formats in BUSY:
The standard printer format is the default option and prints in A4 size only with limitations. On the other hand, the advanced format provides more customization options. This means you can design the format in any size such as A4, A5, A6, A3, and so on. The advanced format offers greater flexibility in terms of design and size customization compared to the standard format.

How can I change the location of the declaration on the bill printout?

To change the location of the declaration on the bill printout, please consider the following points:
Point 1:In the standard format, you can't change the location of the declaration as it is fixed.
Point 2:However, you have the option to use the advanced format. In the advanced format, compared to the standard format, there is more flexibility to manage the format according to your needs. Keep in mind that using the advanced format may involve additional charges.

How can I print invoices, E-Way Bills and other documents from BUSY?

For printing e-way bill nd invoices, follow these Steps- 
Step 1: Go to transaction Menu
Step 2: Then Select GST Miscellaneous utilities
Step 3: Then select e-way bill & e-invoice management.
Step 4: Then click on generate/Print e-way bill.
Step 5: then select vch and then select series and enter date of vch
Step 6: then selected all voucher which you have to take print and click on print E-way bill option or print Invoices

The margins seem incorrect when I try to print invoices from BUSY and some info is missing. What should I check?

If you are facing issues with the Margin while printing the Invoice then refer to below steps :
Step 1: Check that preview is showing correct or not, if preview is not showing proper then,
Step 2: Go to Administration.
Step 3: Go to Configuration.
Step 4: Then go with Hardware configuration.
Step 5: Then decrease the paper left margin
Step 6: Shrink printing to % between 90 to 100
Step 7 :Check the preview again.

Can I remove unnecessary details such as management, GR number, and transport in my invoice?

Yes, you can remove unnecessary details such as management, GR number, and transport in your invoice in BUSY.You have to follow some steps:
Step 1: Go to the Administration and click on configuration.
Step 2: Now select Invoice document Printing and select standard option.
Step 3: Now select the invoice click on Voucher optional field printing option and untick fields that you do not want to print.
Step 4: Now save it and save the standard configuration window.

How can i make changes in the standard format for invoice printing in BUSY?

To make changes in the standard format for invoice printing in BUSY, you should follow these steps:
Step 1: Go to administration menu then select configuration sub menu.
Step 2: Select invoice and document printing and choose standard option.
Step 3: Choose the invoice type such as sales invoice, purchase invoice, etc and after opening you can enable or disable the required field on print.
Step 4: You can also configure columns by click on self configured option.

What should i do if not visible separate billing and shipping details on invoice?

If not visible separate billing and shipping details on invoice, then you need to follow these steps:
Step 1: For standard format go to administration menu then select configuration sub menu.
Step 2: Select invoice or document printing option and choose standard.
Step 3: Choose the invoice type then set Y on print billing or shipping detail separately option at bottom and save.
Step 4: For designed format you need to contact them who configured it for you.

What billing formats are available for billing and shipping type invoices?

In BUSY, you can print both billing and shipping details in standard invoice. To print the shipping details , follow these steps:
Step 1: Go to Administration then click on configuration tab.
Step 2: Choose the Invoice/Document Printing and select Standard option
Step 3: Now, select the required voucher type, then specify Y to enable for Print billing shipping details separately and save the configuration. Both billing and shipping details will appear in standard format of printing.

I want the e-invoice QR code and details to be printed on my normal sales invoice. What should I do to enable this?

To print E-Invoice QR Code and other details on a regular sales invoice, follow these steps: 
Step 1: Go to the Administration menu and click on Configuration.
Step 2: Navigate to Invoice/Document Printing and select Standard.
Step 3: Choose Sales invoice.
Step 4: Enable the option to Print E-Invoice QR Code and Print E-Invoice IRN/Ack. No/Ack.Date, then save.
Step 5: Now you can see all the details on your regular sales invoice.