Frequently Asked
Questions

Q: How can i remove empty space at the top of my invoice?

To remove empty space at the top of voucher follow below steps: Step 1: Go to Administration menu and then select submenu configuration Step 2: Then Select invoice document printing option and then select standard option Step 3: After that Select voucher type like sale voucher or purchase voucher and then disable pre print header option and then select save option for saving configuration Step 4: Then you can check by printing invoice.

Q: How to show item wise tax on sales invoice in BUSY?

To show item wise tax on sales invoice in BUSY, you need to follow these steps: Step 1: For standard format, go to administration menu then select configuration sub menu. Step 2: Select invoice or document printing option then choose standard and select sales invoice. Step 3: Set Y on print GST separately with items option then save. Step 4: For designed format you need to contact them who configure it for you.

Q: Why is the address not showing in my vouchers print?

If your address is not showing in your voucher print please ensure given below points: 1. Make sure you have specified address in party master and in billing/shipping 2. Ensure that you are using latest version of BUSY software 3. Check the format in which you are printing your invoice standard or advance 4. If it is advance format then may be address field is not specified in the header of the format

Q: Adding company logo and details to BUSY invoices?

To apply logo or background image in BUSY, please follow below steps: Step 1: Go to the Administartion menu Step 2: Click on the configuration option Step 3: Click Invoice/documnet printing, select voucher type Step 4: Provide path for logo and set height or widht for logo Step 5: Click Ok to save configuration You can add other details like bank details, declaration and term and condition in same window

Q: How do I export invoice in pdf?

If you want to export invoice in PDF please follow these steps: Step 1: Go to transactions menu Step 2: Then open the invoice such as sale,purchase etc from modify or list button Step 3: Then press the shortcut key ALT+P and then click on sales invoice Step 4: Then select the format name such as standard and click on export then select the data format as PDF and save the changes

Q: What configuration settings are required to print invoices correctly in BUSY?

To address alignment issues in the standard invoice format in BUSY, follow these steps: Step 1: Go to Administration then click on Configuration tab Step 2: Select Hardware Configuration and verify settings such as lines per page and shrink printing percentage. Step 3: Save the configuration after making any necessary adjustments to rectify alignment issues. In case of advance format, you need to check allignment, font, size, character width and so on.

Q: Can I print billing and shipping address in sale invoice?

Yes you can print billing and shipping address in sale invoice. For print billing and shipping invoice in sale invoice follow the below steps: Step 1: Go to administration then go to configuration Step 2: In configuration menu go to invoice/document printing Step 3: Click on standard and select sale invoice Step 4: Mention Y in print billing/shipping detail separately and click on save Step 5: Check preview or print invoice in standard format.

Q: How do I modify the payment terms in BUSY?

If you want to update payment terms printing in invoice then please follow the given steps Step 1: Go to adminsitration menu then configuration then invoice dcument printing Step 2: Select standard from the drop down and enter. then select sale invoice Step 3: Then payment related terms you can update in the field of the term & conditions field and save with the changes.

Q: Discount column is not showing in my standard print?

If discount column is not showing in my standard print please follow these steps: Step 1: Go to administration menu Then click on configuration submenu Step 2: Then click on invoice or document printing and select standard Step 3: Afterwards select the invoice such as sale,purchase etc Step 4: Then click on self configured and then mention the characters in discount field Step 5: After that click on ok and save the changes

Q: Do you have tips for optimizing BUSY for proper printing of invoices?Are there any known bugs with PDF generation in the latest BUSY version?

Please provide the additional information regarding the problem in printing so that we can guide you better. Futher if you want to know about the enable or disable any printing feature you can follow the below steps. Step 1: Go to administration menu and select configuration option. Step 2: Then from configuration select standard document printing option. Step 3: Then select standard and then select sales option to configuration printing options.

Find Solutions to Common Issues Related to printing-problems - standard configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How can i remove empty space at the top of my invoice?

To remove empty space at the top of voucher follow below steps:
Step 1: Go to Administration menu and then select submenu configuration
Step 2: Then Select invoice document printing option and then select standard option
Step 3: After that Select voucher type like sale voucher or purchase voucher and then disable pre print header option and then select save option for saving configuration
Step 4: Then you can check by printing invoice.

How to show item wise tax on sales invoice in BUSY?

To show item wise tax on sales invoice in BUSY, you need to follow these steps:
Step 1: For standard format, go to administration menu then select configuration sub menu.
Step 2: Select invoice or document printing option then choose standard and select sales invoice.
Step 3: Set Y on print GST separately with items option then save.
Step 4: For designed format you need to contact them who configure it for you.

Why is the address not showing in my vouchers print?

If your address is not showing in your voucher print please ensure given below points:
1. Make sure you have specified address in party master and in billing/shipping
2. Ensure that you are using latest version of BUSY software
3. Check the format in which you are printing your invoice standard or advance
4. If it is advance format then may be address field is not specified in the header of the format

Adding company logo and details to BUSY invoices?

To apply logo or background image in BUSY, please follow below steps: 
Step 1: Go to the Administartion menu 
Step 2: Click on the configuration option 
Step 3: Click Invoice/documnet printing, select voucher type 
Step 4: Provide path for logo and set height or widht for logo 
Step 5: Click Ok to save configuration
You can add other details like bank details, declaration and term and condition in same window

How do I export invoice in pdf?

If you want to export invoice in PDF please follow these steps:
Step 1: Go to transactions menu
Step 2: Then open the invoice such as sale,purchase etc from modify or list button
Step 3: Then press the shortcut key ALT+P and then click on sales invoice 
Step 4: Then select the format name such as standard and click on export then select the data format as PDF and save the changes

What configuration settings are required to print invoices correctly in BUSY?

To address alignment issues in the standard invoice format in BUSY, follow these steps:
Step 1: Go to Administration then click on Configuration tab
Step 2: Select Hardware Configuration and verify settings such as lines per page and shrink printing percentage.
Step 3: Save the configuration after making any necessary adjustments to rectify alignment issues.
In case of advance format, you need to check allignment, font, size, character width and so on.

Can I print billing and shipping address in sale invoice?

Yes you can print billing and shipping address in sale invoice.
For print billing and shipping invoice in sale invoice follow the below steps:
Step 1: Go to administration then go to configuration
Step 2: In configuration menu go to invoice/document printing
Step 3: Click on standard and select sale invoice
Step 4: Mention Y in print billing/shipping detail separately and click on save
Step 5: Check preview or print invoice in standard format.

How do I modify the payment terms in BUSY?

If you want to update payment terms printing in invoice then please follow the given 
 steps
 Step 1: Go to adminsitration menu then configuration then invoice dcument printing
 Step 2: Select standard from the drop down and enter. then select sale invoice
 Step 3: Then payment related terms you can update in the field of the term & 
 conditions field and save with the changes.

Discount column is not showing in my standard print?

If discount column is not showing in my standard print please follow these steps:
Step 1: Go to administration menu Then click on configuration submenu
Step 2: Then click on invoice or document printing and select standard
Step 3: Afterwards select the invoice such as sale,purchase etc
Step 4: Then click on self configured and then mention the characters in discount field
Step 5: After that click on ok and save the changes

Do you have tips for optimizing BUSY for proper printing of invoices?Are there any known bugs with PDF generation in the latest BUSY version?

Please provide the additional information regarding the problem in printing so that we can guide you better. Futher if you want to know about the enable or disable any printing feature you can follow the below steps.
Step 1: Go to administration menu and select configuration option.
Step 2: Then from configuration select standard document printing option.
Step 3: Then select standard and then select sales option to configuration printing options.

Frequently AskedQuestions