Frequently Asked Questions

If Item details are not showing in invoice then check these steps.
 Step 1. Check that you have entered the item details correctly while creating the invoice.
 Step 2. Ensure that you are using the Latest Version of BUSY.
 Step 3. Or you can restore any last working bakcup to recover the item details in invoice.

To find the e-invoice acknowledgement number in the invoice generated by BUSY, follow these steps:
 Step 1: Go to adminstration menu.
 Step 2: Then click on configuration menu.
 Step 3: Then cLick on Invoice/document Printing and then click on standard.
 Step 4: Then select sales vch.
 Step 5: Now you can enabled option Print E-inv. IRN/Ack.No./Ack.Date

To find the option to print multiple sales invoice in BUSY follow the below steps:
Step1: Go to Print/email/sms menu
Step2: Then click on Print Utilities option
Step3: Then click on Invoice/Documents option and then select Sale invoice 
Step4: Then click on Date wise option and then specify starting date and ending date 
Step5: Then click on Print option 

If The changes made to the invoice format not reflecting in the printed invoice then there can be several possible reasons. 
 1. Please check the changes you have made in the format have been filled in the voucher or not. 
 2. If you are using design format then also check the page settings configuration.

To print bill or invocies from BUSY please follow below steps:
Step 1: Open respective invocie in modify mode
Step 2: Click in Print button or press Ctrl+P on your keyboard 
Step 3: Select invoice option
Step 4: Specify format name and no. of copies
Step 5: You can preview bill before print or can give direct print command also

To get the E-invoice QR Code and IRN No. and acknowledge no., follow these steps 
 step 1: Go to administration menu and select invoice document printing. 
 step 2: Than Select Standerd format and than select sale invoice. 
 step 3: Enable print E-invoice QR Code and print E-invoice IRN/Ack No./Ack. date and save.

If you unable to print invoice document in BUSY and it shows blank
instead of the actual invoice then follow the steps 
1 ensure that you have selected the correct design format 
2 make sure that you have installed pdf viewer in system 
3 while viewing the print format no of copies should not be 0

You should follow below steps to print the final version of bill in BUSY: 
 Step 1: Create desired vouhcer. 
 Step 2: Mention the required details. 
 Step 3: Then proceed for saving the vouhcer. 
 Step 4: After save it asks to do you want to print, press YES on it and print.

To add the bank details in the Standard format of the sale in BUSY below are the steps:-
Step 1: Go to the Administration menu then sub menu Configuration Afterwards click on the Invoice document printing (Standard) option.
Step 2: Then click on Sale option and Update bank details under bank details option and save the configuration. 

To print the QR code to BUSY-generated invoices,
 Step1: Go to administration and configuration option
 Step2: Find invoice document printing option and click on standard
 Step3: enable option for QR code details to print 
 Step4: Once enabled, the QR code will be automatically fetched and printed on the invoice.
 Step5: And save the configuration