Frequently Asked
Questions

Find Solutions to Common Issues Related to printing-problems - standard configuration

FAQs

Why are my bank details not appearing on my sale invoice?

To print bank details on sale inovice follow below steps:
Step 1: Go to administration menu then select configuration option.
Step 2: Then select invoice/document printing option and then select standard option.
Step 3: Then select sale invoice from it and navigate to the bottom right side of the screen and mention the bank details option.

When we try to save or print an invoice from BUSY but not showing all details of invoice like optional fields? How can we print this?

You can enable all things in standard format of sale invoice through these steps:
Step 1: Go in administration.
Step 2: Then select configuration then select invoice document printing.
Step 3: Then standard then sale invoice.
Step 4: Then select optional field & pick as mentioned below.
Step 5: Then tick option which you want to print.

I have set the Signature image in BUSY.How can I ensure that the authorized signatory image on invoice are fully visible.

To ensure that the authorized signatory details on invoice are fully visible you can follow some steps: 
Step 1: Open your invoices and click on Print Option and click then check by click on Preview and can give command of print.
Note: Make sure that image is from JPEG Format.

Why am I unable to see my full company name on the printed invoice?

If you are unable to see your full company name on the printed invoice, follow the steps below:
Step 1: Go to company option then select edit company
Step 2: Then in print name field mention full name of comany and save
Step 3: Also mention yes in update in standard printing option

How can I print original and duplicate copies of my sales voucher?

To print original and duplicate copies of your sales voucher in BUSY, you need to follow these steps :
Step 1: Go to transactions select voucher type as sale
Step 2: Click on modify mode and click on print option and define number of copies as two, it will print original and duplicate copy.

How to add water mark printing for bills in BUSY?

We can add water mark as logo in Invoice by giving the logo path through Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Invoice Document Printing
Step 4: Standard
Step 5: Select the Invoice Type
Step 5: Enable logo option and specify the path.
Note : In Advanced Format can add it on field of logo.

The e-way bill number is not showing on the printed invoice in BUSY.What should I do to get the e way bill number on invoice print?

To enable the e-way bill number in print, you can follow these step: 
Step 1: Go to Administration menu and select configuraton.
Step 2: Enter Invoice/Document Printing option. Select Standard and choose sales invoice.
Step 3: Enter Optional Fields/Transport Details Printing and Enable e-way bill number.
Step 4: Save configuration successfully.

When I try to print an invoice in BUSY, the invoice QRcode is missing. What should I do to get the invoice QR code to print?

If QR code is not printing in invoice kindly follow the step below: 
Step1 : Go to administrations menu.
Step2 : Click on configuration.
Step3 : Click on invoice/documents printing (Standard)
Step4 : Select the invoice type Sale.
Step5 : Print E-invoice QR code select, Yes.

How do I print invoices with IRN, Acknowledgement Number, and Acknowledgement Date?

You can print invoice with IRN, Acknowledgement Number, and Acknowledgement Date as follows:
Step 1: Go in Administration.
Step 2: Then select configuration
Step 3: Then select Invoice document printing.
Step 4: Then select Standard Invoice.
Step 5: Then select voucher type.
Step 6: Then pick option yes in print E Invoice, Acknowledgement Number and Acknowledgement Date.

How can i change terms and conditions for standard format ?

You can change terms and condition for standard format follow below steps:
Step1: Go to Administration menu and then click on configuration option
Step2: Now click on invoice/document printing option and select standard option
Step3: After that select invoice and edit or change terms and condition shown in the right side of the screen