Frequently Asked
Questions
Find Solutions to Common Issues Related to printing-problems - standard configuration
Unable to print invoice with QR code in BUSY. How to add QR code?
To print the QR code to BUSY-generated invoices,
Step1: Go to administration and configuration option
Step2: Find invoice document printing option and click on standard
Step3: enable option for QR code details to print
Step4: Once enabled, the QR code will be automatically fetched and printed on the invoice.
Step5: And save the configuration
Why is the PIN code not appearing on invoices for some customers in BUSY?
When Pincode is not appearing for the some customers in the invoices then make sure that pincode should be updated in the account master.
Pls follow the below steps :
Step 1: Click on administration
Step 2: Then masters
Step 3: Then Modify - Here select the account master and add the pincode.
How do I switch between landscape and portrait mode in BUSY standard Invoice?
You can switch between portrait & landscape in standard format with following ways:
Step 1: Go in Administration.
Step 2: Then select configuration.
Step 3: Then select Invoice document printing.
Step 4: Then select Standard Invoice.
Step 5: Then select voucher type.
Step 6: Then pick option yes in Print in ladscape mode or for portrait pick this option no.
How can I update my address on my tax invoice in BUSY?
To update your address on your tax invoice in BUSY follow below steps:
Step 1: Go to administration menu then select configuration option.
Step 2: Then select invoice/document printing option and then select standard option.
Step 3: Then select sale invoice from it and change the address from address field in top left side of the screen.
Why am I unable to see the option to center the logo?
To put logo on center you need to follow some steps:
Step 1: Go to the Administration and then click on configuration.
Step 2: Now click on invoice document printing option and select standard option.
Step 3: Now select the Invoice type and set logo in center in position of logo print field and save the configuration.
Want to print serial number of items in invoice.
If you want to print serial number in voucher in standard mode, you can follow given steps:
Step: 1 Go to administration.
Step: 2 Then go to configuration.
Step: 3 Under configuration select standard invoice configuration.
Step: 4 Select voucher type and open the configuration.
Step: 5 Enable print serial number option into printing option and save the configuration.
Why are my bank details not appearing on my sale invoice?
To print bank details on sale inovice follow below steps:
Step 1: Go to administration menu then select configuration option.
Step 2: Then select invoice/document printing option and then select standard option.
Step 3: Then select sale invoice from it and navigate to the bottom right side of the screen and mention the bank details option.
When I try to print invoices or other documents from BUSY, it does not open the print dialogue box and instead exits the document. What should I do to be able to print properly?
If print dialogue box is not opening but it exit the document and BUSY , you can check the following option :
Step 1: Go to administration then configuration and hardware configuration
Step 2: Check the printer is selected correct
Step 3: Go to hardware and printer option in system and check printer status
Where can I enter terms and conditions for payment in standard format in BUSY ?
To enter terms and conditions for payment in standard format in BUSY you need to follow some steps:
Step 1: Go to Administratin and then click on Configuration.
Step 2: Now click on Invoice and Document Printing option and select Standard.
Step 3: Now select the required invoice and enter terms and condition in respective feild.
How can I change the header caption of sales quoation in standard printing format?
To change the header caption of sales quotation in standard printing format in BUSY, you can follow the below steps:
Step 1: Go to administration section then click on configuration tab.
Step 2: Choose invoice document printing standard then select sales quotation option.
Step 3: Now, you can change the invoice heading and save the format.