Frequently Asked Questions

The billing address of party will be print on invoice which you have enter in the party master, but when you validate the party's GST number and update back the details the address will be automatic update according the GST portal and then it will be print on invoices.

To troubleshoot the print errors in BUSY follow the steps 
1 ensure that you have installed a proper printer hardware in your system and its working fine from other application 
2 go to administration menu and click on configuration then click on hardware configuration 
and set the default printer

Yes, you can remove the Fax number but you have to follow some steps:
Step 1: Go to Administration and then click on Configuration.
Step 2: Now click on Invoice document printing and click on Standard.
Step 3: Now select invoice and remove number of Fax from header and save the configuration.

If the priview of format layout not correct , follow the below steps to correct it : 
Step 1: Go to administration then configuration and hardware configuration 
Step 2: Line per page should be between 60 to 65 line 
Step 3: Mention shrinking printing percentage to 95 

To obtain the QR code for an E-invoice in an invoice, Follow These Step:
Step 1: Remove the E-invoice number from the transportation window. 
Step 2: Regenerate the E-invoice 
Step 3: then Check Same E-invoce No. is generated and then check qr code of E-invoice will showing in invoice

If print is not generating , you can check the following option :
Step 1: Go to administration then configuration and hardware configuration 
Step 2: Check the printer is selected correct 
Step 3: Go to hardware and printer option in system and check printer status
Step 4: Reinstall printer driver

For change in invoice header and footer content for the standard sales invoice format in BUSY please follow below mention steps:-
 Step 1:- Administration Tab
 Step 2:- Configration 
 Step 3:- Invoice/Document Printing
 Step 4:- Standard 
 Step 5:- Sales invoice, change header and footer details and save

To check the status of a print status from BUSY , you can follow the below steps:
Step 1: Go to control pannel of system and go to hardware and sound
Step 2: Then select device and printer configuration 
Step 3: Select printer and right click then check print queue

To edit or remove companys mobile number or email from standard printing format follow below steps:
Step1: Go to company menu and then click on edit company option
Step2: here you can edit or remove mobile number or email ID and then save the changes by click on save button

To link your bank account to BUSY you need to follow the steps 
1 open BUSY company and go to administration menu and 
click on configuration 
2 click on invoice document printing and click standard 
3 click on sale invoice and fill bank details on bank details box