Frequently Asked Questions

To save or print an invoice in BUSY Accounting software, you can go to the 'Invoice' section, select the invoice you want to save or print, and then click on the 'Print' or 'Save' button. You can also use the shortcut key 'Ctrl+P' to print the invoice.

To solve the preview of the standard document PDF, below are the possibilities :
Step 1: Check your selected printer is correct
Step 2: Check if you can see print preview from other application like PDF and MS Word etc.
Step 3: Reinstall your printer driver and Adobe Reader

Yes, it is necessary to confirm if the changes made then you need to check it is configured in printing setting too.If you add one more optional field then you need to check standard configuration that one more optional should be enable for printing in Invoice. 

To check logo in BUSY , follow the steps below:
Step 1: Go to administration then configuration 
Step 2: Select invoice document printing then go to standard
Step 3: Select invoice type and open 
Step 4: Now in print logo section correct position and height width then save

To modify GSTIN number in BUSY follow the below steps:
Step1: Go to Administration menu and then click on configuration section
Step2: Then click on Feature and option and select GST/VAT feature 
Step3: Here you are modify GSTIN number and save the change by click on save button

To change the Bank details in standard sales print format, follow these steps:
Step 1: Go to Administration section then click on configuration menu
Step 2: Select invoice Document printing option and then choose Standard/
Step 3: Click on Salea invoice , update bank details and save the format.

In standard format main unit and alternate unit for quantity,you can print in seprate columns.In case you wants to configure main and alternate unit for quantity as per your need or in advanced format,then desgining or modification of invoice format will be on chargeable basis

In standar format of invoice,user signature is applied in footer party at authorsed signatory field and the right side in bottom.Further in advanced format or designed format,you can configure user signature as per your need but customising advanced format is on chargeable basis in BUSY.

If print is not generating , you can check the following option :
Step 1: Go to administration then configuration and hardware configuration 
Step 2: Check the printer is selected correct 
Step 3: Go to hardware and printer option in system and check printer status

There may be several reason to printing process in BUSY may be slow such as: 
1. Internet speed is slow
2. Issue in printer
3. Software is not updated
4. Multiple tabs are open in backgroung 
You need to Run BUSY as Administrator and set the compatibility