Frequently Asked
Questions

Find Solutions to Common Issues Related to printing-problems - standard configuration

FAQs

Can font sizes, colors, etc. be changed on BUSY invoices?

Yes, Colour, Font and size can be changed in BUSY invoice but not in standard format
For these type of changes you have to designed the invoice format , and invoice designing is a chargable service

Can I password protect signatures in BUSY?

Authorised signature only work when company is loged in by the userID, with which user signature has been configured. That means if you do not provide login credential for authorised signatutory, your signataure is protected.

How can i print he bank account name is still showing even after i changed the voucher formate?

To print bank account details in BUSY follow these steps:
Step 1: Go to Administration.
Step 2: Click on Configuration.
Step 3: Select Invoice/Document printing Standard.
Step 4: Selcet invoice of sale and mention Bank Details then save.

Why is the party address detail going into multiple Rows instead of one dedicated Row in the invoice?

It is show in multipe Rows because company default format create like in this manner but you can design format according to your need in design format you can show address in one row.

Should I select standard or advanced configuration for invoice document printing in BUSY?

If you are print the invoice with the standard format then you can select the same. However, If you have customised or designed format then you can Select the particular format rather than standard

The authorized by field overlaps with the signature in my PDF export. How can I fix this?

To fix the overlap issue:
1.Use an image editor to adjust the size of the signature image.
2.Ensure the authorized by field is appropriately positioned to avoid overlapping with the signature in the PDF export.

I am getting an error while testing invoice printing after configuring BUSY. What could be wrong?

Reasons for showing error while printing from BUSY.
1. Wrong default printer setting from hardware configuration.
2. Printer not working properly or not set as default printer.
3. If printer drivers are not installed in system.

I am having issues with printing bills from BUSY. Is my printer compatible with the software?

Reasons for showing error while printing from BUSY.
1. Wrong default printer setting from hardware configuration.
2. Printer not working properly or not set as default printer.
3. If printer drivers are not installed in system.

I am not able to print invoice after generating it on BUSY. Please help.

Reasons for showing error while printing from BUSY.
1. Wrong default printer setting from hardware configuration.
2. Printer not working properly or not set as default printer.
3. If printer drivers are not installed in system.

I am having trouble printing full bills and invoices. What could be the reason?

Reasons for showing error while printing from BUSY.
1. Wrong default printer setting from hardware configuration.
2. Printer not working properly or not set as default printer.
3. If printer drivers are not installed in system.