Frequently Asked
Questions
Find Solutions to Common Issues Related to printing-problems - standard configuration
Can I use a scanned image of my signature in BUSY? What file format should it be?
To print signature and stamp image in invoice you need to have standard model of BUSY. You can follow below steps for configuration:
Step 1: Go to the Adminstration Tab, select Configuration option
Step 2: Click Feature/Option, select General feature
Step 3: Enable Maintain image & signature with user option
Step 4: Define user signature image path in configuration tab and click OK button
Step 5: Save General feature window
Step 6: Click invoice/ Document printing option under configuration option
Step 7: Select invoice type
Step 8: Enable print user signature option
Step 9: Save printing configuration.
Please note, User signature Image should be named same as user name in BUSY and in JPGE format
Why is the declaration coming in the middle of the printout instead of at the beginning?
The declaration coming in the middle of the printout instead of at the beginning could be due to the limitations of the standard format. Here are some points to consider:
Point 1:In the standard format, you can't change the location of the declaration as it is fixed.
Point 2:However, you have the option to explore the advanced format. In the advanced format, compared to the standard format, there is more flexibility to manage the format according to your needs. Keep in mind that using the advanced format may involve additional charges.
If you want the declaration at the beginning, using the advanced format and making necessary adjustments might be the solution.
The invoice preview is not showing the complete item description. Why is this happening?
If the invoice preview is not showing complete item desription,you can check and follow given steps:
The invoice printout does not contain buyer details. How to ensure it prints buyer info?
To print buyer details in printout you can follow given steps:
Step 1:Go to The administration menu,
Step 2:Click configuration,
Step 3:Click invoice/Document printing,
Step 4:Click standard,
Step 5:Select sale invoice,
Step 6:In the Body column click self configured,here you can increase the width of item description according to the total width,make sure total width should be 136 only.
Step 7:Save this configuration,then go to the voucher and re print, your item description will be shown completely.
What is the process for uploading an authorized signature image in BUSY?
To print signature and stamp image in invoice you need to have standard model of BUSY. You can follow below steps for configuration:
Step 1: Go to the Adminstration Tab, select Configuration option
Step 2: Click Feature/Option, select General feature
Step 3: Enable Maintain image & signature with user option
Step 4: Define user signature image path in configuration tab and click OK button
Step 5: Save General feature window
Step 6: Click invoice/ Document printing option under configuration option
Step 7: Select invoice type
Step 8: Enable print user signature option
Step 9: Save printing configuration.
Please note, User signature Image should be named same as user name in BUSY and in JPGE format
Can I add a dot in the company name on the invoice?
Yes, you can add a dot in the company name on the invoice in BUSY below are the steps to follow:-
Step 1: If Using the Standard format of sale go to the Administration menu and then the sub menu Configuration Afterwards Invoice document printing(standard).
Step 2: Then click on the Sale option Update the Company Name and save the Changes.
Step 3: If Using the Advance format of sale then go to the Administration menu and then sub menu Configuration Afterwards Invoice document printing( Advance).
Step 4: Click on Sale voucher type and click on Format then click on the Header option and update the Company Name and save the Changes.
How is my signature image integrated into BUSY documents?
To print signature and stamp image in invoice you need to have standard model of BUSY. You can follow below steps for configuration:
Step 1: Go to the Adminstration Tab, select Configuration option
Step 2: Click Feature/Option, select General feature
Step 3: Enable Maintain image & signature with user option
Step 4: Define user signature image path in configuration tab and click OK button
Step 5: Save General feature window
Step 6: Click invoice/ Document printing option under configuration option
Step 7: Select invoice type
Step 8: Enable print user signature option
Step 9: Save printing configuration.
Please note, User signature Image should be named same as user name in BUSY and in JPGE format
How do I set up my signature in BUSY?
To print signature and stamp image in invoice you need to have standard model of BUSY. You can follow below steps for configuration:
Step 1: Go to the Adminstration Tab, select Configuration option
Step 2: Click Feature/Option, select General feature
Step 3: Enable Maintain image & signature with user option
Step 4: Define user signature image path in configuration tab and click OK button
Step 5: Save General feature window
Step 6: Click invoice/ Document printing option under configuration option
Step 7: Select invoice type
Step 8: Enable print user signature option
Step 9: Save printing configuration.
Please note, User signature Image should be named same as user name in BUSY and in JPGE format
I'm unable to add extra fields like QR Code and IRN to my invoices in BUSY. What should I do?
If you want to print E invoice QR code and IRN details on invoice in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on configuration tab.
Step 2: Click on Invoice / Document Printing and choose Standard.
Step 3: Choose the voucher type such as sale, sale return, etc.
Step 4: Set Y on option Print E invoice QR Code and Print E Inv IRN / Ack No. / Ack Date. then save.
If you want to modify the advance format then you can contact to your local channel partner or in BUSY customer support helpline at 8282828282 as format desiging is a paid service.
The invoice format I'm using doesn't show QR code and IRN. How can I fix this?
If you want to print E invoice QR code and IRN details on invoice in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on configuration tab.
Step 2: Click on Invoice / Document Printing and choose Standard.
Step 3: Choose the voucher type such as sale, sale return, etc.
Step 4: Set Y on option Print E invoice QR Code and Print E Inv IRN / Ack No. / Ack Date. then save.
If you want to modify the advance format then you can contact to your local channel partner or in BUSY customer support helpline at 8282828282 as format desiging is a paid service.
I want to print invoices and documents from BUSY. What steps should I take to print?
To print invoices and documents from BUSY, follow these steps:
1. Open BUSY on your computer.
2. Navigate to the section where the invoice or document is located.
3. Select the specific invoice or document you want to print.
4. Click on the "Print" option or use the shortcut key (usually Ctrl+P) to open the print dialog box.
5. In the print dialog box, select the printer you want to use.
6. Adjust any print settings, such as the number of copies or page range, if needed.
7. Click on the "Print" button to start printing the invoice or document.
Make sure your printer is properly connected and has enough paper and ink/toner before printing.