Frequently Asked Questions

Q: Is e-invoice generation mandatory or optional along with e-way bills?

As per the government guidelines E-invoice is mandatory if your turnover is more then 5 crore and you are generating a invoice against a registered businesses

Q: Will a cancelled e-invoice show up in my invoice reports?

In BUSY, e invoice will not show in any reports. However, you can cancel an e invoice from BUSY within 24 hours along with voucher also.

Q: Is e-invoicing mandatory for my business? What is the threshold?

As per the government guidelines e-invoicing is mandatory for a businesses with a turnover above 5 crores. This requirement came into effect from 1st August 2023

Q: Is there any time limit to modify an e-invoice?

Yes, there is a time limit to modify an e-invoice. The limit is 24 hours from the time of E-invoice generation as per the govt. rules.

Q: My supplier invoices do not show IRN number and other e-invoice fields. What do I need to configure to view these details?

If your supplier invoices do not show the IRN number and other e-invoice fields, you can contact your supplier. It's entirely dependent on your supplier.

Q: I am unable to locate the 'Cancel' option for an invoice. Where can I find this option on the portal?

If you unable to locate the cancel option for an invoice on the portal then you contact your tax consultant or e-invoice portal helpline no.

Q: I entered the text number but am still unable to generate E-Invoice. What could be the reason for this?

I'm sorry, but there is not enough context to provide a concise to this question. Could you please provide more information or clarify your question.

Q: What mandatory details like party's location/PIN code should be entered in BUSY to generate compliant GST e-invoices without errors?

For generating E-invoice without error enter correct details of party and item. Transporter details enter party Pincode and Station of party Transporter ID if have.

Q: What are the different modes of generating E-Invoices in BUSY Automatic, JSON, Excel? Which one should I use?

To generate E-invoices in BUSY, there are various options available. 1. Automatic Generation 2. JSON Format 3. Plain Excel You can use Automatic Generation.

Q: If I cancel an invoice, will the voucher number stay the same when I reupload?

No, if you cancel an invoice, you cannot generate a new invoice with the same voucher number, you have to create invoice on another Invoice.

Solutions to common issues related to Taxation — E Invoice Generation.

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Step-by-step Answers

Is e-invoice generation mandatory or optional along with e-way bills?

As per the government guidelines E-invoice is mandatory if your turnover is more then 5 crore and you are generating a invoice against a registered businesses

Will a cancelled e-invoice show up in my invoice reports?

In BUSY, e invoice will not show in any reports. However, you can cancel an e invoice from BUSY within 24 hours along with voucher also.

Is e-invoicing mandatory for my business? What is the threshold?

As per the government guidelines e-invoicing is mandatory for a businesses with a turnover above 5 crores. This requirement came into effect from 1st August 2023

Is there any time limit to modify an e-invoice?

Yes, there is a time limit to modify an e-invoice. The limit is 24 hours from the time of E-invoice generation as per the govt. rules.

My supplier invoices do not show IRN number and other e-invoice fields. What do I need to configure to view these details?

If your supplier invoices do not show the IRN number and other e-invoice fields, you can contact your supplier. It's entirely dependent on your supplier.

I am unable to locate the 'Cancel' option for an invoice. Where can I find this option on the portal?

If you unable to locate the cancel option for an invoice on the portal then you contact your tax consultant or e-invoice portal helpline no.

I entered the text number but am still unable to generate E-Invoice. What could be the reason for this?

I'm sorry, but there is not enough context to provide a concise to this question. Could you please provide more information or clarify your question.

What mandatory details like party's location/PIN code should be entered in BUSY to generate compliant GST e-invoices without errors?

For generating E-invoice without error enter correct details of party and item. Transporter details enter party Pincode and Station of party Transporter ID if have.

What are the different modes of generating E-Invoices in BUSY Automatic, JSON, Excel? Which one should I use?

To generate E-invoices in BUSY, there are various options available.
 1. Automatic Generation
 2. JSON Format
 3. Plain Excel 
 You can use Automatic Generation.

If I cancel an invoice, will the voucher number stay the same when I reupload?

No, if you cancel an invoice, you cannot generate a new invoice with the same voucher number, you have to create invoice on another Invoice.

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