Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice generation
Is e-invoice generation mandatory or optional along with e-way bills?
As per the government guidelines E-invoice is mandatory if your turnover is more then 5 crore and you are generating a invoice against a registered businesses
Will a cancelled e-invoice show up in my invoice reports?
In BUSY, e invoice will not show in any reports. However, you can cancel an e invoice from BUSY within 24 hours along with voucher also.
Is e-invoicing mandatory for my business? What is the threshold?
As per the government guidelines e-invoicing is mandatory for a businesses with a turnover above 5 crores. This requirement came into effect from 1st August 2023
Is there any time limit to modify an e-invoice?
Yes, there is a time limit to modify an e-invoice. The limit is 24 hours from the time of E-invoice generation as per the govt. rules.
How do I check if an E-Invoice has been generated successfully in BUSY?
After generation of e-invoice if it is showing e-invoice generated successfully and print of E-invoice is appearing in next window it means its successfully generated
How do I change the E-Invoicing authorized signatory details in BUSY?
In BUSY we do not have any provision to change e-invoice authorized signatory detail further for this you can contact on e-invoice customer support team.
Why am I unable to cancel an e-invoice within hours?
You are not able to Cancel an E invoice within 48 hours because the time limit
for canceling an E invoice is 24 Hours.
What happens if I generate an incorrect e-invoice in BUSY?
If you generate an incorrect e-invoice in BUSY, you will need to cancel the incorrect invoice and generate a new one with the correct details.
What is the turnover threshold for enabling E-Invoicing in BUSY?
For E-invoice threshold limit is 5 crore of sales in any financial year from 2017-2023. You can check your eleigibilty for E-invoice from GST portal
What is the meaning of status in e-invoice management?
In BUSY, the status in e-invoice management refers to the current state of an e-invoice, such as whether it has been generated, cancelled, or modified.