Frequently Asked Questions

Troubleshoot Required:
1. Check shipping and billing details with Masters
2. Check GSTN and pin-code
3. Make sure you have entered the correct details of company amd party with GSTIN

Yes, an E-Invoice can be generated for invoices below Rs 50,000 when transporting goods within the same state.There is no specific amount limit for generating an E-invoice.

To check e-invoice GSP id is active and working you need to login to your e-invoice portal and check for further assistance contact to e-invoice portal support

You can not modify the E-invoice once it has been generated through BUSY.
 Note (As PerGovernment Rule) The e-invoice portal does not allow for amendment of e-invoices.

There is no need to have two different IRNs for an E-invoice in BUSY. An E-invoice requires only one IRN, which is generated while generating an E-invoice.

No, you do not need to upload invoices one by one on the portal. If you generate an e-invoice, it will be automatically uploaded on the portal.

Yes you can Generate Seperate invoice for multiple company.In BUSY Bydefault Seperately Invoice Generate for E invoice you have to seprately create GSP Id for diffrent company.

In BUSY, you have the option to generate E-invoices automatically, create a JSON file for uploading on the E-invoice portal and can use plain Excel format option.

if you are unable to generate eInvoice, then you need to check following steps :
Step 1. party GSTIN number should Active.
Step 2. transaction must be B2B only.

Yes,there is a option of Check Possible errors in BUSY before generating E-invoice ,you can check the error in e-invoice with the help of this option.