Frequently Asked
Questions

Q: Do I need to upload invoices one by one on portal?

No, you do not need to upload invoices one by one on the portal. If you generate an e-invoice, it will be automatically uploaded on the portal.

Q: Can I generate Seperate Invoice for multiple company in BUSY?

Yes you can Generate Seperate invoice for multiple company.In BUSY Bydefault Seperately Invoice Generate for E invoice you have to seprately create GSP Id for diffrent company.

Q: What are the different e-invoicing features available?

In BUSY, you have the option to generate E-invoices automatically, create a JSON file for uploading on the E-invoice portal and can use plain Excel format option.

Q: Why I am unable to generate eInvoice?

if you are unable to generate eInvoice, then you need to check following steps : Step 1. party GSTIN number should Active. Step 2. transaction must be B2B only.

Q: I already have invoices generated in BUSY without a state code. Why do I now need to add a state code?

Adding state code to existing invoices in BUSY is necessary for generating E-Invoices and E-Way Bills. It is a mandatory requirement by the government for transportation purposes.

Q: What steps can I take to modify an E-invoice after it has been generated in BUSY?

You can not modify the E-invoice once it has been generated through BUSY. Note (As PerGovernment Rule) The e-invoice portal does not allow for amendment of e-invoices.

Q: I am getting error while uploading e-invoice JSON file to government portal. How to fix this?

Troubleshoot Required: 1. Check shipping and billing details with Masters 2. Check GSTN and pin-code 3. Make sure you have entered the correct details of company amd party with GSTIN

Q: Will E-Invoice be generated for invoices below Rs , if transporting goods within one state?

Yes, an E-Invoice can be generated for invoices below Rs 50,000 when transporting goods within the same state.There is no specific amount limit for generating an E-invoice.

Q: How can I check which of my e-invoicing GSP IDs is active and working?

To check e-invoice GSP id is active and working you need to login to your e-invoice portal and check for further assistance contact to e-invoice portal support

Q: How do I ensure the e-invoice details I enter in BUSY are accurate? Is there any validation process before generating the e-invoice?

Yes,there is a option of Check Possible errors in BUSY before generating E-invoice ,you can check the error in e-invoice with the help of this option.

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Do I need to upload invoices one by one on portal?

No, you do not need to upload invoices one by one on the portal. If you generate an e-invoice, it will be automatically uploaded on the portal.

Can I generate Seperate Invoice for multiple company in BUSY?

Yes you can Generate Seperate invoice for multiple company.In BUSY Bydefault Seperately Invoice Generate for E invoice you have to seprately create GSP Id for diffrent company.

What are the different e-invoicing features available?

In BUSY, you have the option to generate E-invoices automatically, create a JSON file for uploading on the E-invoice portal and can use plain Excel format option.

Why I am unable to generate eInvoice?

if you are unable to generate eInvoice, then you need to check following steps :
Step 1. party GSTIN number should Active.
Step 2. transaction must be B2B only.

I already have invoices generated in BUSY without a state code. Why do I now need to add a state code?

Adding state code to existing invoices in BUSY is necessary for generating E-Invoices and E-Way Bills. It is a mandatory requirement by the government for transportation purposes.

What steps can I take to modify an E-invoice after it has been generated in BUSY?

You can not modify the E-invoice once it has been generated through BUSY.
 Note (As PerGovernment Rule) The e-invoice portal does not allow for amendment of e-invoices.

I am getting error while uploading e-invoice JSON file to government portal. How to fix this?

Troubleshoot Required:
1. Check shipping and billing details with Masters
2. Check GSTN and pin-code
3. Make sure you have entered the correct details of company amd party with GSTIN

Will E-Invoice be generated for invoices below Rs , if transporting goods within one state?

Yes, an E-Invoice can be generated for invoices below Rs 50,000 when transporting goods within the same state.There is no specific amount limit for generating an E-invoice.

How can I check which of my e-invoicing GSP IDs is active and working?

To check e-invoice GSP id is active and working you need to login to your e-invoice portal and check for further assistance contact to e-invoice portal support

How do I ensure the e-invoice details I enter in BUSY are accurate? Is there any validation process before generating the e-invoice?

Yes,there is a option of Check Possible errors in BUSY before generating E-invoice ,you can check the error in e-invoice with the help of this option.

Frequently AskedQuestions