Frequently Asked Questions

There is no otp required during e-invoice generation in BUSY and only otp required in government portal for GSP id create for e-invoice

If bill from location cannot be blank error showing while generating E-invoice, you need to mention from place in GST/Vat in E-invoice configuration.

To add business place and PIN code to e-invoices in BUSY, you need to ensure that mention station and pincode in account master.

To remove the error of Bill to location while generating e-invoice from BUSY, you need to enter Station and Pincode in Account master.

There is a required time period of a 48-hour limit to print an E-invoice after generation, as specified in the official government notification.

If the error show 2 days Prior Error while Making E-Invoice, you need to Generate Same using Json and check Error From Portal

Your data is safe when you generate the E invoice from BUSY, because it uses the government’s GSPs and not any third-party APIs.

If any error occurs while generating e invoice, then you need to recheck that voucher of which e invoice you want to generate.

You cannot generate e-challan for your purchase returns as per Govt. Rule, you can only generate e-invoice for sale and sale return vouchers

For Authentication Check the below details:
1. Invoice number, Date, Supplier Name
2.Adress , Contact information in Bill with GST No.
3. Item description,quantity,price and unit.