Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice generation
What are the different modes of e-invoice generation available?
BUSY supports multiple modes of E invoice generation, which include Automatic E invoice Generation , JSON Upload , and Plain Excel format.
E-Invoice Place to Supply related issues
If encountering errors while generating E-invoices related to the place of supply, ensure that the place of supply details is entered correctly.
I am not receiving the OTP for e-invoice registration. What should I do?
If you are not receiving the OTP for einvoice generating please contact to the GST or e invoice portal support team.
What is the required format for the unit field when generating an e-invoice?
For e invoicing you need to mention UQC (Unit Quantity Code) in the unit master which is assign by the government.
Which PIN code should I use my location PIN or the destination PIN?
You should use both pincodes such as your location pincode and the destination pincode for generating an e invoice in BUSY.
Should the pin code in the export invoice be for the destination airport?
The pincode in the export invoice should be of the last destination of India, i.e, Port Address pincode you should mention.
What are the requirements for E-Invoicing under GST for businesses? Is it mandatory?
At present, all businesses with a turnover of over Rs 5 crore are mandated to generate e-invoices for all B2B transactions.
Will cancelled e-invoices in BUSY also get cancelled on GST portal?
Yes, if you cancelled an e invoice in BUSY, it will also cancelled on the e invoice portal and GST portal.
Will dispatch details automatically come on e-invoice in BUSY?
Yes, if you enter the dispatch details during voucher entry in BUSY, then will also automatically come on the e invoice.
Process to generate e-invoice for old transactions without GST.
E invoice can generate only for B2B Registered Party. who has Gst no. Without GST No we cannot Generate E invoice.